Hype Cycle for Software as a Service, 2006

G00141122

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Summary

This Hype Cycle helps organizations discern the relative maturity and progression of various software-as-a-service technologies, with implications for a business model architecture and buying dynamics.

Table of Contents

  • Analysis
    • 1.0 What You Need to Know
    • 2.0 The Hype Cycle
    • 3.0 The Priority Matrix
    • 4.0 On the Rise
      • 4.1 Campaign Management On Demand
      • 4.2 E-Commerce On Demand
      • 4.3 Hosted Business Intelligence
      • 4.4 Procurement Transaction Management
      • 4.5 Hosted Data Integration and Data Quality
      • 4.6 Procurement Contract Management
      • 4.7 Business Process Networks
      • 4.8 Communications as a Service
      • 4.9 HRMS (SaaS)
      • 4.10 MRM On Demand
    • 5.0 At the Peak
      • 5.1 Customer Interaction Hub
      • 5.2 EPM (SaaS)
      • 5.3 Hosted Portals
      • 5.4 On-Demand Contact Center Infrastructure
      • 5.5 On-Demand Financial Management Applications
      • 5.6 On-Demand Sales Force Automation
    • 6.0 Sliding Into the Trough
      • 6.1 Compliance Process Management
      • 6.2 Supply and Demand Chain Planning (SaaS)
      • 6.3 Global Visibility for TMS
      • 6.4 Web Self-Service
      • 6.5 Service Parts Planning
      • 6.6 Mobile Applications on Demand
      • 6.7 Business Process Hubs (SaaS)
      • 6.8 Hosted Speech Recognition
    • 7.0 Climbing the Slope
      • 7.1 E-Learning Application Service Providers
      • 7.2 E-Recruitment (SaaS)
      • 7.3 Web Analytics
      • 7.4 Web Conferencing
      • 7.5 E-Sourcing
      • 7.6 Integration Service Providers
    • 8.0 Appendices
      • 8.1 Hype Cycle Phases, Benefit Ratings and Maturity Levels
  • Recommended Reading
© 2006 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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