Chargeback, showback or ITFM, which, if any, are right for your environment? What do you really need? Attend this session to learn the basics of managing IT financials and what you need to know to make a better-informed needs assessment about chargeback, showback and ITFM.
I&O leaders must evolve strategies to provide an agile infrastructure for the business to enable global reach, solve business issues like latency, customer experience, and compliance, while providing the flexibility to enter new markets quickly, anywhere, anytime. They must embrace traditional compute, emerging trends in edge computing, IoT, AI/ML and the ever-changing cloud marketplace. I&O leaders themselves must also evolve the skills, processes and roles to support this brave new world.
Never has it been harder to predict what the future looks like for I&O organizations. Adopt a set of new I&O leadership strategies to prepare for the unexpected and thrive in tumultuous times.
IT infrastructure and operations groups have traditionally organized around technology or functional silos. Learn how enterprises are organizing to successfully cope with the much more dynamic requirements inherent with digital business and support for DevOps.
The drive to cloud-native seems inevitable yet organizations will have differing needs based on desired outcomes and goals. In this session, we'll explore how, when and where to pursue cloud computing based on exploring key drivers and trends in application architecture. Key issues include:
● What key trends are influencing modern architectures?
● Why and where is it being applied?
● How does infrastructure and operations fit?
IT infrastructure and operations leaders face the dual challenge of supporting existing environments while enabling new requirements, such as bimodal, digital business and platform initiatives. Learn how I&O skills gap analysis identifies the skills that are increasing and decreasing in demand and how to use the results to target talent acquisition, development and retention programs.
This presentation tells the current story of cloud security, providing an overview of the unique risks of the various forms of public cloud computing, so that the security professional can help the rest of their organization to fully understand and address cloud risks. The unique security challenges of IaaS and SaaS are discussed and viewers are provided with a summary of current - and near-term products and practices that can be used to monitor and control the use of public cloud computing.
CIOs must work with their infrastructure and operations (I&O) leaders to act quickly and decisively to create a strategy that’s agile, scalable and responsive to the needs of digital business. Automated, scalable and agile I&O technologies will need to replace a fragile, complex and static I&O environment. In this continuously disruptive environment, I&O leaders will have to keep pace with business objectives, by rethinking their approach toward people, process and technology. Come learn not just how to survive this environment, but how to thrive.
As the pace of technology innovation accelerates, infrastructure teams need to rebalance the skills portfolio. This presentation will feature our quantitative research on the five critical competencies for IT staff in contributing to digital business outcomes. We will include case studies from Nationwide and Intel, and how they help employees to develop emerging skills and versatile career paths.
Automation enables Infrastructure and Operations teams to reduce costs, build scalable infrastructure and achieve operational efficiency. I&O teams must leverage automation to drive business agility. This session covers the trends, technologies, tools and best practices needed to leverage and scale automation within your organization.
The new reality for IT is a multicloud world, with applications and data hosted in an interconnected mesh of public cloud services, private clouds and data centers. This session guides enterprise and cloud architects on the key changes they must embrace to cope with this environment.
Throughout this closing keynote Gartner analysts will provide their top recommendations for attendees, based on their interactions with attendees during the event.
Digital business initiatives bring with them a customer-centric mindset, which brings with it a new set of challenges and opportunities for IT operations. A further challenge is due to rapidly evolving application and IT architectures, and the potential benefits of AI. All these changes give rise to some key issues:
● What is the current state of IT operations?
● What is the future state of IT operations?
● What best practices and technologies will help you migrate to the future state?
This session looks at the prominent applications of AI, machine learning and advanced analytics within IT operations. The goal of the session is to help understand the benefits and challenges of deploying technologies like anomaly detection, predictive analysis, and root cause analysis. In particular, this session will show where building solutions becomes too complex and how vendors are innovating to solve analytic constraints.
Good information security hygiene is a must, but many organizations lose focus on getting the basics right, leading to an unjustified level of confidence in risk posture. Join us and learn:
● What are the key activities, capabilities and practices for organizations?
