Stephen Emmott is a Research Analyst in Gartner's Employee Experience Technology team covering digital workplace, knowledge management, search/insight, digital adoption platforms, and natural language technologies. His research and guidance centers around the use of applications to support decision and intelligence in the context of the digital workplace, with a focus on search and insight. His coverage includes the markets for insight engines (enterprise search) and DAP (digital adoption platforms). He draws upon 25+ years experience working in both IT and corporate communications to offer practical guidance to clients seeking to develop their digital workplace in support of digital employee experience.