Agenda / Day

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Agenda / Day

Wednesday, 06 July, 2022 / 10:00 AM - 10:45 AM JST

(Tuesday, 05 July, 2022 / 09:00 PM - 09:45 PM EDT)

Gartner Opening Keynote: Activate The Human-Centric Autonomous Future

Mark Raskino, Distinguished VP Analyst, Gartner

Graham Waller, Distinguished VP Analyst, Gartner

Tsuneo Fujiwara, VP Analyst, Gartner

The only way to solve today’s talent crises, labor shortages and employee burnout is with work design that empowers human adaptability. Intelligent technology must also be unleashed to automate ethically. The future requires workforce autonomy and autonomous systems melded to drive sustainable growth.

Wednesday, 06 July, 2022 / 11:00 AM - 11:30 AM JST

(Tuesday, 05 July, 2022 / 10:00 PM - 10:30 PM EDT)

Achieve Overall Optimization of System Assets Using TIME for Digital Initiatives

Hiroyuki Katayama, Sr Director Analyst, Gartner

More CIOs are focusing on digital while realizing many system assets with small value and cost consuming. Provide CIOs with practical uses of TIME framework based on cases to optimize vast assets and IT costs which keep increasing across their enterprises, while to allocate more funds to digital.

Wednesday, 06 July, 2022 / 11:00 AM - 11:30 AM JST

(Tuesday, 05 July, 2022 / 10:00 PM - 10:30 PM EDT)

CEO Concerns 2022: Implications and Actions for CIOs

Mark Raskino, Distinguished VP Analyst, Gartner

Kristin Moyer, Distinguished VP Analyst, Gartner

Gartner's latest global CEO survey research will be revealed here first. Discover key shifts in chief executive officer thinking as they adapt their enterprises to the complexities of the postpandemic era. We'll paint a clear picture, together with specific, prescient actions CIOs can take to stay in lockstep with their business leaders.

Wednesday, 06 July, 2022 / 11:00 AM - 12:00 PM JST

(Tuesday, 05 July, 2022 / 10:00 PM - 11:00 PM EDT)

Workshop: Build the CIO Dashboard

Noriitsu Takizawa, Executive Partner, Gartner

CIOs need to achieve organizational goals while increasing employee engagement under hybrid working. This session will focus on the key points of CIO dashboard development and operation by using the case studies.
Specifically, the following themes will be discussed:
Clarification of employee annual goals & results, visualization of work and comparison between forecast and actual, engagement methods, profiling, shift to In-house production and talent marketplace readiness. I hope today's workshop will be of help to you in building your CIO dashboard.

Wednesday, 06 July, 2022 / 11:00 AM - 12:00 PM JST

(Tuesday, 05 July, 2022 / 10:00 PM - 11:00 PM EDT)

Workshop: Plan Your Product Management Role Migration in Agile Development

Junichi Masukawa, Sr Executive Partner, Gartner

Today's business requires agile and continuous improvement of business capabilities. As CIOs look to scale a product management approach, it’s important to determine what new roles are needed and how you will staff them. This includes leadership roles as well as more technical roles for your product teams. Join this workshop to plan how existing roles may migrate to new roles needed in your reborn organization.

Wednesday, 06 July, 2022 / 11:00 AM - 12:00 PM JST

(Tuesday, 05 July, 2022 / 10:00 PM - 11:00 PM EDT)

Workshop: Plan How to Realize Your Digitalization

Yoshihito Sano, Executive Partner, Gartner

In the digital business journey, the digitalization measures are implemented toward the realization of business strategies by effective use of the framework. First of all, draw a story of digitalization and start from making headlines. Next, by looking at the situation facing your company and its industry, decide targeting ratio of how much "Business Optimization" and "Business Transformation". After that, formulate roadmap and explore important point to implement the digitalization effectively.

