Agenda

Get strategic guidance on the critical application priorities and challenges at the Gartner Application Innovation & Business Solutions Summit, 2023.

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Agenda / Day

Tuesday, 13 June, 2023 / 12:30 PM - 01:00 PM JST

How CIOs Can Help their Enterprise Embrace Uncertainty

Dave Aron, Distinguished VP Analyst, Gartner

The digital-era challenges industrial-era mindsets about change (from risk to opportunity), organizational structure (from hierarchical to flattened/fluid/matrixed), performance management (from stack ranking to 360 feedback), culture (for heroes to collaborators) and more. This session discusses how CIOs can advance the executive mindset to accelerate the realization of growth and value from digital investments.

Tuesday, 13 June, 2023 / 12:30 PM - 01:00 PM JST

Best Practices for Successfully Adopting Low-Code Application Platforms

Kimihiko Iijima, Sr Director Analyst, Gartner

When used appropriately, low-code application platforms improve development time and enable citizen developers, but without the right governance, they can be a costly failure. This session will provide adoption of best practices to avoid pitfalls and fully realize benefits.

Tuesday, 13 June, 2023 / 12:30 PM - 01:00 PM JST

Strategic Trends in Application Platforms and Architecture

Paul Vincent, Sr Director Analyst, Gartner

In this session, application architects, leaders, and buyers will learn how:
- - Business-IT continuum redefines the models of application engineering for greater business empowerment
- - The modularity of composable architecture transforms applications into digital platforms to power new business innovation
- - Leading edge platform innovation adds new dimensions to cloud-native experience
- - Event-native thinking delivers more agile, efficient, and scalable application experiences

Tuesday, 13 June, 2023 / 02:00 PM - 02:30 PM JST

CX Prescription: Don’t Overlook “The Moments of Truth”

Kensuke Kawabe, Sr Director Analyst, Gartner

There are now a variety of experiences between your organization and your customers that can be detected and addressed through digital technologies and channels. In order to help your business grow further, you (application leaders) must take advantage of such potential experiences. This session will discuss how to do so and what to keep in mind.

Tuesday, 13 June, 2023 / 02:00 PM - 02:30 PM JST

Strategic Roadmap to Becoming a World-Class Software Engineering Organization

Jason Wong, Distinguished VP Analyst, Gartner

As software eats the world, software engineering teams play a critical role in creating new business value. IT and software engineering leaders can use this strategic roadmap to transform your software engineering organization to become more resilient, adaptable, and efficient in delivering business-changing digital products.

Tuesday, 13 June, 2023 / 02:00 PM - 02:30 PM JST

The Successful RFP in ERP Selection

Koji Motoyoshi, VP Analyst, Gartner

ERP projects are similar to significant life events that occur once or twice in a lifetime. Only a limited number of IT professionals in enterprises have experienced them several times. In this session, the expert introduces the general process of creating an RFP for packaged applications selection and explains the critical points specific to ERP.

Tuesday, 13 June, 2023 / 02:00 PM - 02:45 PM JST

Roundtable: How to Cope With Successive Price Hikes for Software/Cloud Services

Tsuyoshi Ebina, VP Analyst, Gartner

Against inflation mainly in Europe and the U.S., and a weakening yen, software and cloud services from overseas vendors used by Japanese enterprises have seen a series of price hikes.
While some price hikes are unavoidable, "piggyback" price hikes should not be accepted. Since prices and exchange rates fluctuate, negotiations are necessary to ensure that buyers do not miss out on future benefits.
This session will explore negotiation techniques to keep procurement prices fair at all times.

Tuesday, 13 June, 2023 / 03:05 PM - 04:05 PM JST

Contract Negotiation Clinic: SAP

Akimasa Nakao, Sr Principal Analyst, Gartner

As SAP continues to shift its business to the cloud, the complexity of negotiating with SAP only continues to increase. SAP customers have many strategic options, licensing models and risks to consider. This interactive clinic will provide indispensable insight to enable smarter decisions and stronger performance on your organization's upcoming SAP negotiations.

