Frequently Asked Questions

Health and Safety

Enhanced cleaning and sanitation measures will be in place across all venues and during all activities. Hand sanitizer will be easily accessible throughout the venue, and face masks will be available upon request at the information desks.

We will communicate any changes or updates on our website, and inform registered participants via email no later than two weeks prior to the conference.

To make any changes to your registration, please contact for support.

Conference Navigator

Conference Navigator is your hub for the conference. Here you can view and filter sessions, build your agenda, register for interactive experiences, schedule your meetings, and more. 

Yes! We recommend using the app for an optimal conference experience. Search “Gartner Conference Navigator” in your app store to download. The app allows you to view and update your agenda, network with other end users, receive important notifications, and more. For tips on using the app, watch this two-minute video.

No, Gartner does not post or sell attendee lists. For details, please review the registration Terms & Conditions.

In the conference industry, we often come across fraudulent service providers who claim to be able to offer attendee lists or discounted passes. Gartner has not authorized anyone to contact you on our behalf and we encourage you to avoid these attempts by not engaging with suspicious emails or calls as they are phishing scams. If you have been contacted by such a provider please inform Gartner at

For a list of fraudulent providers that have been reported to Gartner, please click here.


Yes! We offer discounted rates for registered attendees. Additional charges such as taxes, multiple occupancy fees, and resort fees vary by hotel and are not included in room rates. Please visit the Travel page of this site for details. 


Some sessions require advance registration, as noted next to these sessions in the agenda. These sessions are popular and have limited capacity so register as soon as possible to reserve your spot. For more information on these experiences, view our conference guide. These sessions are exclusive to end users.

To ensure the best experience, these sessions have limited attendance. Continue to check the agenda for availability, or visit the session room 15 minutes prior to the start time to be added to the waitlist.

Following the conference, materials and recordings from many of the presentations will be available for several months in Conference Navigator. Some sessions are only available live, including interactive sessions.

Yes! Visit the My Agenda page and select the "Export My Agenda" icon on the right side of your screen. 

You can livestream keynotes by clicking "Join Session" next to the session on the Agenda page, although we recommend attending in-person when possible. 

Sessions will be shown in the conference/regional time zone.


Starting on your open date, you can schedule your meeting on the Meetings page of this site. Meetings fill up quickly, so we recommend scheduling yours as soon as possible. Please note, no more than three people – including the expert – are allowed in the meeting booth.

These meetings are available on a first-come, first-served basis. Visit the Meetings page of this site to check for the date you can begin scheduling. We'll do our best to align you with a relevant Gartner Expert.

We encourage you to continue checking the Meetings page, especially as we get closer to the conference when we tend to see openings. You can also visit our One-on-One scheduling desk at the conference, where our dedicated Research Engagement Services Team can help find a Gartner Expert aligned to your priorities and initiatives.

Yes. Please visit the Exhibit Showcase or Xpo to meet with exhibitors, evaluate solutions, and schedule meetings.


Not all sessions are available for livestreaming. For those that are, you'll be able to join five minutes prior to the start time.

You can live chat with us on Ask Us, found in the info section of the toolbar on the app.

Gartner Conferences’ Commitment to Diversity, Equity and Inclusion

The Gartner Conferences team is committed to creating a respectful, friendly and inclusive experience for all participants. Diversity, equity and inclusion are core components of Gartner’s culture, and we take pride in bringing together a community that is welcoming and thoughtful of others. Gartner conferences include elements such as accessibility ambassadors, prayer/meditation rooms, and parent/mother rooms to help foster a deeper sense of inclusion and further enable attendees to bring their whole selves to the conference. 

We are committed  to providing a welcoming and inclusive conference experience for all participants. If you have an accessibility-related need for a conference, please let us know in your registration profile or email us directly at, ideally at least three weeks prior to the conference. Once we receive your request, one of our accessibility ambassadors will contact you.

Please email with any additional questions or feedback on accessibility.

Gartner is committed to hearing all voices. Diversity, equity and inclusion (DEI) are critical across all aspects of our business. Help us, challenge us, inspire us and share your thoughts, ideas and suggestions for how we can make our conference experience a more inclusive one. Please email to share your feedback. To learn more about how we are creating a more inclusive environment, visit the Gartner Diversity, Equity and Inclusion Resource Center.

After the Conference

Yes, we'd love to hear about your experience! We'll use your comments and suggestions to make next year even better. You can submit feedback in Conference Navigator (app or web).

Please email to see if you're eligible to redeem CPE credit hours in partnership with (ISC)2 and ISACA, and to request your certificate of attendance.