Gartner CIO Leadership Forum providess access to a world-class CIO community and the latest Gartner research. Specifically designed for CIOs, the agenda helps you Iand your organization drive critical enterprise priorities.
2022 topic highlights
Adaptive Governance
Enhance your organization’s decision agility to capitalize on digital business opportunities.
Digital Business Acceleration
Scale, refine and accelerate your digital business strategy. Shift to the next level of creating new products and business models that can change the dynamics of your industry.
Dynamic Leadership
Discover how to be a transformational leader, influence stakeholders and embrace the evolution of the CIO.
Future of Work
Explore digital workplace strategies, frameworks, models, blended human and AI workforces, and future team structure to lead today and tomorrow.
Operational Excellence and Operating Models
Explore how to address gaps, introduce approaches to strategy and governance, and create a tighter integration of the enterprise and IT operating models.
Strategeic Planning and Execution
Learn how to create and execute adaptive strategies that build resilience and position your organization to thrive.
Talent, Culture and Change
Learn how to identify your culture change journey to better serve your organization’s challenges and recruit and retain the diverse talent needed to succeed in this new landscape of work.
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Monday, 23 May, 2022 / 12:45 PM - 01:30 PM AEST
(Sunday, 22 May, 2022 / 10:45 PM - 11:30 PM EDT)
Ask the Expert: Four Steps for CIOs to Leverage Gartner Business Model Innovation Framework to Decipher High-Impact Digital Initiatives
Daniel Sun, VP Analyst, Gartner
More and more CEOs are concerned about the low return on digital investments. And they expect CIOs to identify and execute high-impact digital initiatives to address their concern. This session provides one framework and four guided steps for CIOs to meet their CEOs’ expectation.
Monday, 23 May, 2022 / 02:45 PM - 03:30 PM AEST
(12:45 AM - 01:30 AM EDT)
Roundtable: Lessons Learned in Overcoming Barriers to Digital Transformation
Roy Kannan, Sr Executive Partner, Gartner
Paul Cunningham, Sr Executive Partner, Gartner
How is your digital transformation journey progressing? Come ready to: 1) discuss challenges, hurdles and barriers to executing your digital transformation strategy; 2) share learned which others will benefit from; and 3) identify best practices which you can readily apply in your organization.
Tuesday, 24 May, 2022 / 12:00 PM - 12:30 PM AEST
(Monday, 23 May, 2022 / 10:00 PM - 10:30 PM EDT)
What Digital Leaders Do Differently: Insights From Digital Execution Scorecard Data
Cesar Lozada, Director Analyst, Gartner
As digital leaders leverage technology platforms, and influence their enterprise digital operating models, patterns have emerged that show how these impact their strategic digital priorities. Insights from Gartner's Digital Execution Scorecard shows how digital leaders can execute on their digital and business capabilities when compared to enterprises that have foundational digital organizations.
Tuesday, 24 May, 2022 / 12:00 PM - 12:30 PM AEST
(Monday, 23 May, 2022 / 10:00 PM - 10:30 PM EDT)
Digital Ecosystems in Practice: How Leading CIOs Co-Create New Capabilities
Alicia Mullery, VP, Research, Gartner
Founding or joining a digital business ecosystem can be a more efficient way to drive digital business goals, but ecosystem success requires a transformation in traditional ways of managing external partners. Join this session to learn how to set up ecosystem relationships around outcomes, not SLAs, and how to empower customers and partners to co-create digital capabilities with you. This session will feature case studies from Land o Lakes, Datev, and other leading CIOs.
Tuesday, 24 May, 2022 / 12:45 PM - 01:30 PM AEST
(Monday, 23 May, 2022 / 10:45 PM - 11:30 PM EDT)
Ask the Expert: What Digital Leaders Do Differently: Insights From Digital Execution Scorecard Data
Paul Martin, Executive Partner, Gartner
Mat Myers, Sr Executive Partner, Gartner
As digital leaders leverage technology platforms, and influence their enterprise digital operating models, patterns have emerged that show how these impact their strategic digital priorities. Insights from Gartner's Digital Execution Scorecard shows how digital leaders can execute on their digital and business capabilities when compared to enterprises that have foundational digital organizations.
