Market Trends: Planning Beyond the Hype of Artificial Intelligence and Automation


Published: 26 January 2018 ID: G00338035

Analyst(s): |

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Summary

CSPs have multiple opportunities to deploy intelligence and automation if they can see through the hype surrounding these technologies. CSP technology strategic planners can use this research to create a realistic long-term roadmap.

Table of Contents

  • Introduction
  • Market Trend
    • Four Significant Areas Will Benefit From Automation and Intelligence
    • Automation and Intelligence Will Become a Key Part of Network Operations in the Next Four Years
      • Intelligence at the Edge of the Network
    • Automation Will Be a Major CSP Project in 2018
    • Augmentation of Human Intelligence
      • Cognitive Expert Advisors
      • VPAs for Employees
    • Prediction of Human Behavior Offers Medium-Value Opportunities
    • Real "Artificial Intelligence" Will Be Deployed in a Variety of Small Use Cases Across the CSP
      • Perceptual Classification
      • Immersive Technologies
      • Robotics
      • Creativity
  • Vendors to Watch
  • Gartner Recommended Reading
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