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    Early-bird price: $2,875

    Expires 17 April 2020
    Standard price: A$3,350 price exc. GST

    Public-sector price: A$2,675 price exc. GST*

    Eligibility for the public-sector price will be verified; proof of public-sector status will be required. Price cannot be applied retroactively. “Public sector” definition: National government, state or local government, public administration.

    *Conference prices are scheduled to increase January 1

    Complimentary registrations
    • 1 for every 3 paid registrations
    • 2 for every 5 paid registrations
    • 3 for every 7 paid registrations
    • 4 for every 10 paid registrations

    For more information, email GlobalConferences@gartner.com or contact your Gartner representative. 

    Network with 400+ attendees

    • Two Gartner expert one-on-ones
    • Roundtables
    • Hands-on workshops
    • Meetups
    • Agenda planning
    • Exhibit Showcase
    • Networking opportunities
    • Breakfasts, lunches and receptions
    • Exclusive benefits
    • Returning Attendee*
    • Senior Executive Circle
    * Requires online preregistration as space is limited and dependent on eligibility and availability. One-on-ones are subject to expert availability and are not intended for vendor briefings or product demonstrations. Register prior to April 1 to ensure your access to the booking portal. Registered attendees will sign up for the Gartner one-on-one and small group sessions via Gartner Conference Navigator beginning Wednesday 20 May 2020.
    As a returning attendee, you’re a vital part of what makes Gartner Conferences so valuable.

    A year is a long time in the world of customer experience, and the rules are changing at a rapid pace. You’ll need to think differently in a world where trust is now key and levels of scrutiny are high, creating new pressures on all organizations. And, with new technologies and AI innovation accelerating at pace, your organization cannot afford to be left behind.

    • Priority access for Gartner one-on-ones, workshops, roundtables, Meetups and other sessions that require preregistration through Conference Navigator
    • Alumni discount of $475
    Gartner conference tickets

    We accept one Gartner summit ticket for payment. If you are a client with questions about tickets, please contact your Gartner representative.  

    Attending a Gartner conference can help spur new ideas, fast-track project strategy and execution, and advance your professional skills. These materials will aid you in gaining approval to attend from your manager.

    New attendee justification letter

    Use this template to communicate the value of attending the conference and the ROI you can expect.


    2019 conference overview

    View the highlights and hot topics from last year's conference


    2019 conference brochure

    View the brochure to get more insight about the conference.


    2019 Agenda at a Glance

    View the full agenda and see what is being covered at the conference.


    See you in Sydney!


    Hilton Hotel in Sydney.

    Getting here

    Located right in the heart of the Sydney CBD on George Street, close to shopping, entertainment and corporate offices


    Term and conditions for Gartner policy

    View our terms and conditions here.