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The DXP market offers a new generation of platforms to create and continually improve user experience across digital channels. This Critical Capabilities will help application leaders responsible for customer-, employee- and partner-facing initiatives find an offering that aligns with their goals.
Table of Contents
What You Need to Know
Critical Capabilities Use-Case Graphics
- GX Software
- Kentico Software
Product/Service Class Definition
Critical Capabilities Definition
- Analytics and Optimization
- Applied Artificial Intelligence
- Architecture and Development
- Collaboration and Knowledge Sharing
- Cloud Capability
- Content Management
- Integration and Interoperability
- Mobility and Multichannel Support
- Navigation, Search and Insight
- Personalization & Context Awareness
- Security Admin and Access Control
- User Experience Management
- Horizontal Portal
- B2C Experience
- B2B Partner and Supplier Portals and Extranets
- B2E Digital Workplace and Intranets
- Internet of Things-Enabled Experience
Vendors Added and Dropped
- Critical Capabilities Use-Case Graphics
Critical Capabilities Rating
- Critical Capabilities Rating
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