Positions 2005: Global Sourcing and the Impact of New Delivery Models on IT Services



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Gartner's global sourcing report focuses on the tectonic shifts related to buying behaviors and supplier options as market segments continue to change during the next 10 years.

Table of Contents

  • Analysis
    • Management Summary
    • 1.0 Statement of Change
    • 2.0 Description and Definitions
    • 3.0 Key Predictions
      • 3.1 Growth Predictions
      • 3.2 Future of Services Delivery
      • 3.3 Future of Pricing in the Global Sourcing Scenario
    • 4.0 Enablers and Inhibitors
    • 5.0 Implications
      • 5.1 IT Departments
      • 5.2 IT Industry Service Providers
      • 5.3 Specific Vertical Industries
      • 5.4 Users and Consumers
      • 5.5 Investors
    • 6.0 Advice and Recommendations
    • Appendix A. Recommended Reading and Related Research
    • Appendix B. Acronym Key
© 2005 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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