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Public services that are optimized, transformed or augmented by digital technologies will be the expected baseline, going forward. While emerging technologies, analytics and practices enable government CIOs to drive digital transformation deeper or more effectively, they also present new challenges.
Table of Contents
Top Challenges and How Gartner Can Help
- How do we develop a strategy that improves digital maturity and supports digitally enabled public services?
- How can we leverage platforms and emerging technologies to accelerate the transition to digital government?
- How do we augment government and ecosystem capabilities through the ethical use of unbiased shared data?
- How can we transform and optimize the citizen’s experience of interacting with government?
- Top Challenges and How Gartner Can Help
Suggested First Steps
Tools and Templates
- Suggested First Steps