Wednesday, 06 July, 2022 / 11:45 AM - 12:15 PM JST

(Tuesday, 05 July, 2022 / 10:45 PM - 11:15 PM EDT)

CIOs Must Make IT Successful While Making the Best Use of Data

Tatsuya Ichishi, Sr Director Analyst, Gartner

CIOs continue to be highly interested in AI, and its close relationship to data and analytics is now a high investment priority for companies and in high demand as a human resource. On the other hand, many CIOs lament that they are not getting the desired results from their investments and that there continues to be a shortage of human resources. In this session, we will discuss the elements that are essential to link data and analytics investments to IT results, as well as strategies and concrete means to increase the maturity of each.

Wednesday, 06 July, 2022 / 11:45 AM - 12:15 PM JST

(Tuesday, 05 July, 2022 / 10:45 PM - 11:15 PM EDT)

The Role of the CIO in the Enterprise Sustainability and ESG Programs

Simon Mingay, VP Analyst, Gartner

ESG and environmental sustainability are increasingly strategic initiatives for the enterprise. CIOs and the IT organization have an important role to play in helping the enterprise achieve its objectives. We will describe that role and what CIOs need to do to be effective.

Wednesday, 06 July, 2022 / 01:00 PM - 01:30 PM JST

(12:00 AM - 12:30 AM EDT)

Executive Insights: The Challenges and Keys to Success of Agile Development in Organizations

Taku Takizawa, Executive Officer/General Manager, Digital Banking Division, Seven Bank, Ltd.,

Last year, Seven Bank defined its purpose as “going beyond satisfying customers’ needs to continue creating the future of everyday life,” and aims to quickly deliver new, out-of-the-box services to customers. To achieve this, they have become one of the first companies to bring system development in-house, enabling agile development. They started small at first, but has since expanded the effort, launching their mobile app developed in-house using agile methodology. This session will present Seven Bank's view on the challenges and keys to success of in-house agile development, and highlight their achievements.

Wednesday, 06 July, 2022 / 01:00 PM - 01:45 PM JST

(12:00 AM - 12:45 AM EDT)

Ask the Expert: Achieve Overall Optimization of System Assets using TIME for Digital Initiatives

Hiroyuki Katayama, Sr Director Analyst, Gartner

TIME framework is very effective to find candidates for elimination or migration of system assets across enterprises through identifying those with low values and high risks. In this interactive session participants discuss with the analyst to utilize TIME framework practically.

Wednesday, 06 July, 2022 / 01:00 PM - 01:45 PM JST

(12:00 AM - 12:45 AM EDT)

Ask the Expert: CIOs Must Lead IT to Success While Making the Best Use of Data

Tatsuya Ichishi, Sr Director Analyst, Gartner

CIOs continue to be highly interested in AI, and its close relationship to data and analytics is now a high investment priority for companies and in high demand as a human resource. On the other hand, many CIOs lament that they are not getting the desired return on their investments and that there is a continuing shortage of talent. In this interactive session, analysts and participants will discuss the elements essential to translating data and analytics investments into IT results, as well as strategies and concrete steps to increase the maturity of each.

Wednesday, 06 July, 2022 / 02:00 PM - 02:30 PM JST

(01:00 AM - 01:30 AM EDT)

New Disruptive and Innovative Business Models

Hung LeHong, Distinguished VP Analyst, Gartner

How do advanced companies offer free shipping, no fees, or no commissions, permanently (not freemium) and still make profits? How can some start-ups guarantee business outcomes that large incumbents that have been trying to improve for decades? How do ecosystems generate revenue? Digital doesn't just bring technology advances, it can significantly improve the customer value proposition. Come explore these business innovations!

Wednesday, 06 July, 2022 / 02:00 PM - 02:30 PM JST

(01:00 AM - 01:30 AM EDT)

What Businesses and Their Leaders Must Do Differently to Grow in an Uncertain World

Dave Aron, Distinguished VP Analyst, Gartner

Types and levels of uncertainty will be at an extreme level for at least the next five years. This session will help understand how CIOs and other CxOs have to behave differently to succeed.

