The widespread impact of COVID-19 have dramatically increased the need to eliminate papers from processes in organizations. And further, it accelerates the demand for file services to make the business more efficient. On the other hand, the market has been in turmoil from the proliferation of products and services, so without the right direction and deal with them carefully and quickly, we could end up taking a big detour. This session will cover topics related to paperless and file services with the recommendations for IT leaders working on workstyle reform in Japan.