Tuesday, 24 May, 2022 / 02:45 PM - 03:30 PM AEST
(12:45 AM - 01:30 AM EDT)
Roundtable: Lessons Learned in Expanding Your Role to Achieve Digital Business/Mission Success
Jon Krause, VP, Executive Partner, Gartner
Corey Snell, Sr Executive Partner, Gartner
Have you made the transition from an IT technical leader to a business/leadership executive who leads the use of technology to achieve business/mission value? Come ready to: 1) discuss challenges, hurdles and barriers to expanding your role as an executive leader; 2) share lessons learned which others will benefit from; and 3) identify best practices which you can readily apply in your current situation.
Monday, 23 May, 2022 / 11:00 AM - 11:45 AM AEST
(Sunday, 22 May, 2022 / 09:00 PM - 09:45 PM EDT)
Gartner Opening Keynote: Activate The Human-Centric Autonomous Future
Mark Raskino, Distinguished VP Analyst, Gartner
Graham Waller, Distinguished VP Analyst, Gartner
The only way to solve today’s talent crises, labor shortages and employee burnout is with work design that empowers human adaptability. Intelligent technology must also be unleashed to automate ethically. The future requires workforce autonomy and autonomous systems melded to drive sustainable growth.
Monday, 23 May, 2022 / 12:00 PM - 12:30 PM AEST
(Sunday, 22 May, 2022 / 10:00 PM - 10:30 PM EDT)
CEO Concerns 2022: Implications and Actions for CIOs
Kristin Moyer, Distinguished VP Analyst, Gartner
Mark Raskino, Distinguished VP Analyst, Gartner
Gartner's latest global CEO survey research will be revealed here first. Discover key shifts in chief executive officer thinking as they adapt their enterprises to the complexities of the postpandemic era. We'll paint a clear picture, together with specific, prescient actions CIOs can take to stay in lockstep with their business leaders.
Monday, 23 May, 2022 / 12:45 PM - 01:30 PM AEST
(Sunday, 22 May, 2022 / 10:45 PM - 11:30 PM EDT)
Ask the Expert: How to Attract and Retain Top Talent?
Neha Kumar, Sr Director, Advisory, Gartner
Greg Li, VP, Advisory, Gartner
Organizations in APAC are struggling to meet digital talent needs. Their CIOs must reinvent the employment value proposition to attract and retain IT talent. Since IT employees care strongly about working for employers that take a human centric approach, that's what we will unpack in this session. We will discuss practical tactics for leading in the times of hybrid work, creating a human-centric work design and how to communicate that to compete for talent. Please bring your questions to this interactive session and learn from those posed by your peers!
Monday, 23 May, 2022 / 02:00 PM - 03:45 PM AEST
(12:00 AM - 01:45 AM EDT)
Research Discussion: The Strategic CIO: Evangelist and Orchestrator of Democratized Digital Delivery
Neha Kumar, Sr Director, Advisory, Gartner
Neil Osmond, Distinguished VP, Advisory, Gartner
Many organizations are moving to more democratized digital delivery. In this model, CIOs are focused on engineering platforms to support the work of technologists in IT. They must also orchestrate delivery in new ways that take business technologists and fusion teams into account. In this interactive research discussion, we'll use examples from progressive CIOs to help you structure the management of platforms.
Tuesday, 24 May, 2022 / 12:00 PM - 12:30 PM AEST
(Monday, 23 May, 2022 / 10:00 PM - 10:30 PM EDT)
Where Is the CIO Role Going
Irving Tyler, Distinguished VP Analyst, Gartner
The role and responsibilities of the CIO continues to evolve. Gartner has identified several important archetypes for the CIO role all CIOs should understand. CIOs can learn from leading CIOs and take charge in order to increase value and impact for their enterprise.
Tuesday, 24 May, 2022 / 12:45 PM - 01:30 PM AEST
(Monday, 23 May, 2022 / 10:45 PM - 11:30 PM EDT)
Ask the Expert: How Is the Role of CIO Evolving?
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
Technology never stands still. The opportunity to deliver impact-leading technology continues to expand for CIOs. Where is the role of the CIO going? Bring your questions about the future of the CIO role to this interactive session and learn from those posed by your peers. Together we’ll discuss emerging archetypes for the CIO role and explore how leading CIOs are stepping into new opportunities beyond IT functional leadership and driving value.
