Speaker Bio

Gavin Tay

Gavin Tay

VP Analyst
Gavin Tay is a Vice President, Analyst & Gartner Fellow in Gartner research and a member of the Employee Experience Technology team. Mr. Tay's research focuses on global Digital Workplace strategies, the Future of Work, Hybrid Work and the New Work Hub (sometimes represented by Microsoft 365 and Google Workspace). He advises clients on enterprise strategies to enable more effective ways of working, to increase workforce digital dexterity through engaging and intuitive work environments, and to exploit existing and emerging technologies for better business outcomes. With more than 28 years of industrial experience, he has been instrumental in optimizing complex migration projects, managing change and adoption, across numerous multinational organizations. He is also acquainted with the challenges faced by CIOs, business IT management and architect teams in the governance and integration of content services technologies. Globally, he is often sought after for his keen understanding of pragmatic strategies and best practices that solve real-business issues when successfully delivering such initiatives.
Read More Read Less
Tuesday, 29 August, 2023 / 12:25 PM - 12:55 PM JST
20 Culture Hacks to Improve Hybrid Workplace Adoption and Efficiency

2020 hit the world with an opportunity to pivot the organizational culture in support of hybrid working today. Little changes can add up to big benefits. Use these hacks to nudge, guide and ultimately transform how your hybrid organization works. This rapid-fire session will reveal the top 20 culture hacks that drive adoption and efficiency.

Wednesday, 30 August, 2023 / 12:45 PM - 01:15 PM JST
Hybrid Work Is Fueling Digital Dysfunction

Leaders are exploiting digital technologies to create a robust new hybrid work model. Though digital transformation brings manifest benefits, it fuels “digital dysfunction” (DD), which undermines digital transformation’s beneficial outcomes, our productivity and health. The unforeseen and unexpected consequences have persistent and negatively deep effects, not just on individual employees, but on organizations. Digital workplace leaders can adopt a “layers and players” approach to identify disequilibrium and remedy organizational DD.

Wednesday, 30 August, 2023 / 04:30 PM - 05:00 PM JST
Closing Keynote: “Changing Work:” How to Change Today to Change Tomorrow

Digital workplace leaders have a critical role to play in transforming the organization to support the future of work. Organizations need to change the employee experience, maximizing the value that technology and people bring to succeed in a hybrid, flexible world of work. This session will conclude the two-day summit and provide a snapshot of the key initiatives that digital workplace leaders must address today to change tomorrow.

Join us to hear from Gartner experts and thought leaders.