Gartner's Top Predictions for IT Organizations and Users, 2009 and Beyond: Where Is the Money?


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These top predictions herald changes in approach for IT organizations and the people they serve for 2009 and beyond.

Table of Contents

  • Analysis
    • 1.0 What You Need to Know
    • 2.0 Selecting Predictions
    • 3.0 Business Process Outsourcing
    • 4.0 Business Process Management
    • 5.0 Telepresence
    • 6.0 Communications
    • 7.0 Unified Communications
    • 8.0 Server Virtualization
    • 9.0 PCs
    • 10.0 PCs
    • 11.0 Mobile and Wireless
© 2009 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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