Agenda

Gain more insights into CIO strategies, leadership skills growth and technology at Gartner CIO Leadership Forum 2023 in Tokyo, Japan.

Agenda / Track

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Agenda / Track

Tuesday, 11 July, 2023 / 10:00 AM - 11:30 AM JST

Creating Compelling Metrics to Win Approval for Your Key Initiatives

Masayuki Otomo, Executive Partner, Gartner

This workshop will help CIOs create and communicate metrics, KPIs and dashboards that will improve and influence decision-making toward your desired outcomes. Participants will be given a use case, and using what is learned in this workshop, craft convincing and persuasive metrics to win over leadership. This workshop is practical and actionable, with approaches you can start using the day you get back from the conference.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 11 July, 2023 / 10:10 AM - 10:40 AM JST

4 Steps to Marketing, Funding and Executing Innovation in Uncertain Economic Times

Tsuneo Fujiwara, VP Analyst, Gartner

Economic headwinds impacting enterprises make it easy for executive leaders to delay innovation. However, in the long run, those that had the courage to innovate have come out ahead. Leverage Gartner's enterprise value equation framework to market internally, obtain seed money, staff resources, and deliver innovation creatively in uncertain economic times.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 11 July, 2023 / 10:10 AM - 10:40 AM JST

Lessons Learned from CIOs Implementing “Products”

Yoshi Matsumoto, Distinguished VP, Advisory, Gartner

Many CIOs and IT leaders want to organize around “products,” or fit business and IT resources together into a new organizational model and operating structures defined as products (or value streams or capabilities). This session will use real world examples from CIOs who have been on this journey to share lessons learned and pitfalls on:

-Assessing operating model readiness

-Defining and piloting product teams

-Transforming IT resources and processes to run ‘products’ at broader scale

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 11 July, 2023 / 11:00 AM - 11:45 AM JST

Roundtable: Think About the Current Location and Future of Digital Twins

Naoki Nakada, Executive Partner, Gartner

Digital twins are one of the core concepts and mechanisms of digital and data strategies. Learn about the actual situation at member companies from this session. We will discuss and share our thoughts on the role and challenges that CIOs play in accelerating promotion in the future, such as consistency with management strategy, operational model transformation, organization and human resource development, and advanced technology application.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 11 July, 2023 / 03:20 PM - 03:50 PM JST

Digital Platforms for the Era of Fusion Teams: Real-World CIO Examples

Hiroshi Sakaki, Sr Director, Advisory, Gartner

CIOs must ensure that fusion teams and business technologists can seamlessly access the foundational capabilities required to build architecturally sound and secure solutions. Join this session to understand how leading CIOs at Chevron, NIKE and others have modernized digital foundations to support the work of technologists within and outside of IT.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 11 July, 2023 / 04:10 PM - 04:40 PM JST

Case Studies in Agile Talent Management to Develop and Retain Business Technologists

Alfred Sim, Director, Advisory, Gartner

Despite their critical value to digital strategies, business technologists continue to suffer from low levels of engagement and recognition. Progressive CIOs and CHROs are instilling greater role fluidity and flexibility in assignments for all technologists, within IT and beyond. This session features practical examples of how to leverage digital badges, internal gig marketplaces and other innovative tactics to recognize, motivate and develop staff with critical digital skills.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 12 July, 2023 / 10:00 AM - 11:30 AM JST

Creating Compelling Metrics to Win Approval for Your Key Initiatives (Repeat)

Masayuki Otomo, Executive Partner, Gartner

This workshop will help CIOs create and communicate metrics, KPIs and dashboards that will improve and influence decision-making toward your desired outcomes. Participants will be given a use case, and using what is learned in this workshop, craft convincing and persuasive metrics to win over leadership. This workshop is practical and actionable, with approaches you can start using the day you get back from the conference.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 12 July, 2023 / 10:10 AM - 10:40 AM JST

