Forecast: The Business Value of Artificial Intelligence, Worldwide, 2017-2025

Published: 12 March 2018 ID: G00348137

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Artificial intelligence technologies are causing technology strategic planners to redraw near-term and long-term product plans. AI will be pervasive by 2020. Gartner's forecast of AI business value, broken down by type of AI, serves as an invaluable guide to R&D investment.

Table of Contents

  • Forecast Data
  • Analysis
    • The Four Types of AI
      • Decision Support/Augmentation
      • Agents
      • Decision Automation
      • Smart Products
    • The Source of Business Value
      • Customer Experience
      • New Revenue
      • Cost Reduction
    • Business Value by Geography
    • Business Value by Industry
  • Assumptions
    • Cost Reduction and New Revenue Vary by Industry and Country
    • There Will Not Be Another "AI Winter"
  • Methodology
    • Industry Gross Output and Business Value-Add
    • Business Value-Add Forecast Approach
    • AI Initiatives
  • Gartner Recommended Reading
© 2018 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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