Katherine Lord

Katherine Lord

VP Analyst
Katherine Lord is a Research Vice President providing broad coverage for the IT infrastructure and operations (I&O) role with a focus on cost optimization, Business Value, organization, culture and other strategy-related issues.

During her tenure at Gartner, Ms. Lord also served a Managing Vice President within TSP leading a global team of analysts covering DC technologies and providers, as an agenda manager for IT operations and a research director covering DevOps people and process, and ITSM.
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Monday, 27 April, 2020 09:00 AM|Monday, 27 April, 2020 10:00 AM
Keynote: I&O 2025 – Reenergize, Revitalize, Reimagine

Reenergize the state of I&O today: What needs to happen to change focus. As we move into a hybrid world, what technology, tools and issues must I&O deal with, from assets to monitoring to management.
Revitalize Infrastructures: Modernization – from project to product to process – How must I&O consider developing/implementing a continuous modernization process for the existing infrastructure to reduce technical debt, become more agile, and optimize operations.
Reimagine: Organization transformation – What are the new operating models and culture changes required to support Continuous Next

Tuesday, 28 April, 2020 09:00 AM|Tuesday, 28 April, 2020 09:45 AM
Scaling for Digital Success — Tackling the I&O Skills Gap

As organizations of all sizes attempt to scale up their digital efforts, the demands of perpetual renewal, swift delivery, and increasing interaction are relentless. Gain practical advice on how to navigate the I&O skills gap, to survive and thrive in a world of consistent, unending change.

Tuesday, 28 April, 2020 11:00 AM|Tuesday, 28 April, 2020 12:00 PM
Roundtable: Driving Culture Change in I&O

Culture change is top of mind for all I&O leaders - yet it is one of the most challenging initiatives. Come and meet with your peers and discuss ideas/challenges and practical tactics to move forward with culture change

Tuesday, 28 April, 2020 04:00 PM|Tuesday, 28 April, 2020 04:45 PM
Keynote: The Art of I&O Culture Hacking

I&O leaders clearly understand the imperative that culture needs to evolve, and in some instances change drastically to support new work modalities and technologies. It's easy to say, easy to understand the need, but where on earth do you start with something that seems so big, so nebulous and often so ingrained in the organization? How can you take a 35,000 foot problem, and make it prescriptive, more approachable, and perhaps even (dare we say) fun! Come learn the art of culture hacking, and how you can apply this skill to I&O.

Meet the experts face to face.