Top Predictions for the Cloud Market in 2023 and Beyond

Wataru Katsurashima, VP Analyst, Gartner

IT markets are constantly shifting due to technology innovation, evolving buyer patterns and global economic disruptions. This session will highlight the key cloud market trends resulting from today's economic uncertainties and outline the market shifts product managers must anticipate to successfully compete in future cloud markets.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 12 July, 2023 / 11:00 AM - 11:30 AM JST

Gartner Futures Lab: Linking Data-Driven Decision Making Into Business Value

Mordecai ., Sr Director Analyst, Gartner

Remember the days of "decision support?" We've gone full circle. A major theme moving forward is how to become a data-driven company and make data-driven decisions. But much more concrete than before. Why will decision making become the next competitive differentiator? How can we link data-driven decisions to business value? How can we manage more interconnected decision making? What are the limitations of being data driven?

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 12 July, 2023 / 11:00 AM - 11:45 AM JST

Roundtable: Think About the Current Location and Future of Digital Twins (Repeat)

Naoki Nakada, Executive Partner, Gartner

Digital twins are one of the core concepts and mechanisms of digital and data strategies.
Learn about the actual situation at member companies, such as what kind of digital twin utilization cases are in place now, what we have learned through achievements and initiatives, and the problems that do not progress as expected.
Then, we will discuss and share our thoughts on the role and challenges that CIOs play in accelerating promotion in the future, such as consistency with management strategy, operational model transformation, organization and human resource development, and advanced technology application.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 12 July, 2023 / 01:25 PM - 04:25 PM JST

Research Discussion: Built for Speed -- The Corporate Center as Accelerator of Fusion Teams

Yoshi Matsumoto, Distinguished VP, Advisory, Gartner

Enterprises that succeed in scaling fusion teams deliver new digital capabilities faster while simultaneously achieving greater efficiency. But they also approach Agile as a wide-ranging new way of working, rather than just a software engineering methodology. This highly-interactive, discussion-based session will show how CIOs have helped their C-Suite peers pivot the culture of corporate functions (IT, HR, Finance, Procurement, Legal, etc.) toward agile ways of working, in support of fusion teams.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 12 July, 2023 / 02:15 PM - 02:45 PM JST

Beyond Profit — Learn What Leading Innovators Are Doing Differently

Tsuneo Fujiwara, VP Analyst, Gartner

Innovation has moved beyond the experimental exploration of new revenue or efficiency opportunities and is now seen as a core capability used for strategic risk mitigation, external sustainability goals, corporate brand and reputation, and other goals with less obvious direct monetary value. This mandates new funding criteria, new governance approaches and new mindsets. Learn what leading innovators are doing differently.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 12 July, 2023 / 03:00 PM - 03:30 PM JST

Best Practices for Investment Process and Budgeing in Project and Product

Hiroyuki Katayama, Sr Director Analyst, Gartner

While the mainstream investment process in most enterprises is based on projects that estimate their values and costs in advance and proceed as planned, increasing investment way is based on products that utilize agile development due to changing business environments. This session provides cases and best practices to CIOs in enterprises executing them both.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 12 July, 2023 / 03:00 PM - 03:30 PM JST

Adaptive Governance Principles for the Era of Business Technologists

Alfred Sim, Director, Advisory, Gartner

Using an empirical, quantitative analysis of more than 1,200 teams, we have distilled a set of actionable, adaptive governance principles that must inform the governance styles for fusion teams that blend IT and business technologists.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 11 July, 2023 / 11:00 AM - 11:30 AM JST

How CIOs Can Power Up Their Allyship

Mordecai ., Sr Director Analyst, Gartner

CIOs have an outsized opportunity to contribute to improved DEI (diversity, equity, and inclusion) by acting as an ally to people in marginalized or underrepresented groups. However, many opportunities are missed because they are unsure exactly what to do, or are afraid their actions might make things worse. In this session, CIOs will learn the top behaviors and actions they can take to become super allies.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 11 July, 2023 / 02:30 PM - 03:00 PM JST