Wednesday, 06 July, 2022 / 02:00 PM - 03:30 PM JST

(01:00 AM - 02:30 AM EDT)

Roundtable: Strategic Transformation of the Role and Positioning of IT Subsidiaries and Group Functional Company

Takeshi Kitajima, Executive Partner, Gartner

Yasuo Ueki, Executive Partner, Gartner

Kazunori Kumakura, Executive Partner, Gartner

Yoshifumi Ozawa, Executive Partner, Gartner

IT departments are increasingly engaged in digital innovation in addition to their traditional operations. The managements of IT subsidiaries and functional companies also face various challenges regarding the future of their companies. Facilitated by the executive partner, the participants will be divided into small groups to exchange opinions and discussions.

Wednesday, 06 July, 2022 / 02:00 PM - 03:30 PM JST

(01:00 AM - 02:30 AM EDT)

Roundtable: The Multifaceted Role of CIO in Digital Business Acceleration

Shinichi Kondo, Executive Partner, Gartner

Masayuki Otomo, Executive Partner, Gartner

Junichi Masukawa, Sr Executive Partner, Gartner

Iwane Kato, Executive Partner, Gartner

Members of the Executive Program will discuss the CIO's role in driving digital business and become aware of the CIO's contribution at each stage, including developing digital business goals and strategies, fostering digital dexterity, holding management and employees accountable activity, and building and operating a digital infrastructure.

Wednesday, 06 July, 2022 / 02:00 PM - 03:30 PM JST

(01:00 AM - 02:30 AM EDT)

Roundtable: EVP of IT division

Morihiro Kushida, Executive Partner, Gartner

Takenori Namai, VP, Team Manager, Gartner

Yoshihito Sano, Executive Partner, Gartner

Naoki Nakada, Executive Partner, Gartner

The members of the executive program will discuss and gain awareness of how IT department employees can motivate themselves to carry out their duties enthusiastically and how to effectively hire suitable employees.

Wednesday, 06 July, 2022 / 02:45 PM - 03:15 PM JST

(01:45 AM - 02:15 AM EDT)

Five Steps to Selecting Innovation Initiatives That Align With Customer Needs

Michelle Bazargan, Sr Director, Advisory, Gartner

More and more CEOs are concerned about innovation that is business, market and customer aligned and provides a return on investment, and they expect CIOs to identify and execute high-impact digital initiatives to address their concern. This session provides overview of business model framework and five guided steps for CIOs to meet their CEOs’ expectation.

Wednesday, 06 July, 2022 / 02:45 PM - 03:15 PM JST

(01:45 AM - 02:15 AM EDT)

Where Is the CIO Role Going? The Opportunities and Responsibilities Ahead for Digital CIOs

Irving Tyler, Distinguished VP Analyst, Gartner

Are you curious and maybe even anxious, about where your role and responsibilities are going? Do you know what opportunities lie ahead? Role and responsibilities of the CIO continue to evolve. Gartner has identified important archetypes for the CIO role all CIOs should understand. These archetypes demonstrate CIOs have tremendous opportunity to reach beyond their role in IT delivery to impact the design and execution of their enterprise. CIOs can learn from leading CIOs to pursue these opportunities and shape their role as technology executives.

Thursday, 07 July, 2022 / 10:00 AM - 10:45 AM JST

(Wednesday, 06 July, 2022 / 09:00 PM - 09:45 PM EDT)

Guest Keynote: Global One IT Team, accelerating Ricoh Digital Transformation and my next steps

Kazunori Kobayashi, General Manager, Advanced Technology R&D Division, Ricoh Company, Ltd.,

Ricoh is accelerating its transformation from being an Office Automation equipment manufacturer to being a digital services company by transforming the business structure and maximizing corporate value. Creating digital processes at offices and workplaces will connect them and transform entire workflows to enhance customer productivity. Three topics below will be explained in this session.
1. What I have done as a head of IT with global team to support Ricoh Transformation.
2. What I have tackled with cloud platform development team and AI/ICT team to create Digital Technology Foundation.
3. What I will challenge as a head of R&D to realize Ricoh Cyber-Physical-Human Systems and my next steps.

