Master Saying 'No' at Scale for CIOs


Published: 06 June 2018 ID: G00361704

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Summary

In the digital world, CIOs must find systematic ways to say "no" to nonstrategic technology requests. Mastering and developing a set of "systematic no" techniques can help CIOs say "no" to their enterprises at scale, and help keep their focus on strategic initiatives.

Table of Contents

  • Analysis
    • There Are Three Optimal Outcomes for the "Systematic No"
      • Prevention: "Systematic No" Efficiently Prevents Multiple Events From Happening
      • Messaging: "Systematic No" Consistently Sends a Specific Set of Leadership Messages to the Enterprise
      • Relationships: "Systematic No" Creates or Maintains Positive Relationships Across the Enterprise
    • Use Four "Systematic No" Tactics as a Funnel to Efficiently Filter Out Potential Conflicts
      • Systematize the "Conditional No"
      • Systematize the "Questioning No"
      • Systematize the "Big-Picture No"
      • Systematize the "Toy Store No"
    • Master the "Systematic No" to Optimize Decision-Making
  • Gartner Recommended Reading
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