Security Resilience: How to Rebuild CSIRT and Incident Response Operation

Kaoru Yano, Sr Director Analyst, Gartner

Many companies have limited capability in incident response. CIO is now focusing on ”resilience” in IT and security, and risk remediation and business recovery are urgently needed. In this session, we will cover how to build a new incident response team with CSIRT/PSIRT/FSIRT structure to respond to current and future security risks.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 11 July, 2023 / 02:30 PM - 03:00 PM JST

CEO Concerns 2023 — Implications and Actions for CIOs

Kristin Moyer, Distinguished VP Analyst, Gartner

Business conditions are volatile and uncertain. Our fresh global CEO survey sheds light on how business leaders are rethinking their strategies. We will explain how new directions they take in 2023 will impact the technology-related agenda.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 11 July, 2023 / 03:10 PM - 03:55 PM JST

Roundtable: Raising Team Motivation

Iwane Kato, Executive Partner, Gartner

While the expectations of technology and the team's roles are expanding, resources are becoming strained both internally and externally. In this context, team motivation is becoming a challenge. New tasks require an organizational response from IT leaders to improve team productivity and streamline current tasks. In this roundtable, we would like to exchange views on measures to maintain and improve friendly motivation.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 11 July, 2023 / 04:10 PM - 04:40 PM JST

OKRs, KPIs and ODMs: How CIOs Can Use Them for Maximum Impact

Hiroyuki Katayama, Sr Director Analyst, Gartner

Objectives and key results are sometimes confused with key performance indicators and outcome-driven metrics. In this session, CIOs will learn when and how to use them separately or together for maximum impact on IT and business goals. We'll share practical examples of how CIOs can use these methods to track strategy execution, measure performance and demonstrate business value.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 11 July, 2023 / 04:10 PM - 04:55 PM JST

Ask the Expert: What Should CIOs Do for Security Resilience and Quick Incident Response?

Kaoru Yano, Sr Director Analyst, Gartner

CIOs should have strong leadership for quick incident responses to security threats. In this session, analysts will answer questions from participants and explore the priorities and new approaches for more powerful security resilience.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 12 July, 2023 / 02:15 PM - 02:45 PM JST

Gartner’s Growth Survey Reveals 3 Potent Catalysts

Kristin Moyer, Distinguished VP Analyst, Gartner

This session will be the first showing of the results of Gartner's growth survey, based on responses from approximately 200 CxOs globally, about how they are planning to grow. Moreover, the role of IT/digital in that growth.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 12 July, 2023 / 02:30 PM - 03:15 PM JST

Roundtable: Raising Team Motivation (Repeat)

Iwane Kato, Executive Partner, Gartner

While the expectations of technology and the team's roles are expanding, resources are becoming strained both internally and externally. In this context, team motivation is becoming a challenge. New tasks require an organisational response from IT leaders to improve team productivity and streamline current tasks. In this round table, we would like to exchange views on measures to maintain and improve friendly motivation.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 11 July, 2023 / 09:00 AM - 09:45 AM JST

Gartner Keynote: Amplify Your Impact

Kristin Moyer, Distinguished VP Analyst, Gartner

Gabriela Vogel, Sr Director Analyst, Gartner

Graham Waller, Distinguished VP Analyst, Gartner

CIOs face challenges as executives and as the heads of IT. Join us for the Gartner Opening Keynote in which we'll focus on helping CIOs produce material returns and drive value throughout their organization.

Tuesday, 11 July, 2023 / 10:00 AM - 11:30 AM JST

How Do We Optimize Our IT Costs to Survive Under Uncertain Periods

Yoshihito Sano, Executive Partner, Gartner

The demand for business optimization and transformation using digital technology is increasing. On the other hand, in the midst of an uncertain era, we are facing the triple difficulty of soaring prices due to high inflation, a decline in production and sales due to a global shortage of goods and the scarcity and high cost of human resources we want. Under these circumstances, let's share our wisdom based on specific examples and think about how we can strategically optimize IT costs.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 11 July, 2023 / 03:10 PM - 04:40 PM JST

