Speaker Bio

Hiroshi Miyano

Hiroshi Miyano

Chief Executive Officer, CRISP Co., Ltd.
Hiroshi Miyano was born in Chiba Prefecture in 1981. He moved to the U.S. at the age of 15 and started a restaurant business there when he was 18. After returning to Japan at the age of 22 and having worked at Tully's Coffee Japan for five years in the green tea cafe project, he launched a specialty restaurant chain, Frijoles Burritos & Tacos. He is currently on the mission to bring innovation to the existing restaurant industry through digital transformation by developing the operation of CRISP SALAD WORKS restaurants which specialize in custom salads.
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Wednesday, 14 September, 2022 / 10:15 AM - 11:00 AM JST
Guest Keynote: CRISP’s Commitment to Empower Restaurant Businesses with Digital Technology

Even before COVID-19 overshadowed the industry, CRISP has been harnessing digital technology to run the custom salad restaurants that support mobile ordering and cashless payment. This effort stems from their vision to enhance the attractiveness of the entire restaurant industry, including a better working experience for employees, as well as to improve customer experience. To achieve this goal, they have developed a solution that enables other restaurants to implement mobile ordering and other services more quickly and at lower cost to encourage the use of the accumulated data. This session highlights the importance of having a vision to inspire people and reviews the impact that true DX can have on society.

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