Lessons Learned From Chinese Companies’ AI Projects

Published: 15 August 2018 ID: G00365769

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Findings from Chinese companies indicate a strong commitment to using AI to drive productivity, customer experience and business growth. Enterprise architecture and technology innovation leaders can apply these findings to their AI projects to improve their interactions with the business team.

Table of Contents

  • Analysis
    • Baozun Develops a Voice-of-the-Customer Solution to Drive Revenue Growth
    • China Eastern Airlines Deploys Customer Service Robots for Better Passenger Services
    • CIB Launches Online Lending to SMB Customers
    • Tequ Group Improves Livestock Productivity
    • XCMG Optimizes Machinery Operation With Predictive Maintenance
  • Gartner Recommended Reading
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