Tuesday, 24 May, 2022 / 12:45 PM - 01:30 PM AEST
(Monday, 23 May, 2022 / 10:45 PM - 11:30 PM EDT)
Ask the Expert: Where Next for Technology Leadership?
Andrea Cuadros, Sr Principal, Advisory, Gartner
Neil Osmond, Distinguished VP, Advisory, Gartner
As boards and executives increase their risk appetite and drive deeper into digital business, the strategic importance of technology leadership grows. But are organizations set up for success? What are the implications for CIOs and technology executives and what actions can they take to ensure they are successful?
Tuesday, 24 May, 2022 / 02:00 PM - 02:30 PM AEST
(12:00 AM - 12:30 AM EDT)
How CIOs Should Respond to Their Boards’ Increased Risk Appetite
Srinath Sampath, Sr Director Analyst, Gartner
Boards are increasing their risk appetite primarily in response to threats of digital disruption accelerated by the pandemic. In one out of 2 organizations, the chief technology executive is held accountable for all technology risks. CIOs need to recalibrate their IT organization’s risk management architecture to support their board’s digital ambitions.
Tuesday, 24 May, 2022 / 02:45 PM - 03:30 PM AEST
(12:45 AM - 01:30 AM EDT)
Roundtable: Lessons Learned in Expanding Your Role to Achieve Digital Business/Mission Success
Jon Krause, VP, Executive Partner, Gartner
Corey Snell, Sr Executive Partner, Gartner
Have you made the transition from an IT technical leader to a business/leadership executive who leads the use of technology to achieve business/mission value? Come ready to: 1) discuss challenges, hurdles and barriers to expanding your role as an executive leader; 2) share lessons learned which others will benefit from; and 3) identify best practices which you can readily apply in your current situation.
Tuesday, 24 May, 2022 / 02:45 PM - 03:30 PM AEST
(12:45 AM - 01:30 AM EDT)
Roundtable: Lessons Learned in Creating IT Metrics That Matter to Executive Leadership
Nina Du Thaler, Sr Executive Partner, Gartner
Leon Bombotas, Leadership Partner, Gartner
Do your IT metrics communicate how IT is enabling critical business/mission outcome success? Come ready to: 1) discuss challenges, hurdles and barriers to creating IT metrics which matter to executive leadership; 2) share lessons learned which others will benefit from; and 3) identify best practices which you can readily apply in your organization.
Tuesday, 24 May, 2022 / 02:45 PM - 03:45 PM AEST
(12:45 AM - 01:45 AM EDT)
Workshop: Leverage a Product Operating Model to Boost Your Organization's Digital Dexterity — and Vice-Versa!
Andrea Cuadros, Sr Principal, Advisory, Gartner
Greg Li, VP, Advisory, Gartner
Most organisations are either testing the Product Operating Model or refining/scaling it. Its benefits are well documented. What is less apparent is how this new "management construct" can generate higher levels of Digital Dexterity — a prized, rare, commodity that greatly accelerates digital success. As Digital Dexterity rises, so do the components, conducive to Product Model success.
Tuesday, 24 May, 2022 / 04:00 PM - 04:30 PM AEST
(02:00 AM - 02:30 AM EDT)
Gartner Closing Keynote: Leading in 2022 — Three CIO Habits to Stop, Start and Continue
Ed Gabrys, VP Analyst, Gartner
Mary Mesaglio, Managing Vice President, Gartner
This keynote will close out the conference and leave you with steps you can take in the coming year.
Monday, 23 May, 2022 / 12:00 PM - 12:30 PM AEST
(Sunday, 22 May, 2022 / 10:00 PM - 10:30 PM EDT)
Five Steps to Selecting Innovation Initiatives that Align with Customer Needs
Michelle Bazargan, Sr Director, Advisory, Gartner
More and more CEOs are concerned about innovation that is business, market and customer aligned and provides a return on investment, and they expect CIOs to identify and execute high-impact digital initiatives to address their concern. This session provides overview of business model framework and five guided steps for CIOs to meet their CEOs’ expectation.
