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Field service management is emerging as a key to growth and efficiency initiatives in asset-intensive industries. Market consolidation and new architectures for mobile and wireless will make vendor selection difficult and hold back adoption through 2009.
Table of Contents
What You Need to Know
- Market Definition/Description
Inclusion and Exclusion Criteria
- Ability to Execute
- Completeness of Vision
Vendor Strengths and Cautions
- Oracle-Siebel Systems
- Oracle E-Business Suite
- TOA Technologies
- Market Overview