Critical Capabilities for Digital Experience Platforms


Published: 16 April 2018 ID: G00320335

Analyst(s): | | |

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Summary

The DXP market offers a new generation of platforms to create and continually improve user experience across digital channels. This Critical Capabilities will help application leaders responsible for customer-, employee- and partner-facing initiatives find an offering that aligns with their goals.

Table of Contents

  • What You Need to Know
  • Analysis
    • Critical Capabilities Use-Case Graphics
    • Vendors
      • Acquia
      • Adobe
      • BloomReach
      • censhare
      • CoreMedia
      • Crownpeak
      • Episerver
      • GX Software
      • IBM
      • Jahia
      • Kentico Software
      • Liferay
      • Microsoft
      • OpenText
      • Oracle
      • Oxcyon
      • Salesforce
      • SAP
      • SDL
      • Sitecore
      • Squiz
    • Context
    • Product/Service Class Definition
    • Critical Capabilities Definition
      • Analytics and Optimization
      • Applied Artificial Intelligence
      • Architecture and Development
      • Collaboration and Knowledge Sharing
      • Cloud Capability
      • Content Management
      • Integration and Interoperability
      • Mobility and Multichannel Support
      • Navigation, Search and Insight
      • Personalization & Context Awareness
      • Security Admin and Access Control
      • Usability
      • User Experience Management
    • Use Cases
      • Horizontal Portal
      • B2C Experience
      • B2B Partner and Supplier Portals and Extranets
      • B2E Digital Workplace and Intranets
      • Internet of Things-Enabled Experience
    • Vendors Added and Dropped
      • Added
      • Dropped
  • Inclusion Criteria
    • Critical Capabilities Rating
  • Gartner Recommended Reading
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