Workshop: Digital Investments That Bring Value to Your Employees

Junichi Masukawa, Sr Executive Partner, Gartner

Digital investments that focus on customer and business value are easy to justify, but digital investments that bring value to employees are the ones that make sense to execute strategically. There is a growing need to strategically address the employee value proposition. The hybrid work brought about by COVID-19 has proven that digital can bring great value to employees. Let‘s think about the next move to secure valuable human resources.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 11 July, 2023 / 03:20 PM - 03:50 PM JST

Opportunities and Threats for CIOs in Evolving Leadership Dynamics

Gabriela Vogel, Sr Director Analyst, Gartner

Executive leaders' duties have become increasingly interconnected, communal and overlapping, making problem-solving more difficult and increasing time spent in ELT positions rather than functional leadership roles. Executive leaders need a distinct set of skills and abilities to prosper as ELT members of a digital organization, and new executives might need to be hired. In this session, we will look at the skills and abilities required to succeed as an ELT member of the new digital organization.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 11 July, 2023 / 04:10 PM - 04:55 PM JST

Practice of Citizen Development, Fusion Teams

Shinichi Kondo, Executive Partner, Gartner

In companies, there is an urgent need for digital initiatives in business, and with the shortage of IT human resources, it is even more necessary to promote citizen development and fusion teams to work on it.
Fostering awareness, cultivating civil development human resources and business technologists, forming teams and defining the roles of members from business divisions, etc.
Let's discuss how to tackle these challenges together.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 12 July, 2023 / 10:00 AM - 11:30 AM JST

How Do We Optimize Our IT Costs to Survive Under Uncertain Periods (Repeat)

Yoshihito Sano, Executive Partner, Gartner

The demand for business optimization and transformation using digital technology is increasing. On the other hand, in the midst of an uncertain era, we are facing the triple difficulty of soaring prices due to high inflation, a decline in production and sales due to a global shortage of goods and the scarcity and high cost of human resources we want. Under these circumstances, let's share our wisdom based on specific examples and think about how we can strategically optimize IT costs.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 12 July, 2023 / 11:00 AM - 11:30 AM JST

New Mindset for Leaders Who Want to Succeed in Driving AI at Scale

Tadaaki Mataga, Distinguished VP Analyst, Gartner

Companies and organizations that want to succeed with AI need a new mindset, not an existing one. It represents a new principle for scalable AI deployment within the enterprise. In this session, we will organize points regarding these mindsets and discuss necessary actions.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 12 July, 2023 / 02:55 PM - 04:25 PM JST

Workshop: Digital Investments That Bring Value to Your Employees (Repeat)

Junichi Masukawa, Sr Executive Partner, Gartner

Digital investments that focus on customer and business value are easy to justify, but digital investments that bring value to employees are the ones that make sense to execute strategically. There is a growing need to strategically address the employee value proposition. The hybrid work brought about by COVID-19 has proven that digital can bring great value to employees. Let‘s think about the next move to secure valuable human resources.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 12 July, 2023 / 03:40 PM - 04:25 PM JST

Roundtable: Practice of Citizen Development, Fusion Teams (Repeat Session)

Shinichi Kondo, Executive Partner, Gartner

In companies, there is an urgent need for digital initiatives in business and with the shortage of IT human resources, it is even more necessary to promote citizen development and fusion teams to work on it. Fostering awareness, cultivating civil development human resources and business technologists, defining the roles of members from business divisions, changing management methods, cooperation with business and HR divisions and more. Let's discuss on how to tackle these challenges together.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 12 July, 2023 / 03:45 PM - 04:15 PM JST

How Can Sustainability Impact Business Resilience?

