The most compelling case studies for infrastructure, operations and cloud leaders

Anil Kumar 

Enterprise Operations

GE Power


Karunakaran Azhisur

Center Head & CIO/VP Enterprise Services

GE Power, India

Capability Maturity Model for Applications Service Management

This session will talk about the path that GE Power took to measure and improve application service management levels, by defining a capability model. The capability maturity model for application service management provides a framework where IT teams can assess & benchmark their current performance, and provide a structured approach and time bound plan to achieve their productivity targets and be able to perform at peak levels.

More about Anil:

He has a master’s in science from BITS Pilani and B.E from Bangalore university. He is currently running Enterprise operations on a portfolio of mission critical applications supporting Indirect Souring, Finance and Services across GE Power.

More about Karun:

He is a graduate of IIM-Bangalore (PGPEM program) and B.Tech from Anna University, Guindy. In his current role as Center head GE Power IT India & CIO/VP Enterprise Services he leads GE Power Digital Technology center in India and also has global application management and enterprise services responsibility.

Ritayan Banerjee

AVP DC Operations

Srei Equipment Finance Limited

A walk on the cloud, Srei’s journey to a public cloud

In today’s world of disruptions there are constant pressures to deliver scalable solutions quickly and at competitive price advantage. In this endeavor Srei Decided to migrate from an on prem DC to public cloud  when it had just made a large investment in virtualizing its DC footprint.


In this presentation attendees will get an understanding on the evaluation and decision making process between the internal and external goals, risk identification to mitigation and the final outcome. The session will also touch upon the how to attain compliance with regulatory requirements for cloud deployments, the rational and benefits for moving to a multi-cloud environment, as well as the tools and functionalities available by cloud vendors that one can leverage in order to optimize the investment.   

More about Ritayan:

Ritayan manages Srei’s Cloud infrastructure including the DR setup is part of their enterprise architecture team. He has 19 + years of diverse work experience in all aspects of Data Centre Management, Product support & Implementation life-cycle including product design, development, and testing. With a track record of handling complex Projects. He has designed and implement various ITIL / ITSM Service Support processes, manage enterprise-grade IT projects with end-to-end IT service delivery incorporating the entire IT infrastructure life cycle. He has worked with Zensar, Religare & Hero Group.

Kirti Patil

Head – Executive Vice President & CTO

Kotak Life

Empowering Employee Experience Via Digital Workspace

The digital workspace is a holistic change in the way our end-user services are delivered by IT, so that IT can deliver the apps and data to employees who need to work across any device.

Join this session to understand:

  • The journey of embracing digital workspace, putting Employee Experience First
  • How to adapt for the future of work and transform your culture of digital dexterity for a more agile and collaborative digital workplace
More about Kirti:

Ms. Kirti Patil serves as Executive Vice President and CTO at Kotak Life Insurance Ltd. Ms. Patil is responsible for ensuring that the company's technology strategy is aligned with its current and future business needs. Ms. Patil has been instrumental in ramping up the IT Support function to its present scale and form and in creating a strong IT infrastructure backbone for the company.


Ms. Patil joined Kotak Life Insurance in 2003 and has over two decades of distinguished experience spanning IT project management, customization & implementation, IT infrastructure management and information security. Before joining Kotak Life Insurance, she worked in the capacity of Head - IT Infrastructure at Bayer India where she was responsible for IT Infrastructure and Service Delivery for 12 group companies in India. She has earlier worked as Head - IT Infrastructure for International Rectifier where she was responsible for IT Infrastructure and Service Delivery for the Asia Pacific region. 

Surya Narayan Singh

Vice President – Cloud Computing


NPCI: e-Pulse of Digital Payments – The Cloud Way

National Payments Corporation of India with the vision “To be the best payment networks globally” and mission of “Touching every Indian with one or other payments services” initiated its Cloud Journey in late 2016 during demonetization. NPCI was formed as Not for Profit Organization, by Reserve Bank of India & Indian Banking Association and is an umbrella organization, NPCI is a Payment Gateway and Clearing House for the Nation. Some of the popular digital products are like RuPay, Unified Payment Systems, BHIM, CTS, NACH, NETC, & NCMC. The Cloud Journey was initiated to address three key challenges of Business and unpredictable growth i.e. Speed, Scale and ROI. Over a period of time NPCI Private Cloud has transformed and have addressed major concerns pertaining to Speed, Scale and ROI and it was designed around 4D Principal.


  1. Speed: Provisioning of Infrastructure has been reduced from 3 Months to a day.
  2.  Scale: As of now key digital payments product like BHIM, IMPS, AePS, National Financial Switch -ATM transactions, UPI-FRM, RuPay Settlement systems, National Automatic Clearing House, National Electronics Toll Collection, National Common Mobility Card, and many more are operational from NPCI private Cloud and leverage benefits of Horizontal scale.
  3. ROI: NPCI as an organization has benefited in terms of improved ROI (Approx. 50% more).
  4. 4D Principle: NPCI Private cloud is designed for Zero Downtime for Digital Payment services with the approach of 4D i.e Zero Defect, Zero Downtime, Zero Delay, Zero Danger.
More about Surya:

Mr. Surya Narayan Singh joined NPCI as Vice President – Cloud Computing effective February 1, 2017. Surya brings with him 17 years of experience in IT Infrastructure domain - Private & Public Cloud, IaaS, PaaS & SaaS, Virtualization, UNIX, Storage, and Clustering. In his last assignment he was associated with Fidelity Investment as an Infrastructure Architect.


In his previous assignments he has been associated with Hindustan Times Media Ltd as Dy. General Manager – Enterprise IT Infrastructure. He had also been associated with BirlaSoft Ltd, DCM Data Systems Ltd, and Zenith Computers Ltd. He holds B.Sc. (Math’s Physics), PGDCA/ADCA (MCA*) from IGNOU and MBA (IT) from Sikkim Manipal University.

Learn more about what this event has to offer:

Experience the Gartner Difference.