A Simple Framework to Translate IT Benefits Into Business Value Impact

Archived Published: 16 May 2008 ID: G00156986

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IT leaders continue to struggle with translating value into business terms. Simple language with relevant metrics should help ease the situation.

Table of Contents

  • Analysis
    • Overview
    • Analysis
      • Defining the Business Context for Value
      • Run-the-Business Metrics
      • Grow-the-Business Metrics
      • Transform-the-Business Metrics
      • Determining the Business Context for Value
      • Identifying Value in Each Category
      • The Link to Strategy
      • Additional Metrics for the RGT Framework From the Gartner Business Value Model
    • Recommendations
  • Recommended Reading
© 2008 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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