Kentaro Shikanai, Sr Director Analyst, Gartner

Disruption in the global economy is impacting business resilience, which requires an organization to assess the business vulnerability of energy efficiency and sustainability. This presentation will offer CIOs options to apply their communication and analytics tools to address energy resilience while mitigating disruptions in the supply chain, markets and their internal and external ecosystems.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 12 July, 2023 / 03:45 PM - 04:15 PM JST

How to Deal With Difficult Workplace Personalities

Gabriela Vogel, Sr Director Analyst, Gartner

At work, difficult people exist; they may make everything about themselves, obsess over details and assume you are out to get them. As senior executives' duties become more interrelated, communal and overlapped, they must develop effective strategies for coping with these individuals and the stress they may bring to the firm. In this session, we'll look at how to spot a difficult personality and what to do about it to prevent a disruptive confrontation.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 12 July, 2023 / 03:40 PM - 04:25 PM JST

Ask The Expert: Top Predictions for the Cloud Market in 2023 and Beyond

Wataru Katsurashima, VP Analyst, Gartner

In this session, the Gartner expert will answer questions from participants about how CIOs should update their vision and strategy for the cloud, based on the content of "Top Trends Shaping the Future of the Cloud" and comparisons with Western countries.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 11 July, 2023 / 10:00 AM - 10:45 AM JST

Roundtable: Development and Recruitment of Human Resources Useful for Digital Business

Morihiro Kushida, Executive Partner, Gartner

Employment forms and retraining of existing human resources are becoming more important in line with the changing times.
What is your company doing?
Do you have any problems with promotion?
In this roundtable, we will think about it together with the participants.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 11 July, 2023 / 03:10 PM - 04:40 PM JST

Leadership Exchange: Which Hybrid Work Models Retain Staff and Power Their Performance?

Graham Waller, Distinguished VP Analyst, Gartner

Takeshi Kitajima, Executive Partner, Gartner

Toru Asada, VP Service Delivery, Gartner

Yoshifumi Ozawa, Sr Executive Partner, Gartner

Takenori Namai, VP, Team Manager, Gartner

Yoshihito Sano, Executive Partner, Gartner

This highly interactive, discussion-based session will bring CIOs together to explore which future of work model attributes drive desired talent outcomes. This means finding the optimum balance of remote versus office working, autonomy versus control, and flexibility versus standardization in today’s competitive tech talent marketplace. Join your peers for this unique opportunity to share experiences, identify best practices and discover trends.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 12 July, 2023 / 10:00 AM - 10:45 AM JST

Roundtable: Development and Recruitment of Human Resources Useful for Digital Business (Repeat)

Morihiro Kushida, Executive Partner, Gartner

Employment forms and retraining of existing human resources are becoming more important in line with the changing times.
What is your company doing?
Do you have any problems with promotion?
In this round table, we will think about it together with the participants.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 11 July, 2023 / 11:00 AM - 11:30 AM JST

What Should CIOs Do About the Management and Use of Data, a Critical Corporate Asset?

Tatsuya Ichishi, Sr Director Analyst, Gartner

While Japanese companies are aware of the need to be data-driven, proper management is essential for the right and effective way to use data. CIOs, as leaders in information technology, will explain how they should address this issue, including the need for CDAOs, and comparisons with Europe and the U.S., which are considered to be ahead of the pack.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 12 July, 2023 / 10:10 AM - 10:40 AM JST

Power Employee Performance and Productivity With Human-Centric Work

Graham Waller, Distinguished VP Analyst, Gartner

The pandemic experience and dynamic talent market has reset work norms, while often distracting leaders from the fundamentals of productivity. This session will provide CIOs clarity of the human-centric work practices that make IT employees more productive and high-performing.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 12 July, 2023 / 04:35 PM - 05:20 PM JST

Keynote: Japan CIOs Must Act Now and Leverage Digital to Succeed

Tsuneo Fujiwara, VP Analyst, Gartner

Shinji Hasejima, GVP, Gartner

According to the World Economic Forum's Global Gender Gap Report 2022, Japan's gender gap index ranks at 116 out of 146 countries, the lowest among the G7 countries by a wide margin. Japan's GDP is the third in the world, overtaken by China and expected to be overtaken by India within a few years. Its GDP per capita and happiness ranking are even lower at twenty-seventh and forty-seventh position, respectively. Japanese CIOs have a clear mission to leverage digital technology and aim for a one-shot reversal in this highly uncertain business environment.