Hype Cycle for Digital Government Technology, 2018


Published: 27 July 2018 ID: G00340212

Analyst(s):

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Summary

This Hype Cycle helps government agencies eager to embrace digital transformation by highlighting critical technologies that can be adopted quickly.

Table of Contents

  • Analysis
    • What You Need to Know
    • The Hype Cycle
    • The Priority Matrix
    • Off the Hype Cycle
    • On the Rise
      • Digital Government Technology Platforms
      • Data Marketplace
      • API Marketplaces
    • At the Peak
      • Conversational User Interfaces
      • Smart Workspace
      • Customer Engagement Hub
      • Data Classification
      • Robotic Process Automation
      • Blockchain in Government
      • Geospatial and Location Intelligence
      • IoT Platform
      • Machine Learning
      • Event Stream Processing
      • Voice of the Customer
    • Sliding Into the Trough
      • Predictive Analytics
      • Cognitive Expert Advisors
      • Full Life Cycle API Management
      • Virtual Customer Assistants
      • Mesh App and Service Architecture
      • Cross-Agency Case Management
      • Cloud Access Security Brokers
      • Social for CRM: Social Feedback Management
    • Climbing the Slope
      • Cloud Office
      • Cloud Services for Government
      • Software-Defined Networking
      • IT Risk Management Solutions
      • Cloud Computing
      • IDaaS
      • Data Loss Prevention
    • Entering the Plateau
      • Fraud Detection
    • Appendixes
      • Hype Cycle Phases, Benefit Ratings and Maturity Levels
  • Gartner Recommended Reading
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