Tuesday, 13 June, 2023 / 03:20 PM - 04:05 PM JST

Ask the Expert: CX Consultation Room

Kensuke Kawabe, Sr Director Analyst, Gartner

As CX initiatives continue to grow in complexity and require the involvement of multiple departments, expectations for IT are increasingly becoming particularly high. Therefore, we continuously provide recommendations on how IT leaders should support CX initiatives. In this session, we will answer questions and suggestions to participants who are experiencing challenges with their CX efforts.

Tuesday, 13 June, 2023 / 05:00 PM - 05:30 PM JST

Reinvent New Products and Services with Digital Ecosystem

Kentaro Shikanai, Sr Director Analyst, Gartner

To realize consistent customer journey with digital technologies is required in every industry or company size. This presentation will explain the benefits to align with technology service providers when you launch new products and services.

Tuesday, 13 June, 2023 / 05:00 PM - 05:30 PM JST

Technical Insights: Why You Need API Management and How to Implement It

Kevin Matheny, VP Analyst, Gartner

APIs are everywhere, but API management is not. Without API management, organizations risk improper usage, internal DOS attacks and inconsistent implementations. This session explains the key reasons why organizations choose to implement API management and provides guidance on the critical steps for implementation before launching API management into production.

Tuesday, 13 June, 2023 / 05:00 PM - 05:45 PM JST

Ask the Expert: The Successful RFP in ERP Selection

Koji Motoyoshi, VP Analyst, Gartner

ERP projects are similar to significant life events that occur once or twice in a lifetime. Only a limited number of IT professionals in enterprises have experienced them several times. In this session, experts will answer questions from participants facing various challenges in the ERP RFP process.

Tuesday, 13 June, 2023 / 05:30 PM - 06:00 PM JST

How Web3, Blockchain and NFTs Can Benefit Your Organization

Adrian Leow, VP Analyst, Gartner

This session will clarify the unique attributes and value of Web3, NFTs, blockchain, what the top use cases are, and how blockchain, Web3 and the Metaverse relate to each. We will also examine risks, opportunities, and past failures and successes.

Wednesday, 14 June, 2023 / 09:15 AM - 10:00 AM JST

Guest Keynote: Understanding the whole and defining parts to create new value

Hidekazu Nishimura, Keio University, Graduate School of SDM, Dean and Professor, Ph.D.,

Today, businesses are required to create new value. To do this, we need to understand the essence of the whole and then define the parts. A systems engineering approach that considers the whole as a system is important in thinking about what a business should do and why, and what the system should be to realize it. In this keynote speech, I would like to discuss the use of MBSE, which is necessary to promote digital engineering, and DX, which is involved in process and organizational transformation.

Wednesday, 14 June, 2023 / 11:05 AM - 11:35 AM JST

Five Ways To Succeed With Simplification

Dave Aron, Distinguished VP Analyst, Gartner

Leaders must continually simplify their enterprises to achieve sustained profitable growth and managed risk. This requires them to negotiate functional, economic and political challenges. This session features five top strategies for simplification from highly experienced executives.

Wednesday, 14 June, 2023 / 11:05 AM - 11:35 AM JST

Revisit Your Organization's Plan for Applications and Data With Gartner Predicts

Hideaki Horiuchi, Managing Vice President, Gartner

Gartner publishes a number of future predictions each year. In this session, we will review historical predicts to explain how you can use one for your own planning, as well as introduce the latest predicts and recommendations.

Wednesday, 14 June, 2023 / 11:05 AM - 11:35 AM JST

What You Need to Know When Starting Agile

Harutoshi Katayama, Sr Director Analyst, Gartner

Many companies in Japan are beginning to adopt agile development, but in many cases, there is not enough understanding of what agile is and what are the key points for successful agile projects. In this session, we will advise companies that are about to adopt agile development into their organizations on what they need to know about agile at a minimum.

Wednesday, 14 June, 2023 / 11:05 AM - 11:35 AM JST

Digital Acceleration through technology oriented: Key points of DevSecOps

Yusuke Watanabe, Director Consulting, Gartner

Atsuyuki Takahashi, Expert Partner, Practice, Gartner

Digital acceleration is serious issue, but is application high-productivity developmenting support of it? This realization requires the initiative of management. However, is there limit to their urgency? System department can take the initiative; DevSecOps can speed up development and maintenance and appeal to digital world.
This session point out this concept and key points of DevSecOps.

