Thursday, 14 May, 2020 08:15 AM|Thursday, 14 May, 2020 08:45 AM
Sid Nag, VP Analyst, Gartner
Cloud Management Platform vendors, Managed Service Providers and Cloud Service Brokers have related yet different roles in the enterprise as organizations pursue cloud adoption - especially multicloud and hybrid cloud. This session will highlight the differences of each of these roles while discussing how they are yet related and how IT leaders should leverage each of these service providers in successful adoption of cloud.
Thursday, 14 May, 2020 11:00 AM|Thursday, 14 May, 2020 11:45 AM
Santhosh Rao, Sr Director Analyst, Gartner
Public Cloud IaaS is now a mainstream technology platform adopted by enterprises of all shapes and sizes. The question of “how to adopt the cloud the right way?" is one in which many enterprises struggle.
This session will provide actionable advice on creating a comprehensive, enterprise cloud strategy, while offering guidance as to the what, where and when for enterprise workloads.
Thursday, 14 May, 2020 12:00 PM|Thursday, 14 May, 2020 12:30 PM
Sid Nag, VP Analyst, Gartner
Just when you thought you had a handle on cloud computing, the world went multicloud. Join this session to explore the why, when, how and with whom of your multicloud future.
Thursday, 14 May, 2020 12:00 PM|Thursday, 14 May, 2020 12:45 PM
Tiny Haynes, Sr Director Analyst, Gartner
This session will allow attendees to ask questions about how to select the right tools for multicloud management. This includes third-party cloud management platforms and more functionally focused tools along with native-cloud offerings.
Thursday, 14 May, 2020 01:45 PM|Thursday, 14 May, 2020 02:30 PM
Naresh Singh, Sr Director Analyst, Gartner
This session describes modern best practices for building cloud friendly networks. This includes guidance for connecting to the cloud, across the cloud and within public and private cloud data centers. In addition to technological aspects, we also cover the people and cultural changes required.
Thursday, 14 May, 2020 03:30 PM|Thursday, 14 May, 2020 04:15 PM
Cloud-native applications rely heavily on containers and serverless functions to build out event-driven, microservices based application architectures. Legacy on-premises security patterns won't work and won't scale for the needs of cloud native applications. This presentation will discuss the security patterns and best practices for securing cloud-native applications, including container security.
Thursday, 14 May, 2020 03:30 PM|Thursday, 14 May, 2020 05:00 PM
Tiny Haynes, Sr Director Analyst, Gartner
Workload placement is a key driver of digital infrastructure delivery. Nevertheless, I&O leaders often struggle to find which workloads are best suited for which location — be it a public cloud, hosting, colocation, edge or on-premises. On this session, we review the typical workload placement strategies and considerations used by I&O leaders to maximize their business value results.
Thursday, 14 May, 2020 05:00 PM|Thursday, 14 May, 2020 05:20 PM
Sid Nag, VP Analyst, Gartner
This session takes a look at the latest Magic Quadrant covering hyperscale public cloud providers, understanding significant changes in market trends.
Friday, 15 May, 2020 10:15 AM|Friday, 15 May, 2020 11:00 AM
Santhosh Rao, Sr Director Analyst, Gartner
Hyperscale IaaS/Paas providers such as AWS, Microsoft, and Google have announced plans for on-premises implementations of their offerings, as well as outlined ambitious plans to extend their models to the Edge. This session will highlight the architectures of these three on-premises and at the edge, compare offerings, and offer advice on selection and planning.
Friday, 15 May, 2020 10:15 AM|Friday, 15 May, 2020 11:15 AM
Moving from on-premise to IaaS can introduce additional security risks. This session will discuss areas that midsize enterprises should be aware of and prepared to address when moving to the cloud. Preregistration is required. Seats are limited.
This session is a good fit for you if your organization has between five and 50 people in IT and an IT budget between $5 million and $30 million. We prequalify attendees for midsize enterprise sessions based on annual revenue between $50 million and $1 billion.
Friday, 15 May, 2020 02:00 PM|Friday, 15 May, 2020 02:30 PM
Ross Winser, Sr Director Analyst, Gartner
Many I&O leaders struggle to identify a role for I&O in the development and/or execution of an enterprise cloud governance strategy. This research identifies several areas in which I&O can engage in the cloud governance process to improve cost optimization and security.
Friday, 15 May, 2020 02:00 PM|Friday, 15 May, 2020 03:30 PM
Sid Nag, VP Analyst, Gartner
In this workshop we’ll go through the fundamentals of building a cloud strategy and outline the principles to move beyond strategy to execution. The workshop will include hands-on exercises designed to help every attendee leave the session with a working draft of their own cloud strategy.
