What will you learn at this must-attend cloud conference?

  • Invest in the skills and technologies you need to deliver and manage cloud and noncloud services in a hybrid world.
  • Redefine the role and relevance of IT operations in a dynamic digital environment.
  • Expand the boundaries of I&O, from DevSecOps and cloud security to cybersecurity, disaster recovery and data privacy.
  • Capitalize on emerging trends, including artificial intelligence (AI), Internet of Things (IoT), machine learning (ML) and edge computing.
  • Cultivate cultural change with new I&O leadership practices for the digital age.
  • Discover the latest trends and their impact on I&O such as  AI, Edge  Quantum computing, DevOps
  • Execute against your I&O strategy with 30, 60 and 90-day how-to action steps included in every Gartner expert presentation

Join a community

By attending this conference, you’re joining a community of trailblazers, thought leaders and industry experts who are pushing the boundaries of I&O. This is the one place you can attend research-backed sessions, get expert advice on your specific challenges and interact with colleagues — all in one place, over two days.

Strategic advice

Hear directly from the experts behind the latest research and take advantage of an opportunity to meet with one in a private, 30-minute Gartner one-on-one at the conference. 

Peer community 

Connect with your fellow peers and dive into thoughtful conversations spurred by powerful sessions including roundtables, workshops, Peer Meetups and more.


Evaluate cutting-edge technology and solution providers during Exhibit Showcase receptions and at solution provider sessions.

Who should attend

IT Infrastructure

  • Directors of IT infrastructure
  • Directors of data center
  • IT Infrastructure managers
  • Network managers
  • IT infrastructure architects
  • System administrators
  • Infrastructure platform engineers
  • Infrastructure solutions engineers 
  • Digital workplace leader
  • Digital workplace manager

IT Operations

  • IT service management office leaders
  • IT budget managers
  • IT service delivery leaders
  • IT service desk managers
  • Application support
  • DevOps management
  • DevOps engineers
  • Cloud services managers
  • Cloud engineers
  • IT Automation engineers
  • IT Employee experience manager
  • IT Operations center manager

IT leaders

  • Heads of infrastructure and operations 
  • I&O strategy and planning leaders
  • Infrastructure Architect
  • Enterprise architects
  • Head of IT Automation
  • Head of AI
  • Chief technology officers (CTOs)
  • Chief Digital Officers (CDOs)
  • I&O project managers
  • Head of Office of CIO (OCIO)
This conference was an excellent balance of people, process, tools, and navigating and inspiring change. The keynote speakers were excellent and provided great information. Very worthwhile experience!

Barbara Mitchell

Assistant Vice President, IT Operations Management, Sun Life Financial

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