Cloud adoption means that the IT operations organization no longer have the same access to the infrastructure and networks that underpin its services. The familiar tools and methods that were previously employed cannot be applied in cloud environments.
IT Operations leaders must take the lead and proactively address a more holistic approach to managing a complex environment and the need for agile practices and new AI use cases.
At Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2020, We will share tips to modernize operations across on-premises, cloud, and edge environments, the latest thinking on ITSM and AIOps.