Friday, 15 May, 2020 03:30 PM|Friday, 15 May, 2020 04:00 PM
Tiny Haynes, Sr Director Analyst, Gartner
A centralized cloud center of excellence represents the best way to ensure cloud governance, while maintaining business agility. In this session, we provide best practice guidance on how to build a CCoE.
Thursday, 14 May, 2020 11:00 AM|Thursday, 14 May, 2020 11:45 AM
Manjunath Bhat, Sr Director Analyst, Gartner
DevOps can greatly enhance a business but many organizations struggle to get started, and then find it difficult to balance speed and risk. Changes are required in culture, process, technology and skills. This session explores trends in how DevOps is currently being practiced, the features of successful enterprises, and a future view to what successful enterprises will be doing .
Thursday, 14 May, 2020 12:00 PM|Thursday, 14 May, 2020 12:30 PM
Manjunath Bhat, Sr Director Analyst, Gartner
A modern mobile and endpoint strategy designed to support a digital workplace initiative should encompass three fundamental elements:
Broaden the range of employees to be served beyond the classic group of office workers to be inclusive of ’frontline workers’
Modernize workplace design and support through use of modern analytics techniques
Deliver a continuous and contextual workspace experience to users
Thursday, 14 May, 2020 03:30 PM|Thursday, 14 May, 2020 04:15 PM
Nathan Hill, VP Analyst, Gartner
As I&O Leaders, CIO's and CTO's struggle with maintaining existing operations, while at the same time adapting to an ever-increasing introduction of new technologies by business leaders, they rarely have time to look beyond short-planning horizons. This session is designed to look at emerging trends in both business and technology, and discuss their potential impact on IT; to enable IT leaders to get ahead of the curve.
Friday, 15 May, 2020 10:15 AM|Friday, 15 May, 2020 11:00 AM
Pankaj Prasad, Sr Principal Analyst, Gartner
Enterprises clinging to IT monitoring just to understand the health of IT resources will be tomorrow's digital business losers. The simple truth is that IT monitoring will increasingly become a critical element in an organization's overall digital business service delivery strategy.
Attend this session if you want to not only survive, but to thrive with the rapid pace of change occurring on the path toward an increasingly digital future.
Friday, 15 May, 2020 11:15 AM|Friday, 15 May, 2020 11:45 AM
Naveen Mishra, Sr Director Analyst, Gartner
With the rise of cloud computing, traditional enterprise data centers are adapting and evolving. In this session, we examine the key trends shaping the future of enterprise data centers, helping infrastructure and operations leaders make informed decisions about on-premises infrastructure architectures.
Friday, 15 May, 2020 12:00 PM|Friday, 15 May, 2020 12:45 PM
Siddharth Shetty, Sr Director Analyst, Gartner
Current models of IT Service Desk are inadequate to support the increased demands from business consumers. This session will explore the challenges faced by existing IT service desks and the model adopted by high performance I&O organizations to provide IT support to their business consumers. This session will also cover the transition plan required to achieve an optimum operating model for the future IT service desk from a typical reactive IT service desk.
Friday, 15 May, 2020 12:00 PM|Friday, 15 May, 2020 12:45 PM
Milind Govekar, Distinguished VP Analyst, Gartner
The future of IT will not be on-premises, in the cloud, in IoT or at the edge. But rather IT will transform into a combination of all of these. Rather than being defined by the technology, it will be driven by business outcomes. This transformation of IT infrastructures must evolve to support workload deployments at the right time, on the right provider, at the right cost, anywhere in the world, quickly. This session will discuss trends and best practices on this journey.
Friday, 15 May, 2020 12:00 PM|Friday, 15 May, 2020 12:45 PM
Pankaj Prasad, Sr Principal Analyst, Gartner
As IT infrastructure and application complexity increases new architectures, the move to cloud and mobile, incumbent IT Operations Management (ITOM) offerings are being rendered ineffective. Even new and emerging providers, with their narrow focus, often find themselves at a disadvantage as they are not able to cover a broad and ever-changing IT environment. In this session, ask experts and collaborate with your peers to understand the key trends in the IT monitoring vendor landscape, their capabilities and how you can optimize your IT monitoring strategy.
Friday, 15 May, 2020 02:00 PM|Friday, 15 May, 2020 02:30 PM
Sanjit Ganguli, VP Analyst, Gartner
Network operations teams are under intense pressure from above and from within to modernize their processes and become as agile as the business expects. This session will explore the network analytics and automation technologies that can help NetOps achieve these goals.
