How CIOs Can Choose the Right Digital Platform for Their Banks’ Specific Needs

Published: 28 November 2018 ID: G00373385


Not a Gartner Client?

Want more research like this?
Learn the benefits of becoming a Gartner client.

contact us online


The key factor in selecting a digital banking platform is a bank’s progress in the journey toward digital transformation. CIOs should work with their business to evaluate their digital goals and risk tolerance to determine which of two types of platforms will best suit their banks’ needs.

Table of Contents

  • Introduction
    • Variety of Digital Banking Transformation Efforts
  • Analysis
    • Work With Your Business Peers to Determine Your Bank’s Digital Platform Requirements
    • If Your Bank Is Focused on Value Creation That Leverages Its Ecosystem Through Creation and Matching Business Models, Work to Meet Its Needs by Prioritizing Type X Platforms
    • If Your Bank’s Digital Transformation Efforts Primarily Focus on Aggressive Business Optimization, Meet Your Needs by Prioritizing Type Y Digital Banking Platforms
  • Gartner Recommended Reading
© 2018 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

Free Research

Discover what 12,000 CIOs and Senior IT leaders already know.

Free Access

Why Gartner

Gartner delivers the technology-related insight you need to make the right decisions, every day.

Find out more

Call +1 800 213 4848 or contact us

to become a Gartner client.