Key Findings
- In 2020, “distributed clouds” will support tethered and untethered operation of like-for-like cloud services between the public cloud and dispersed physical locations.
- Organizations are increasingly finding it difficult to make architectural decisions because of the fast pace of change and the technological diversity.
- The most successful cloud-adopting organizations appoint or hire a cloud architect and develop a cloud center of excellence (CCOE). Infrastructure as a service (IaaS) and platform as a service (PaaS) cloud providers are not responsible for user data or corporate content placed within their services. Providers commit to service availability, but customers are responsible for data availability.