There're not a small number of companies which are struggling how to conclude appropriate agile contracts with outsourcers in charge of scrum masters or system development. This session will focus on five topics that Gartner's customers often deem as a challenge and will explain how to find directions to solve.

The complexity of Microsoft's licensing scheme and the number of contractual options often make it difficult for IT leaders to negotiate contracts and renewals. This interactive clinic describes strategies for IT leaders to successfully negotiate such contracts, which encourage both risk reduction and value maximization.