Five Ways to Save Money and Improve Performance When Sourcing Managed Network Services


Published: 06 February 2019 ID: G00376772

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Summary

Enterprises using MNS are challenged by surprising cost overruns and performance shortfalls. By using these best practices when establishing agreements, I&O leaders responsible for procuring MNS can limit unexpected charges and reduce service delivery expenses by up to 30%.

Table of Contents

  • Introduction
  • Analysis
    • Engage a Cross-Functional Team to Negotiate MNS Agreements
    • Require Standardized MNS Offers
    • Prioritize Reduction of MNS Operations Expenditures
    • Ensure That Provider Tools Meet Business Requirements
    • Add Service Operations Metrics to Network Technology-Centric SLAs
  • Gartner Recommended Reading
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