Gavin Tay is a Research Director in Gartner research and a member of the digital workplace team. Mr. Tay's research focuses on global digital workplace programs, smart buildings and the cloud office (such as Microsoft Office 365 and G Suite). He advises clients on enterprise strategies to enable more effective ways of working, to increase employee engagement and agility, and to use consumer-oriented styles and technologies. With more than 22 years of industrial experience, He has been instrumental in optimizing complex migration projects across numerous multinational organizations. He is also acquainted with the challenges faced by CIOs, business IT management and architect teams in the adoption, governance, and integration of content services technologies. Globally, he is often sought after for his keen understanding of pragmatic strategies and best practices that solve real business issues when successfully delivering such initiatives.