Friday, 15 May, 2020 02:00 PM|Friday, 15 May, 2020 02:30 PM
Mark Margevicius, VP Analyst, Gartner
Establishing a baseline and benchmark for how an organization is functioning is critical in getting better. Gartners' ITScore offers clients an approach for such measurements, as well offering proven methods, approaches, and best practices necessary for score improvement. Learn about the recipe of I&O success and how you can take tangible steps in getting better.
Friday, 15 May, 2020 02:45 PM|Friday, 15 May, 2020 03:05 PM
Naveen Mishra, Sr Director Analyst, Gartner
This session looks at the new Magic Quadrant and Critical Capabilities for Hyperconverged Infrastructure and the six workloads of consolidated, business critical, cloud, edge, ROBO and virtual desktop infrastructure (VDI) use cases.
Thursday, 14 May, 2020 11:00 AM|Thursday, 14 May, 2020 11:45 AM
Naveen Mishra, Sr Director Analyst, Gartner
Welcoming new infrastructure technologies into data centers must be carefully navigated to transform your digital business. Organizations will gain insight into the timelines of maturity of flash technologies, storage class memory, new data center protocols, AI-driven operations, platforms for containers and microservices, hybrid cloud integration, edge computing, new consumption models and more.
Thursday, 14 May, 2020 01:45 PM|Thursday, 14 May, 2020 02:30 PM
Chirag Dekate, Sr Director Analyst, Gartner
For most organizations, artificial intelligence and machine learning remain buzzwords that seem out of reach. Gartner has recommended IT leaders adopt many AI best practices and technologies over the years, but what should IT leaders avoid? This talk will examine some of the ways AI projects fail and how to avoid them along with relevant case studies.
Thursday, 14 May, 2020 01:45 PM|Thursday, 14 May, 2020 02:30 PM
Chirag Dekate, Sr Director Analyst, Gartner
I&O Leaders are seeking ways to apply AI in IT management. Gartner has identified 5 ways through which I&O Leaders commonly apply AI.
Thursday, 14 May, 2020 03:30 PM|Thursday, 14 May, 2020 04:15 PM
Santhosh Rao, Sr Director Analyst, Gartner
In the next four years, enterprises will have many edge computing use-cases deployed. The landscape of possible use cases is broad and very diverse, ranging from industrial IoT to immersive experiences, from consumer to commercial to industrial, and from things to people. I&O leaders need to proactively develop a vision and multiyear strategy for edge computing as a whole. We discuss the landscape of use cases, and building a strategy for edge computing.
Friday, 15 May, 2020 09:50 AM|Friday, 15 May, 2020 10:10 AM
Naresh Singh, Sr Director Analyst, Gartner
In this session we will review the WAN Edge Magic Quadrant and the vendors evaluated. We will discuss strengths and weaknesses of different vendors and use cases where some vendors are more applicable than others. We will also discuss the future of the market and items to consider for future procurement decisions.
Friday, 15 May, 2020 11:15 AM|Friday, 15 May, 2020 11:45 AM
Chirag Dekate, Sr Director Analyst, Gartner
While Quantum computing is still in its nascent stages, the potential impact of this technology is immense, affecting everything from cryptography to supply chain logistics. Yet like all technologies., the team that will be left to manage quantum will be I&O.
I&O leaders who have one eye on the future should attend this talk to:
1. Learn what Quantum computing is and what is happening today
2. How Quantum is currently operating and how they can test it
3. Start planning for the impact on their I&O teams
Friday, 15 May, 2020 02:00 PM|Friday, 15 May, 2020 02:30 PM
Naresh Singh, Sr Director Analyst, Gartner
The emergence of edge computing, IoT and new digital business initiatives demands a rich set of cloud-delivered networking and security services at the edge. This is driving a new class of merged products — the Secure Access Service Edge — at delivery services on demand and independent of location. This session explains the use cases and how to select the best approach for your environment.
Friday, 15 May, 2020 02:00 PM|Friday, 15 May, 2020 02:45 PM
Rakesh Kumar, Managing Vice President, Gartner
Innovation centers spur and support progress in infrastructure and operations, but may demand new skills, culture and processes. In this session, we answer FAQs on best practices to harness innovation within I&O.
Friday, 15 May, 2020 02:45 PM|Friday, 15 May, 2020 03:05 PM
Santhosh Rao, Sr Director Analyst, Gartner
The revamped Primary Storage Array Magic Quadrant eliminates the media distinction in past magic quadrants to focus on innovation, future capabilities and superior customer value. Organizations will gain insight into which vendors are best positioned to meet their primary storage needs today and tomorrow.