Wednesday, 14 June, 2023 / 01:35 PM - 03:05 PM JST

Innovation Day 0 (Day Zero): Start Innovation workshops

Hiroko Aoyama, Sr Principal Analyst, Gartner

Yurika Nagashima, Managing Vice President, Gartner

Bringing your idea into new products or new services/businesses, not only the corporate culture and team members' capabilities but also the actions of the IT leaders are important to realize the vision.
In this workshop, participants will experience Day 0 (Day Zero) of innovation through several works. Based on this experience, you will be inspired to create “new opportunities" and act as influencers to start a wave of innovation in your own organizations tomorrow.

Wednesday, 14 June, 2023 / 01:40 PM - 02:40 PM JST

Contract Negotiation Clinic: Microsoft

Ryuichi Tsuchiya, Sr Director Analyst, Gartner

The complexity of Microsoft's licensing models, with the number of options and use rights to be considered, creates challenges for effective negotiations of Microsoft Enterprise Agreement contracts and renewals. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.

Wednesday, 14 June, 2023 / 02:25 PM - 02:55 PM JST

Application Composition for Software Engineering Leaders

Paul Vincent, Sr Director Analyst, Gartner

What is the engineering process and who are the actors in application composition? How do your enterprise architects contribute, and how do you decide to build or buy your business services representing your core capabilities?

Wednesday, 14 June, 2023 / 02:25 PM - 02:55 PM JST

Architecting Your Customer Technology Platform

Kensuke Kawabe, Sr Director Analyst, Gartner

What is a customer technology platform? What customer problems does it address and help to solve? Why do you need to use enterprise architectural approaches to create one? This session will attempt to answer these questions.

Wednesday, 14 June, 2023 / 02:25 PM - 02:55 PM JST

The Future of Low Code

Adrian Leow, VP Analyst, Gartner

Through 2027, low-code-enabled markets will face dramatic changes as they evolve through three distinct phases and products and services become key enablers of business composition. Software engineering leaders must adapt to position themselves for evolving technology, market and product/service paradigms.

Wednesday, 14 June, 2023 / 02:25 PM - 03:10 PM JST

Roundtable: How to Solve IT Department Manpower Shortage That Hinders In-House Software development"

Harutoshi Katayama, Sr Director Analyst, Gartner

Many companies in Japan want to promote in-house software development. However, there are many companies that have faced the issue that they do not have sufficient manpower in their IT departments. In this roundtable, analysts and participants will discuss how to tackle this problem of IT department manpower shortages and explore solutions.

Wednesday, 14 June, 2023 / 04:45 PM - 05:15 PM JST

Geopolitical Impact on Software and Cloud Contract Negotiation

Tsuyoshi Ebina, VP Analyst, Gartner

Geopolitical risks, such as fluctuations in exchange rates and prices, the secrecy of intellectual property and information by countries, and restrictions on the movement of people, have a significant impact on software and cloud contract prices, data protection provisions, and professional services. This session explores ways to address these impacts.

Wednesday, 14 June, 2023 / 04:45 PM - 05:15 PM JST

Technical Insights: Right-Sizing (Micro)services

Kevin Matheny, VP Analyst, Gartner

Microservices architecture is becoming commonplace, but many organizations struggle with finding the "right size" for services and microservices. The answer is not some arbitrary number of lines of code, nor is it "as small as possible." This session provides pragmatic guidance for determining when and why to split services apart and when to keep them together.

Wednesday, 14 June, 2023 / 04:45 PM - 05:15 PM JST

Top Tech Trend: Superapps and Their Impact to Software Engineering

Jason Wong, Distinguished VP Analyst, Gartner

Superapps is a Gartner 2023 top strategic technology trend because its reach is becoming global and its impact is not just on consumers but also on workforces. Learn why superapps will become an essential part of digital experiences, what the technologies are behind them, and how you can deliver your own superapps and particpate in other superapp ecosystems.

Wednesday, 14 June, 2023 / 05:30 PM - 06:00 PM JST

Keynote: Use the Digital Dragons Radar to Supercharge Your Strategic Planning

Dave Aron, Distinguished VP Analyst, Gartner

Digital dragons and giants are continually evolving in multiple directions. Executive leaders considering partnering with or defending against them should incorporate the digital dragons radar results, based on their public announcements, into their strategic planning.