Monday, 23 May, 2022 / 02:00 PM - 02:30 PM AEST
(12:00 AM - 12:30 AM EDT)
New Disruptive and Innovative Digital Business Models
Hung LeHong, Distinguished VP Analyst, Gartner
How do advanced companies offer free shipping, no fees, or no commissions, permanently (not freemium) and still make profits? How can some start-ups guarantee business outcomes to large incumbents that have been trying to improve for decades? How do ecosystems generate revenue? Digital doesn't just bring technology advances, it also brings business model advances. Come explore these business innovations!
Monday, 23 May, 2022 / 02:00 PM - 03:45 PM AEST
(12:00 AM - 01:45 AM EDT)
Research Discussion: The Strategic CIO: Evangelist and Orchestrator of Democratized Digital Delivery
Neha Kumar, Sr Director, Advisory, Gartner
Neil Osmond, Distinguished VP, Advisory, Gartner
Many organizations are moving to more democratized digital delivery. In this model, CIOs are focused on engineering platforms to support the work of technologists in IT. They must also orchestrate delivery in new ways that take business technologists and fusion teams into account. In this interactive research discussion, we'll use examples from progressive CIOs to help you structure the management of platforms.
Tuesday, 24 May, 2022 / 02:45 PM - 03:45 PM AEST
(12:45 AM - 01:45 AM EDT)
Workshop: Leverage a Product Operating Model to Boost Your Organization's Digital Dexterity — and Vice-Versa!
Andrea Cuadros, Sr Principal, Advisory, Gartner
Greg Li, VP, Advisory, Gartner
Most organisations are either testing the Product Operating Model or refining/scaling it. Its benefits are well documented. What is less apparent is how this new "management construct" can generate higher levels of Digital Dexterity — a prized, rare, commodity that greatly accelerates digital success. As Digital Dexterity rises, so do the components, conducive to Product Model success.
Monday, 23 May, 2022 / 12:00 PM - 12:30 PM AEST
(Sunday, 22 May, 2022 / 10:00 PM - 10:30 PM EDT)
The Role of the CIO in the Enterprise Sustainability and ESG Programs
Simon Mingay, VP Analyst, Gartner
ESG and environmental sustainability are increasingly strategic initiatives for the enterprise. CIOs and the IT organization have an important role to play in helping the enterprise achieve its objectives. We will describe that role and what CIOs need to do to be effective.
Monday, 23 May, 2022 / 12:00 PM - 12:30 PM AEST
(Sunday, 22 May, 2022 / 10:00 PM - 10:30 PM EDT)
CEO Concerns 2022: Implications and Actions for CIOs
Kristin Moyer, Distinguished VP Analyst, Gartner
Mark Raskino, Distinguished VP Analyst, Gartner
Gartner's latest global CEO survey research will be revealed here first. Discover key shifts in chief executive officer thinking as they adapt their enterprises to the complexities of the postpandemic era. We'll paint a clear picture, together with specific, prescient actions CIOs can take to stay in lockstep with their business leaders.
Monday, 23 May, 2022 / 02:00 PM - 02:30 PM AEST
(12:00 AM - 12:30 AM EDT)
Driving Action on Emerging Risks: From Problem Precision to Solution Options
Zachary Ginsburg, Director, Research, Gartner
The COVID-19 era’s sudden and seismic risk impacts demonstrated companies’ need to better prepare for emerging risks before they hit. Backward and inwardly-focused, traditional risk management approaches leave companies ill-prepared to identify, assess, and communicate the potential effects of complex emerging risks, such as those relating to digital acceleration, operational disruptions and market volatility. This session will share Gartner’s latest Emerging Risks benchmarking and teach practical steps CIOs can take to help their organizations better identify, prioritize, and act on emerging risks today.
Monday, 23 May, 2022 / 02:00 PM - 02:30 PM AEST
(12:00 AM - 12:30 AM EDT)
What Businesses and Their Leaders Must Do Differently to Grow in an Uncertain World
Dave Aron, Distinguished VP Analyst, Gartner
Types and levels of uncertainty will be at an extreme level for at least the next five years. This session will help understand how CIOs and other CxOs have to behave differently to succeed.