Friday, 15 May, 2020 03:30 PM|Friday, 15 May, 2020 04:00 PM
Sanjit Ganguli, VP Analyst, Gartner
Over 90% of enterprises have unknown devices on their network right now and the risk is huge.
Today most enterprises have a defined process for corporate device connectivity as well as a guest access strategy. But common IoT devices, especially headless devices, require a new IT strategy that must discover, provision, secure, monitor and manage these 20B new devices. Without a new strategy, "unknown/unapproved" devices will destroy your network. This presentation explores how new devices are connecting, the short fall of existing IT strategies and the changes that must be made.
Thursday, 14 May, 2020 10:45 AM|Thursday, 14 May, 2020 11:45 AM
Rakesh Kumar, Managing Vice President, Gartner
Infrastructure’s customer base is more complex today than ever before – business partners have a wide range of technical maturity levels and their needs are varied and constantly shifting. Infrastructure teams that continue to offer and communicate solutions in terms of what Infrastructure produces rather than orienting around how business partners can use them to support business innovation and growth will struggle to remain relevant and demonstrate value. Join your peers to learn how progressive Heads of Infrastructure enable their teams to drive business transformation and growth through new engagement models and shared accountability.
This 3-hour session will focus on answering the following questions:
● How can we guide our teams to innovate towards solving conflicts between efficiency/reliability and speed/agility?
● How can we pivot individuals toward a more future-centric professional identity, one that aspires to greater versatility in role and skillset?
Who should attend?
To foster a high-level of strategic discussion, this meeting is reserved for the Head of Infrastructure. Limited to one attendee per organization.
Thursday, 14 May, 2020 11:00 AM|Thursday, 14 May, 2020 11:45 AM
Mark Margevicius, VP Analyst, Gartner
IT infrastructure and operations groups have traditionally organized around technology or functional silos. Learn how enterprises are organizing to successfully cope with the much more dynamic requirements inherent with bimodal and digital transformation.
Thursday, 14 May, 2020 12:00 PM|Thursday, 14 May, 2020 12:30 PM
Nathan Hill, VP Analyst, Gartner
This spin/structure is yet to be thought through. But it would be associated with an in-progress Top 100 I&O Cost Optimization note/toolkit currently in-progress.
Friday, 15 May, 2020 10:15 AM|Friday, 15 May, 2020 11:00 AM
DD Mishra, Sr Director Analyst, Gartner
Augmented reality, intelligent automation, advanced analytics, virtual agents, IoT are reshaping the way employees interact in their workplace environment. This session will examine how these emerging technologies can be used to enhance collaboration and performance, and how organizations can leverage its sourcing network to initiate the adoption of these technologies. What are the emerging workplace technologies? What are some examples of how they are being applied today? How can I start the adoption of these technologies in my organization?
Friday, 15 May, 2020 10:15 AM|Friday, 15 May, 2020 11:00 AM
Milind Govekar, Distinguished VP Analyst, Gartner
An automation team is a key enabler of service delivery improvements and efficiencies. I&O leaders should build and sustain a automation team and embed modern development and delivery practices into their initiatives.
Friday, 15 May, 2020 10:15 AM|Friday, 15 May, 2020 11:45 AM
Mark Margevicius, VP Analyst, Gartner
When improperly communicated, efforts generate confusion and can damage morale. In this workshop, we will provide a framework for I&O leaders to improve (or create) 30-second elevator pitches using Gartner’s own techniques! This is a very rare opportunity for I&O leaders to test and validate their pitch with peers outside their company creating new connections at this conference and beyond.
Friday, 15 May, 2020 11:15 AM|Friday, 15 May, 2020 11:45 AM
Rakesh Kumar, Managing Vice President, Gartner
Virtual machines, containers and serverless computing progressively erase the dependency of applications on infrastructure. This session will show how I&O responsibilities differ with each abstraction style.
Friday, 15 May, 2020 12:00 PM|Friday, 15 May, 2020 12:45 PM
Ross Winser, Sr Director Analyst, Gartner
As organizations of all sizes attempt to scale up their digital efforts, the demands of perpetual renewal, swift delivery, and increasing interaction are relentless. Gain practical advice on how to navigate the I&O skills gap, to survive and thrive in a world of consistent, unending change.
Friday, 15 May, 2020 02:00 PM|Friday, 15 May, 2020 02:45 PM
Rakesh Kumar, Managing Vice President, Gartner
Innovation centers spur and support progress in infrastructure and operations, but may demand new skills, culture and processes. In this session, we answer FAQs on best practices to harness innovation within I&O.