● What are the activities that you can delay or even skip entirely?
● Why doing the basics is more important than ever.
This presentation will discuss the current state of business and IT operations resilience. In addition to a current state snapshot, session topics also include steps that can be taken to improve IT risk management, business continuity, and cyber responsiveness.
The emergence of public IaaS, PaaS, SaaS and serverless technologies forces I&O professional to reassess and recalibrate their role in the organization. This session covers Gartner's outlook on cloud brokering, governance, management and skill changes for I&O personnel.
This presentation will cover three areas of interest regarding DevOps:
● How is DevOps being practiced in 2019?
● Features of successful enterprises in 2019.
● What will successful enterprises be doing in 2021?
How can traditional ITSM organisations deliver better business outcomes, especially in the world of agile where time to market, value and velocity are paramount?
Join us at this Roundtable to share experiences and hear from peers about the keys to succeed with DevOps. Participants will learn how to overcome common pitfalls in DevOps and avoid making risky assumptions. Peers can share their experiences in building DevOps toolchains — what worked and what did not as they navigate two tectonic shifts — migration to cloud and adoption of microservices architectures.
IBM, Microsoft, Oracle and SAP allow you to move software licenses to the cloud under their own rules and policies about which licenses can be hosted where and how to calculate the requirement. This session highlights these key differences to enable SVM leaders to understand the nuances of each provider’s policies and reduce the risk of compliance issues and potentially the large unbudgeted fees.
In this session, we will explore use cases and case studies on how to innovate your storage by selecting innovating approaches in either public or hybrid cloud storage.
I&O leaders today are working aggressively in two specific ways: Provisioning infrastructure for business unit stakeholders and ingesting AI techniques to improve I&O efficiencies. Across several hundreds of Gartner inquiries and engagements, Gartner has identified I&O best practices that characterize highly successful and productive AI I&O ecosystems.
Public cloud computing offers the potential for high levels of continuity but operational reliability cannot be taken for granted. Even the most reliable of cloud services requires some level of customer configuration and ongoing administration to enable the highest levels of processing redundancy and data protection. IaaS and SaaS are conceptually similar, but a successful cloud contingency effort must accommodate their unique differences.
With an increasing number of providers of all kinds to manage, enterprises are struggling to achieve expected improvements in cost and quality benefits of a best-of-breed environment. This session will outline why the role is needed to improve management of infrastructure service providers, the expected benefits and how to build the capability internally or by using an external service integrator.
Amazon, Microsoft and Google — these megaproviders are vying to be your strategic cloud IaaS service for the future. How are you to choose? In this session, Gartner will present findings for each against 234 evaluation criteria points to help you make your strategic decision.
● How do I build a methodical evaluation strategy that will lead me to the correct strategic provider for our organization?
● How do the mega IaaS providers compare on Gartner's objective evaluation?
● What does the future hold for these providers? What about IBM, VMware, Oracle and Alibaba Cloud?
The rapid evolution of enterprise storage approaches is enabling IT leaders to tackle new challenges of digital business. However, the responsibility for I&O leaders to evaluate the multitude of new storage and data technologies, architectures and deployment models are overwhelming. This session provides Gartner’s insights on how to best navigate through the storage landscape to modernize the storage infrastructure and enable agility for traditional and emerging enterprise workloads.
Digital business and IoT solutions are forcing enterprises toward new and disruptive technology options that rely on unconventional consulting and implementation services. How can CIO's identify candidate consulting and SI partners in among the myriad of options; speedily assess each provider's credibility and its ability to deliver innovative or digital services; and then speedily negotiate with them using light contracts, within reasonable risk parameters.
Network infrastructure must be highly agile and available to truly support digital business. This session describes the people, process and technology required to evolve networking to support digital business requirements over the next several years. In this session, we will cover what external- and macro-level factors will impact enterprise networks, how will new technologies impact enterprise networks and what best practices should clients employ within their networks.