Thursday, 07 July, 2022 / 11:00 AM - 11:30 AM JST

(Wednesday, 06 July, 2022 / 10:00 PM - 10:30 PM EDT)

Understanding Culture to Advance Data Utilization

Tsuneo Fujiwara, VP Analyst, Gartner

Sustainability and geopolitics are two key forces impacting multinational enterprises today. CEOs consider them business priorities. CIOs can help their enterprises with both initiatives, by assessing their culture and fostering a data-driven culture. This session will provide the recommended actions for CIOs to lead these initiatives.

Thursday, 07 July, 2022 / 11:00 AM - 11:30 AM JST

(Wednesday, 06 July, 2022 / 10:00 PM - 10:30 PM EDT)

What Digital Leaders Do Differently: Insights From Digital Execution Scorecard Data

Cesar Lozada, Director Analyst, Gartner

As digital leaders leverage technology platforms, and influence their enterprise digital operating models, patterns have emerged that show how these impact their strategic digital priorities. Insights from Gartner's Digital Execution Scorecard shows how digital leaders can execute on their digital and business capabilities when compared to enterprises that have foundational digital organizations.

Thursday, 07 July, 2022 / 11:00 AM - 12:00 PM JST

(Wednesday, 06 July, 2022 / 10:00 PM - 11:00 PM EDT)

Workshop: Build Fusion Teams to Boost Your Organization's Digital Dexterity

Masayuki Otomo, Executive Partner, Gartner

Several organizations are deploying Fusion Teams — cross-functional teams of business operations personnel and IT personnel — to increase the digital dexterity of their enterprise. Attend this workshop to dig into what Fusion Teams are, what potential barriers to Fusion Teams are, and how those barriers can be overcome.

Thursday, 07 July, 2022 / 11:00 AM - 12:00 PM JST

(Wednesday, 06 July, 2022 / 10:00 PM - 11:00 PM EDT)

Workshop: Fostering Human Resources to Promote Digital Transformation

Iwane Kato, Executive Partner, Gartner

Digital business model transformation is accelerating, and CIOs need to foster IT personnel to meet new sources of demand in terms of communication channels and changing consumer behavior. This workshop focuses on the most important capabilities to promote digital transformation, identify diverse learning experiences to develop and maintain "human resources" with the capability to utilize digital, and experiential learning. Through this workshop, you can formulate and promote digital strategies.

Thursday, 07 July, 2022 / 11:45 AM - 12:15 PM JST

(Wednesday, 06 July, 2022 / 10:45 PM - 11:15 PM EDT)

Creating a Vision That Inspires Everyone

Yuko Adachi, Distinguished VP Analyst, Gartner

A compelling vision is one of the most critical elements for successful digital transformation journey. However, many CIOs are struggling to create one that resonates everyone, and end up promoting a common catchphrase that no one would remember. Attend this session and learn how to create an inspiring vision that connects and mobilize everyone.

Thursday, 07 July, 2022 / 11:45 AM - 12:15 PM JST

(Wednesday, 06 July, 2022 / 10:45 PM - 11:15 PM EDT)

Digital Ecosystems in Practice: How Leading CIOs Co-Create New Capabilities

Alicia Mullery, VP, Research, Gartner

Founding or joining a digital business ecosystem can be a more efficient way to drive digital business goals, but ecosystem success requires a transformation in traditional ways of managing external partners. Join this session to learn how to set up ecosystem relationships around outcomes, not SLAs, and how to empower customers and partners to co-create digital capabilities with you. This session will feature case studies from Land o Lakes, Datev, and other leading CIOs.

