Six Steps to Process-Based IT Organizational Design

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Summary

Process discipline has gained acceptance as the appropriate orchestrating principle behind IT organizational design. But the overwhelming questions are: "What does process discipline mean?" and "How does one build a process-based structure?"

Table of Contents

  • Analysis
    • 1.0 Step 1: Define End-to-End Processes and Overlay Them With Participating Organizational Units
    • 2.0 Step 2: Define the Roles, Capabilities and Skills Required to Execute Processes
    • 3.0 Step 3: Design Inter-Team Structure and Accountabilities
    • 4.0 Step 4: Design the Intra-Team Structure
    • 5.0 Step 5: Determine Geographical Resource Distribution and Reporting
    • 6.0 Step 6: Determine the Need for Exceptions or Specialized Structures
      • 6.1 Retaining Functional Silos
      • 6.2 Competency Centers
    • 7.0 Project Demand for Infrastructure Support Resources
      • 7.1 Option 1: Create Separate Resource Pools
      • 7.2 Option 2: Develop Forecasting Capability
      • 7.3 Option 3: Invest in Resource Allocation and Management
    • 8.0 Putting It Together
    • 9.0 Making the Transition
    • 10.0 Summary
  • Recommended Reading
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