Critical Capabilities for Life Insurance Policy Administration Systems, North America

Published: 10 September 2018 ID: G00340382


Not a Gartner Client?

Want more research like this?
Learn the benefits of becoming a Gartner client.

contact us online


Policy administration vendors are moving beyond core insurance functionality with transactional portals to include digital components such as adaptive portals, chatbots, smart video, analytics and APIs in solutions. But embryonic insurance digital platforms could be a future alternative for CIOs.

Table of Contents

  • What You Need to Know
  • Analysis
    • Critical Capabilities Use-Case Graphics
    • Vendors
      • Accenture ALIP
      • Andesa Services AFAS
      • Concentrix GIAS
      • DXC Technology wmA
      • EXL LifePRO
      • FAST
      • Infosys McCamish VPAS
      • Majesco Policy for L&A and Group
      • Oracle OIPA
      • Vitech Systems Group V3
    • Context
    • Product/Service Class Definition
    • Critical Capabilities Definition
      • Digital Business Support
      • Group Billing Functionality
      • Group Claims Functionality
      • Group Enrollment Functionality
      • Individual New Business Capability
      • New Business Management
      • Policy Life Cycle Management
      • Reporting and Data Management
      • Rule and Calculation Management
      • Straight-Through Processing
      • System Modularity and Integration
      • Workflow and Process Automation
    • Use Cases
      • Digital User Support
      • Group/Worksite Enrollment, Claims and Billing
      • Individual/New Business Onboarding/STP
      • New Product Development/Launch
      • Policy/Contract Change
    • Vendors Added and Dropped
      • Added
      • Dropped
  • Inclusion Criteria
    • Critical Capabilities Rating
  • Gartner Recommended Reading
© 2018 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

Free Research

Discover what 12,000 CIOs and Senior IT leaders already know.

Free Access

Why Gartner

Gartner delivers the technology-related insight you need to make the right decisions, every day.

Find out more

Call +1 855-515-4486 or contact us

to become a Gartner client.