Cloud is no longer an "if" but "how" for most organizations. Many recognize they need to adopt cloud services to remain competitive, drive innovation and create agility across their business. Join this session to learn how to build a "cloud-first" strategy for your business and begin establishing hybrid cloud architectures to consume cloud services at scale.
Sift through the hype to learn how AIOps uses big data and machine learning (ML) to enhance IT operations by detecting unsuspected dependencies, predict future problems, and reduce risk by finding anomalies in customer and transaction data.
Suddenly the WAN is cool again. SDWAN, multicloud, direct internet access and new applications are driving profound changes at the edge of the corporate WAN. This session will cover the findings of Gartner's intial WAN Edge Magic Quadrant.
This session will provide an update on the current state of container technology. This will include an analysis of the technology, the vendors that make up the ecosystem and the associated products. Additionally, the issues that enterprises are facing will be discussed. Finally, the session will also discuss how the technology and the industry will evolve in the upcoming three to five years.
This roundtable will discuss how organizations are evolving their existing hyperconverged infrastructure to reach the next level of maturity. Attendees will share their experiences with expanding hyperconverged use to new workloads, organizational and process changes they've adopted, and their learnings about managing hyperconverged infrastructure life cycles.
This presentation will review Magic Quadrant for hyperconverged infrastructure.
Understand the implications of SD-WAN adoption and the opportunities it presents
Ever wonder if you've made mistakes with your Amazon Web Services (AWS) or Microsoft Azure environment? You might be surprised. With so many moving parts, AWS and Azure IaaS is ripe for catastrophic misconfiguration. Even worse are the architectures doomed for failure before they're ever turned on. Don't be that architect. Join Elias on this exploration of the biggest mistakes he's seen in the field across scores of AWS and Azure IaaS inquiries.
In this session, we will explore the world of software-defined storage and how it is implemented in enterprise from hyperconverged to hyperscale spectrum of deployments. We will review the SDS market segmentation and explore vendors selection that addresses support for many use cases such as traditional applications, unstructured data, containers support and hybrid cloud integration enablement.
Legacy migrations aren't cheap and finding cost-effective resources isn't easy. This often hamstrings CIO's options for moving key systems to the cloud as part of their digital journey. So what nearshore options are available; whom are some of the candidate providers; what intelligent migration aids to they provide; how do you differentiate offerings as well managing the time, $ and quality risks?
End User Computing leaders are faced with delivering applications and workspaces to an increasingly mobile workforce across multiple OS platforms and device types. This presentation seeks to help by answering:
- Is PC computing alone enough?
- What questions help determine the best application and workspace delivery approach?
- Can organizations choose a single option across all their users?
This session will cover how device management has evolved from separate tools to a new single Unified Endpoint Management (UEM) console. It will examine the challenges faced by newly formed End-User computing groups from issues such as BYOD and the ever exploding diversity of devices in the Digital Workplace.
Digital workplace solutions, such as Microsoft Office 365 and G Suite, are delivered as a service. Leaders of IT operations must change their management and support models to deliver this type of service effectively.
This roundtable discussion will cover what IT expects out of unified endpoint management (UEM) and if it is realistic to switch to UEM today from separate client management tools (CMT) and enterprise mobility management (EMM) to a single solution. What challenges are IT departments facing from the ever-exploding number of devices, and will they be going to UEM solve this?
As mobile computing and client computing merged to form end-user computing, so have the tools. Unified Endpoint Management (UEM) includes functionality to manage mobiles, tablets, PCs, Macs and smart IoT devices which end-user computing manages. This presentation reviews the first UEM Magic Quadrant and Critical Capabilities.
A modern mobile and endpoint strategy designed to support a digital workplace initiative should encompass three fundamental elements:
Broaden the range of employees to be served beyond the classic group of office workers to be inclusive of "frontline workers"
Modernize workplace design and support through use of modern analytics techniques
Deliver a continuous and contextual workspace experience to users
Mobility brings constant chaos with users trying to access applications and data from new and potentially unknown devices and locations. This session will cover how this chaos impacts identity and what organizations should be doing as best practices to ensure proper authentication.