Magic Quadrant for Managed Workplace Services, North America


Published: 23 January 2018 ID: G00325696

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Summary

Increasingly, organizations recognize that next-generation MWS are crucial to increase staff engagement, drive productivity and enable digital benefits. Gartner profiles 20 leading providers to enable sourcing and vendor management leaders to select the right partner in this rapidly changing market.

Table of Contents

  • Market Definition/Description
  • Magic Quadrant
    • Vendor Strengths and Cautions
      • Atos
      • Bell Techlogix
      • C3i Solutions
      • Capgemini
      • Cognizant
      • CompuCom
      • DXC Technology
      • Fujitsu
      • Genpact
      • HCL Technologies
      • IBM
      • Insight
      • Long View
      • NTT DATA
      • Pomeroy
      • Stefanini
      • TCS
      • Unisys
      • Wipro
      • Zensar
    • Vendors Added and Dropped
      • Added
      • Dropped
  • Inclusion and Exclusion Criteria
  • Evaluation Criteria
    • Ability to Execute
      • Service Capabilities
      • Overall Viability (Business Unit, Financial, Strategy, Organization): Financials
      • Sales Execution and Pricing
      • Market Responsiveness and Track Record
      • Marketing Execution
      • Customer Experience
      • Operations
    • Completeness of Vision
      • Market Understanding
      • Marketing Strategy
      • Sales Strategy
      • Offering Strategy
      • Business Model
      • Vertical/Industry Strategy
      • Innovation
      • Geographic Strategy
    • Quadrant Descriptions
      • Leaders
      • Challengers
      • Visionaries
      • Niche Players
  • Context
    • Evaluate Gartner's Vendor Positioning to Find Candidates That Meet Your Specific Requirements
  • Market Overview
  • Gartner Recommended Reading
© 2018 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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