Digital Government 2030: Commercial Partners Outpace Governments' Service Delivery


Published: 31 January 2018 ID: G00347964

Analyst(s): | | | | |

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Summary

Governments must plan for different future scenarios to ensure their digital strategy is resilient. This research presents strategic planning considerations for government CIOs in a commercial scenario, where use of AI is pervasive and public services are managed through commercial providers.

Table of Contents

  • Analysis
    • Main Characteristics of the Commercial Scenario
    • Implications of the Commercial Scenario
      • Digital Government Technology Platform
      • Cybersecurity
      • Cost Optimization
      • People and Culture
    • An Action Plan for Government CIOs
    • Use Case: Human Services
      • Back Story
      • Government and Ecosystem Response
    • Use Case: Public Safety and Justice
      • Back Story
      • Government and Ecosystem Response
    • Use Case: Taxation
      • Back Story
      • Government and Ecosystem Response
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