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Digital dexterity is critical to the long-term success of organizations, but it is rarely measured. Application leaders instrumenting digital workplaces can employ the methods defined in this research to quantify workforce digital dexterity.
Table of Contents
Which Measurement Method to Use — Declarative, Assessment or Observation?
Establish a Baseline for Improvement and, If Possible, Benchmark Against Other Similar Enterprises
Correlate Measurements to Business and HR KPIs to Determine the Impact of Digital Workplace Efforts
- Which Measurement Method to Use — Declarative, Assessment or Observation?
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