Improve 3 Areas to Support Digital Business Transformation in Wealth Management

Published: 20 September 2018 ID: G00366686


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In digital business transformation, wealth management firms lag behind other lines of business in financial services. To drive acceptance and scaling of digital platforms, CIOs should focus on three areas: advisor-supporting technology, client-facing tools, and data and workflow initiatives.

Table of Contents

  • Introduction
    • Digital Optimization vs. Digital Business Transformation
  • Analysis
    • Integrate Advisor-Supporting Technologies Into Digital Platforms to Accelerate Advisor Adoption
      • Garner Advisor Support by Demonstrating Immediate Value
      • Integrate the Desktop of Today With the Enhanced Desktops of the Future
    • Enhance the Collaboration Experience in Client-Facing Technology to Improve Digital Empathy
      • Look to Digital Tools That Enhance Collaboration
    • Develop a Data Architecture by Focusing on Data and Workflow Roadblocks That Impede Digital Transformation
      • Focus on Data Issues Presenting the Most Frequent Painful Roadblocks in the Advisor-Client Relationship
  • Gartner Recommended Reading
© 2018 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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