Role Definition and Organizational Structure: Business Process Improvement

G00141487

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Summary

The growing focus on improving business processes has led IT leadership to rethink organizational structures and craft more-proactive process-enabling roles. Becoming process-driven has far-reaching effects on organizational staffing, governance, skills, methods and disciplines.

Table of Contents

  • Analysis
    • 1.0 Introduction
    • 2.0 Business Process Improvement Role Definition
      • 2.1 Business Process Director
      • 2.2 Business Process Consultant
      • 2.3 Business Process Architect
      • 2.4 Business Process Analyst
    • 3.0 Job Titles and Related Relationships
    • 4.0 The Business Process Improvement Organizational Structure
      • 4.1 Project-Based, IT-Driven Business Process Improvement Roles
      • 4.2 Project-Based, Business-Driven Business Process Improvement Roles
      • 4.3 Continuous Improvements in IT-Driven Business Process Improvement Roles
      • 4.4 Continuous Improvements in Business-Driven Business Process Improvement Roles
    • 5.0 Characteristics of World-Class Business Process Improvement Staffing Structures
© 2006 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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