Use AI-Driven Customer Feedback Loops for Product Planning


Published: 04 February 2019 ID: G00383825

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Summary

AI-driven feedback loops offer a new approach to identify customer needs and evolve products. Technology product managers should integrate AI now to support product planning processes.

Table of Contents

  • Analysis
    • Build a Business Case for AI-Driven Feedback Loops
    • Shape Product Features Based on Real-Time Data
    • Make Investments Today to Capitalize on AI Capabilities Tomorrow
    • Next Steps
  • Gartner Recommended Reading
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