Top 5 Trends in CIAM Solution Design

Published: 05 March 2018 ID: G00349097


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The imperative to streamline operations, unify customer experience and enable digital transformation requires continual improvements to consumer identity and access management systems. Technical professionals designing CIAM solutions must understand key trends and evolving vendor offerings.

Table of Contents

  • Analysis
    • Common Business Drivers of CIAM Projects
    • Five Overarching Trends Driving CIAM Design
      • Design Trend 1: Increasing Overlap of CIAM and Other IAM Features
      • Design Trend 2: Better Customer Data Unification
      • Design Trend 3: Broader and Deeper Support for Developers
      • Design Trend 4: Growing Emphasis on Security
      • Design Trend 5: Increasing Need for Jurisdictional Compliance
    • Different Categories of CIAM Offerings
  • Recommendations
  • Conclusion
  • Gartner Recommended Reading
© 2018 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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