Gavin Tay is a Vice President in Gartner research and a member of the digital workplace team. Mr. Tay's research focuses on global digital workplace programs, the Future of Work and the New Work Nucleus (such as Microsoft Office 365 and G Suite). He advises clients on enterprise strategies to enable more effective ways of working, to increase workforce digital dexterity through engaging and intuitive work environments, and to exploit existing and emerging technologies for better business outcomes. With more than 24 years of industrial experience, he has been instrumental in optimizing complex migration projects, managing change and adoption, across numerous multinational organizations. He is also acquainted with the challenges faced by CIOs, business IT management and architect teams in the governance and integration of content services technologies. Globally, he is often sought after for his keen understanding of pragmatic strategies and best practices that solve real-business issues when successfully delivering such initiatives.