Thursday, 14 May, 2020 10:45 AM|Thursday, 14 May, 2020 11:45 AM
Rakesh Kumar, Managing Vice President, Gartner
Infrastructure’s customer base is more complex today than ever before – business partners have a wide range of technical maturity levels and their needs are varied and constantly shifting. Infrastructure teams that continue to offer and communicate solutions in terms of what Infrastructure produces rather than orienting around how business partners can use them to support business innovation and growth will struggle to remain relevant and demonstrate value. Join your peers to learn how progressive Heads of Infrastructure enable their teams to drive business transformation and growth through new engagement models and shared accountability.
This 3-hour session will focus on answering the following questions:
● How can we guide our teams to innovate towards solving conflicts between efficiency/reliability and speed/agility?
● How can we pivot individuals toward a more future-centric professional identity, one that aspires to greater versatility in role and skillset?
Who should attend?
To foster a high-level of strategic discussion, this meeting is reserved for the Head of Infrastructure. Limited to one attendee per organization.
Thursday, 14 May, 2020 11:00 AM|Thursday, 14 May, 2020 12:00 PM
DD Mishra, Sr Director Analyst, Gartner
This session provides eight steps to use for planning negotiations with major vendors — not just the megavendors but new and emerging vendors. These eight steps can and should be used for any major negotiation to ensure the right questions are asked and the right detail is revealed to analyze proposals from a cost optimization and risk mitigation standpoint. These eight steps focus on engaging the right IT and business stakeholders to identify requirements and then using stakeholders as part of the negotiation plan and strategy to optimize these deals to balance cost, value, and risk. The actual eight steps include:
1) Create Negotiation Team; 2) Develop Negotiation Plan; 3) Communicate Negotiation Policy; 4) Capture Hidden and Missing Cost Detail; 5) Maintain Terms and Conditions (T&Cs) Checklists; 6) Engage IT Finance to Create TCA/TCO Model; 7) Use a Final Negotiation Phase to Optimize Deal; 8) Manage Your Assets To Protect Investments
Please note these sessions have limited capacity and are reserved for end users. We ask that you arrive 15 minutes before the start time of the session to confirm your attendance. At the scheduled start time of the session, we will begin accepting attendees from a waitlist that are present and your place may be given away.
Thursday, 14 May, 2020 12:00 PM|Thursday, 14 May, 2020 12:30 PM
Nathan Hill, VP Analyst, Gartner
This spin/structure is yet to be thought through. But it would be associated with an in-progress Top 100 I&O Cost Optimization note/toolkit currently in-progress.
Thursday, 14 May, 2020 01:45 PM|Thursday, 14 May, 2020 02:45 PM
DD Mishra, Sr Director Analyst, Gartner
When engaging IaaS providers, contract structures, schedules and negotiation best practices are quite different compared to traditional service deals. Use this interactive session to improve your IaaS deals by optimizing key contract clauses in simpler agreements, building key best practice SOW, SLA and pricing schedules and optimizing negotiation strategies to avoid standard IaaS contractual constraints.
*Access to this session is restricted to those that are not part of an organization/company that provides services, products or solutions to professionals in the industry.
Thursday, 14 May, 2020 03:30 PM|Thursday, 14 May, 2020 04:15 PM
Kris van Riper, Managing Vice President, Gartner
Many individuals in infrastructure resist expanding role and skill expectations because of the perception that specialists are rewarded more than versatilists. Learn how to transition mindsets and professional identities toward emerging enterprise needs through new approaches to career pathing, performance management and skills development.
Friday, 15 May, 2020 10:15 AM|Friday, 15 May, 2020 11:45 AM
Mark Margevicius, VP Analyst, Gartner
When improperly communicated, efforts generate confusion and can damage morale. In this workshop, we will provide a framework for I&O leaders to improve (or create) 30-second elevator pitches using Gartner’s own techniques! This is a very rare opportunity for I&O leaders to test and validate their pitch with peers outside their company creating new connections at this conference and beyond.
Friday, 15 May, 2020 02:00 PM|Friday, 15 May, 2020 02:30 PM
Ross Winser, Sr Director Analyst, Gartner
Many I&O leaders struggle to identify a role for I&O in the development and/or execution of an enterprise cloud governance strategy. This research identifies several areas in which I&O can engage in the cloud governance process to improve cost optimization and security.
Friday, 15 May, 2020 02:00 PM|Friday, 15 May, 2020 02:45 PM
Rakesh Kumar, Managing Vice President, Gartner
Innovation centers spur and support progress in infrastructure and operations, but may demand new skills, culture and processes. In this session, we answer FAQs on best practices to harness innovation within I&O.