Hype Cycle for Digital Government Technology, 2018

Published: 27 July 2018 ID: G00340212


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This Hype Cycle helps government agencies eager to embrace digital transformation by highlighting critical technologies that can be adopted quickly.

Table of Contents

  • Analysis
    • What You Need to Know
    • The Hype Cycle
    • The Priority Matrix
    • Off the Hype Cycle
    • On the Rise
      • Digital Government Technology Platforms
      • Data Marketplace
      • API Marketplaces
    • At the Peak
      • Conversational User Interfaces
      • Smart Workspace
      • Customer Engagement Hub
      • Data Classification
      • Robotic Process Automation
      • Blockchain in Government
      • Geospatial and Location Intelligence
      • IoT Platform
      • Machine Learning
      • Event Stream Processing
      • Voice of the Customer
    • Sliding Into the Trough
      • Predictive Analytics
      • Cognitive Expert Advisors
      • Full Life Cycle API Management
      • Virtual Customer Assistants
      • Mesh App and Service Architecture
      • Cross-Agency Case Management
      • Cloud Access Security Brokers
      • Social for CRM: Social Feedback Management
    • Climbing the Slope
      • Cloud Office
      • Cloud Services for Government
      • Software-Defined Networking
      • IT Risk Management Solutions
      • Cloud Computing
      • IDaaS
      • Data Loss Prevention
    • Entering the Plateau
      • Fraud Detection
    • Appendixes
      • Hype Cycle Phases, Benefit Ratings and Maturity Levels
  • Gartner Recommended Reading
© 2018 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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