Six Steps to Process-Based IT Organizational Design



Purchase this Document

Price: $995.00 USD (PAGES: 17)

To purchase this document, you will need to register or sign in above.


Process discipline has gained acceptance as the appropriate orchestrating principle behind IT organizational design. But the overwhelming questions are: "What does process discipline mean?" and "How does one build a process-based structure?"

Table of Contents

  • Analysis
    • 1.0 Step 1: Define End-to-End Processes and Overlay Them With Participating Organizational Units
    • 2.0 Step 2: Define the Roles, Capabilities and Skills Required to Execute Processes
    • 3.0 Step 3: Design Inter-Team Structure and Accountabilities
    • 4.0 Step 4: Design the Intra-Team Structure
    • 5.0 Step 5: Determine Geographical Resource Distribution and Reporting
    • 6.0 Step 6: Determine the Need for Exceptions or Specialized Structures
      • 6.1 Retaining Functional Silos
      • 6.2 Competency Centers
    • 7.0 Project Demand for Infrastructure Support Resources
      • 7.1 Option 1: Create Separate Resource Pools
      • 7.2 Option 2: Develop Forecasting Capability
      • 7.3 Option 3: Invest in Resource Allocation and Management
    • 8.0 Putting It Together
    • 9.0 Making the Transition
    • 10.0 Summary
  • Recommended Reading
© 2006 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

Not a Gartner Client?

Want more research like this?
Learn the benefits of becoming a Gartner client.

Contact us online





Why Gartner

Gartner delivers the technology-related insight you need to make the right decisions, every day.

Find out more