Thursday, 07 July, 2022 / 01:00 PM - 01:30 PM JST

(12:00 AM - 12:30 AM EDT)

Agile Learning: How CIOs Can Foster a Culture of Agile Learners

Jose Ramirez, Sr Principal Analyst, Gartner

Organizations are faced with a scarce supply of digital talent. Agile learning can help CIOs achieve better business outcomes by unlocking talent and skills within the enterprise. CIOs should foster a culture of agile learners to put learning into the flow of work and prepare the organization for future challenges and opportunities.

Thursday, 07 July, 2022 / 01:00 PM - 01:30 PM JST

(12:00 AM - 12:30 AM EDT)

Show Me the Money! How CIOs Can Justify Investments in Innovation

Peter Skyttegaard, Sr Director Analyst, Gartner

"How much should we spend on innovation? And how do we prove the return on investment?" These are the questions we often hear from CIOs. Innovation pursues new ideas. You can't prove the value of ideas that don't exist. To overcome this, you must understand the value and risk profile of different areas of innovation and then apply a range of qualitative and quantitative decision criteria to justify the investments made.

Thursday, 07 July, 2022 / 01:00 PM - 01:45 PM JST

(12:00 AM - 12:45 AM EDT)

Ask the Expert: Creating a Vision That Inspires Everyone

Yuko Adachi, Distinguished VP Analyst, Gartner

A compelling vision is one of the most critical elements for successful digital transformation journey. However, many CIOs are struggling to create one that resonates everyone, and end up promoting a common catchphrase that no one would remember. In this session, an expert will answer your questions about the key pitfalls and success factors of creating a powerful vision.

Thursday, 07 July, 2022 / 01:00 PM - 01:45 PM JST

(12:00 AM - 12:45 AM EDT)

Ask the Expert: How to Lead a Multicultural Workforce

Tsuneo Fujiwara, VP Analyst, Gartner

Hiring borderless employees is increasing, and scarcity of talent as well as remote working are facilitating this. Making the cross-cultural mix work requires Japanese CIOs to acknowledge culture differences across geographies. This session provides an opportunity for Japanese CIOs to ask questions to equip them to lead employees from especially other cultures.

Thursday, 07 July, 2022 / 01:00 PM - 02:45 PM JST

(12:00 AM - 01:45 AM EDT)

Research Discussion: The Strategic CIO – Evangelist and Orchestrator of Democratized Digital Delivery — JAPAN Version

Alfred Sim, Director, Advisory, Gartner

Yoshi Matsumoto, Distinguished VP, Advisory, Gartner

Toru Asada, VP Service Delivery, Gartner

This highly interactive session is designed to help CIOs prepare for a world in which more technology work is done outside of IT departments. It features real-world examples of progressive CIOs that work to boost the digital dexterity of senior enterprise leaders and build an inclusive and collaborative “One Team” culture for all technologists, within and beyond IT. We also showcase practical frameworks for adapting IT’s engagement approach to serve technologists outside of IT. Note: come ready to engage peers actively via chat, polls, exercises and live talk

Thursday, 07 July, 2022 / 02:00 PM - 02:30 PM JST

(01:00 AM - 01:30 AM EDT)

Fusion Teams: The New IT/Business Interface for an Era of Democratized Digital Delivery

Jaime Capella, Distinguished VP, Research, Gartner

To sustain agility, enterprises are turning to multidisciplinary fusion teams that build and run digital capabilities. This session offers a fact-based overview of the main types of fusion teams and the staffing practices, incentives and governance approaches that most effectively balance team autonomy with enterprise outcomes. It features examples of how leading CIOs help their IT departments embrace, orchestrate and curate the work of business-led fusion teams.

Thursday, 07 July, 2022 / 02:00 PM - 02:30 PM JST

(01:00 AM - 01:30 AM EDT)

How CIOs Should Respond to Their Boards’ Increased Risk Appetite

Srinath Sampath, Sr Director Analyst, Gartner

Boards are increasing their risk appetite primarily in response to threats of digital disruption accelerated by the pandemic. In one out of 2 organizations, the chief technology executive is held accountable for all technology risks. CIOs need to recalibrate their IT organization’s risk management architecture to support their board’s digital ambitions.

