Hype Cycle for Retail Technologies, 2018

Published: 25 July 2018 ID: G00338524


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Retail CIOs can use this Hype Cycle to advise the business areas on how to cut through market hype when prioritizing retail technology investments to support unified retail commerce in a digital business environment.

Table of Contents

  • Analysis
    • What You Need to Know
    • The Hype Cycle
    • The Priority Matrix
    • Off the Hype Cycle
    • On the Rise
      • Contextualized Real-Time Pricing
      • Blockchain in Retail
      • Distributed Order Management
      • Smart Check-Out
      • Algorithmic Retailing
      • Visual Search
    • At the Peak
      • Virtual Reality in Retail
      • Customer Engagement Hub
      • Conversational Commerce
      • Robotic Process Automation
      • Smart Robots
      • 3D Printing in Retail
      • AI in Retail
      • Cognitive Expert Advisors
      • Intelligent Virtual Store Design
    • Sliding Into the Trough
      • Workforce Analytics
      • Augmented Reality in Retail
      • Employee Recognition and Reward Systems
      • RFID (Item)
      • Real-Time Store IoT Platform
    • Climbing the Slope
      • Customer-Centric Merchandising and Marketing
      • Unified Merchandise Planning
    • Entering the Plateau
      • Algorithmic Merchandise Optimization
      • Unified Price, Promotion and Markdown Optimization
    • Appendixes
      • Hype Cycle Phases, Benefit Ratings and Maturity Levels
  • Gartner Recommended Reading
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