Knowing the customer requires that organizations be both customer-centric and data-centric.
Privacy delivers personal data that enables the optimum level of
customer knowledge of what customers say and don’t say. Gain insight into customer data management, customer analytics, and privacy vs personalization strategy to help you stay relevant and maximize investments.
Join over 400 CX leaders in June for two days of inspiring presentations and peer networking. Struggling with a particular CX initiative? Every conference ticket includes a one-on-one with a Gartner expert where you can get unbiased advice to validate your thinking and guide your strategy.
See what's included in registration.