Thursday, 07 July, 2022 / 02:00 PM - 03:30 PM JST

(01:00 AM - 02:30 AM EDT)

Roundtable: EVP of IT Division (Repeat Session)

Morihiro Kushida, Executive Partner, Gartner

Takenori Namai, VP, Team Manager, Gartner

Yoshihito Sano, Executive Partner, Gartner

Naoki Nakada, Executive Partner, Gartner

The members of the executive program will discuss and gain awareness of how IT department employees can motivate themselves to carry out their duties enthusiastically and how to effectively hire suitable employees.

Thursday, 07 July, 2022 / 02:00 PM - 03:30 PM JST

(01:00 AM - 02:30 AM EDT)

Roundtable: Strategic Transformation of the Role and Positioning of IT Subsidiaries and Group Functional Company (Repeat Session)

Yasuo Ueki, Executive Partner, Gartner

Yoshifumi Ozawa, Executive Partner, Gartner

Kazunori Kumakura, Executive Partner, Gartner

Takeshi Kitajima, Executive Partner, Gartner

IT departments are increasingly engaged in digital innovation in addition to their traditional operations. The managements of IT subsidiaries and functional companies also face various challenges regarding the future of their companies. Facilitated by the executive partner, the participants will be divided into small groups to exchange opinions and discussions.

Thursday, 07 July, 2022 / 02:00 PM - 03:30 PM JST

(01:00 AM - 02:30 AM EDT)

Roundtable: The Multifaceted Role of CIO in Digital Business Acceleration (Repeat Session)

Junichi Masukawa, Sr Executive Partner, Gartner

Shinichi Kondo, Executive Partner, Gartner

Masayuki Otomo, Executive Partner, Gartner

Iwane Kato, Executive Partner, Gartner

Members of the executive program will discuss the CIO's role in driving digital business and become aware of the CIO's contribution at each stage, including developing digital business goals and strategies, fostering digital dexterity, holding management and employees accountable activity, and building and operating a digital infrastructure.

Thursday, 07 July, 2022 / 02:45 PM - 03:15 PM JST

(01:45 AM - 02:15 AM EDT)

Becoming Composable to Master the Pace of Business Change

Yefim Natis, Distinguished VP Analyst, Gartner

Incorporating composability into digital business enables the enterprise or public agency to change and grow despite persistent uncertainty. Instead of avoiding the risk of change, executive leaders must reinvent their thinking to see change as a well-trusted tool for business resilience and growth.

Thursday, 07 July, 2022 / 02:45 PM - 03:15 PM JST

(01:45 AM - 02:15 AM EDT)

Talent Beyond Your Teams — A Talent Ecosystem Approach

Gabriela Vogel, Sr Director Analyst, Gartner

IT talent shortage has consistently been identified as the biggest inhibitor to digital business progress. Contrary to the traditional linear talent recruitment and management approach, CIOs should treat talent as flow assets (networks of capabilities evolving and exchanging value in the flow of work), orchestrate internal talent and leverage external talent through a marketplace/ecosystem approach.

Thursday, 07 July, 2022 / 03:45 PM - 04:15 PM JST

(02:45 AM - 03:15 AM EDT)

Gartner Closing Keynote: Leading in 2022 — Three CIO Habits to Stop, Start and Continue

Mary Mesaglio, Managing Vice President, Gartner

Ed Gabrys, VP Analyst, Gartner

Over the last two years we’ve habituated certain behaviors, some of which serve us and some of which don’t. In this closing keynote, we will focus on how you as a CIO should lead in this particular moment. Specifically, we'll zoom out to see what we’ve normalized and shouldn’t have, what we’ve learned and should preserve, and – maybe most important of all – what to get excited about in 2022 (spoiler alert: there’s a lot).