Maverick* Research: Wait! Don’t Customize Your Workplace for Generation Z


Published: 10 October 2018 ID: G00369471

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Summary

Gen Z has grown up with social media and smartphones, and has unique behavioral characteristics, presenting future organizational challenges. CIOs must devise a strategy to commoditize Gen Z’s skills and manage potential employee churn. (Maverick research exposes unconventional thinking and advice.)

Table of Contents

  • *Maverick Research
  • Analysis
    • The Characteristics of Gen Z That Warrant a Commoditization Strategy
      • Born in the Age of Real-Time Social Media, They Demand Instant Gratification
      • Their Ambition and Need for Adventure Make Them Susceptible to Quick Changes
      • Being Continuously Glued to Screens Has Led to an Unhappy and Depressed Generation
      • Short Attention Span, Global Exposure Compulsion
    • The Impact of Gen Z on Your Workplace
    • Recommendations — How to Prepare for This Generation
      • Mitigate Toxicity in the Workplace by Working With Human Resources and Exploiting Technology
      • Protect Your Organization Against the Effects of High Attrition by Upskilling Existing Employees
      • Regularly Platformize Employee Knowledge to Minimize Knowledge Loss
      • Reduce the Training Expenditure by Using Commoditized Modes of Training and Rapid Onboarding Processes
      • Create a Digital Twin of the Organization to Gauge the Implications of New-Generation Characteristics on Your Organization
  • Gartner Recommended Reading
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