Monday, 23 May, 2022 / 02:45 PM - 03:45 PM AEST
(12:45 AM - 01:45 AM EDT)
Workshop: The Art of the 1-Page Strategy
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
Brian Ferreira, VP, Team Manager, Gartner
Storytelling is a foundational tool when communicating strategy and demonstrating how digital technologies contribute to business results. In this session attendees will:
1. understand the difference between a strategy and a strategic plan
2. learn how each are used during an executive conversation
3. will create a strategy, strategic plan or an executive presentation
Tuesday, 24 May, 2022 / 12:00 PM - 12:30 PM AEST
(Monday, 23 May, 2022 / 10:00 PM - 10:30 PM EDT)
Becoming Composable to Master the Pace of Business Change
Yefim Natis, Distinguished VP Analyst, Gartner
Incorporating composability into digital business enables the enterprise or public agency to change and grow despite persistent uncertainty. Instead of avoiding the risk of change, executive leaders must reinvent their thinking to see change as a well-trusted tool for business resilience and growth.
Tuesday, 24 May, 2022 / 02:00 PM - 02:30 PM AEST
(12:00 AM - 12:30 AM EDT)
How CIOs Should Respond to Their Boards’ Increased Risk Appetite
Srinath Sampath, Sr Director Analyst, Gartner
Boards are increasing their risk appetite primarily in response to threats of digital disruption accelerated by the pandemic. In one out of 2 organizations, the chief technology executive is held accountable for all technology risks. CIOs need to recalibrate their IT organization’s risk management architecture to support their board’s digital ambitions.
Tuesday, 24 May, 2022 / 02:45 PM - 03:30 PM AEST
(12:45 AM - 01:30 AM EDT)
Roundtable: Lessons Learned in Creating IT Metrics That Matter to Executive Leadership
Nina Du Thaler, Sr Executive Partner, Gartner
Leon Bombotas, Leadership Partner, Gartner
Do your IT metrics communicate how IT is enabling critical business/mission outcome success? Come ready to: 1) discuss challenges, hurdles and barriers to creating IT metrics which matter to executive leadership; 2) share lessons learned which others will benefit from; and 3) identify best practices which you can readily apply in your organization.
Monday, 23 May, 2022 / 12:00 PM - 12:30 PM AEST
(Sunday, 22 May, 2022 / 10:00 PM - 10:30 PM EDT)
How to Prevail in the Competition for Talent Amid Future of Work Reinvention
Graham Waller, Distinguished VP Analyst, Gartner
CIOs know they must implement a hybrid work model, but a bad design will worsen key outcomes, including attrition of IT workers. A human-centric design balancing individual, team and business needs will enable IT organizations to compete for scarce talent and drive performance.
Monday, 23 May, 2022 / 02:00 PM - 02:30 PM AEST
(12:00 AM - 12:30 AM EDT)
Fusion Teams: The New IT/Business Interface for an Era of Democratized Digital Delivery
Jaime Capella, Distinguished VP, Research, Gartner
Businesses take on an active role in stewarding digital initiatives enterprises and experimenting with fusion teams that build and manage digital capabilities. This session provides a fact-based overview of the main types of fusion teams and the most effective staffing practices, incentives and governance approaches for balancing team autonomy with enterprise outcomes. The session features examples of CIOs that are successfully guiding other corporate leaders to take responsibility for technology decisions and provide business product owners for fusion teams.
Tuesday, 24 May, 2022 / 02:00 PM - 02:30 PM AEST
(12:00 AM - 12:30 AM EDT)
Agile Learning: How CIOs Can Foster a Culture of Agile Learners
Jose Ramirez, Sr Principal Analyst, Gartner
Organizations are faced with a scarce supply of digital talent. Agile learning can help CIOs achieve better business outcomes by unlocking talent and skills within the enterprise. CIOs should foster a culture of agile learners to put learning into the flow of work and prepare the organization for future challenges and opportunities.
Tuesday, 24 May, 2022 / 02:00 PM - 02:30 PM AEST
(12:00 AM - 12:30 AM EDT)
Talent Beyond Your Teams — A Talent Ecosystem Approach
IT talent shortage has consistently been identified as the biggest inhibitor to digital business progress. Contrary to the traditional linear talent recruitment and management approach, CIOs should treat talent as flow assets (networks of capabilities evolving and exchanging value in the flow of work), orchestrate internal talent and leverage external talent through a marketplace/ecosystem approach.