The history of Heisei 30 years is also a transition that the IT department has implemented the outsourcing strategy. In that activity, IT department has made certain results in IT efficiency improvement and cost reduction. However, there are not a few IT departments that have difficulties in improving relations with partners. Challenges such as chronic shortage of human resources and weakening of IT department remain. In the digital age, utilization of IT to improve business value will accelerate in the fast trend change. It will be further required to find the best partner with appropriate means of procurement and realize an improvement in business value. At this summit, we will oversee the results and lessons learned from outsourcing so far and explore the measures that IT leaders should take to build a new partner strategy in the digital age.
Japanese firms need to turn a page on the past 30 years of stagnation and enter a new chapter. It is clear that digital transformation (DX) and open innovation will be key parts of this effort. Companies who merely make good products cheaply are nothing more than parts makers for the platform providers. In this session, we will discuss how organizations can develop their own platforms, through collaboration.
In contracts of all types of enterprise software, "Cloud" is the option that the Japanese IT leaders can never exclude.
However, only a few IT leaders in Japan understand the fundamental differences between the traditional on-premise software contracts and cloud contracts, and set the right expectation toward the clouds. The session will allow discussion on the risks of cloud contracts that the Japanese IT leaders must understand, and tactics to reduce them properly.
Although many Japanese companies are re-organizing their IT department to deliver IT capabilities effectively to realize digital business, they often become reluctant without knowing where to start. Gartner's I&T operating model helps these CIOs to craft their unique journey. This session explores how to use this framework to redesign their IT organization., acquire desired talents and manage better in- and outsourcing.
Intelligent robots have captured the attention of CIOs and business leaders — promising the ability to accelerate your digital transformation journey without the cost and complexity of traditional application development approaches. But do they really deliver on this promise? Just how smart are they? This session will help you sort the hype from reality and develop an intelligent enterprise automation strategy.
A process mining tool is utilized, and a business process is visualized from objective logdata, and a bottleneck is found. I do quickly from an improvement suggestion to an effect prediction and achieve process improvement speedily. It's also explained conversantly about the feature of UiPath where RPA is a leading company at the session.
The challenge organizations face today is to find the solution for shortage of labor -especially the needs for highly skilled professionals. The intelligent way to mangage mutli-channel workforce that includes contingent (Haken), freelancers, and service procurement is digitalization. This session will introduce the global trends of how organization achive efficiency, compliance and cost optimization with SAP Fieldglass.
For achieving digital transformation, it is essential for enterprises to manage complex ICT environment such as hybrid cloud, with keeping high level of security.
The shortage of IT manpower such as "the cliff of 2025", on the other hand, is also a big concern.
Managed services and its utilization, which stimulate innovation while solving this kind of shortage, are going to be presented.
Corporate IT is in the process of migration from On-prem only to Hybrid&Multi cloud environment. With this process, IT service framework, operation and cost management also need to change. In this session we’ll discuss in procurement, management and operation aspects.
Negotiating with Oracle can pose specific challenges. This clinic will help you to navigate the key trends, protect against risk and manage costs by addressing how to negotiate the best possible Oracle contract, how to uncover hidden costs and audit risks, and how to maximize leverage during your Oracle negotiations.
IT cost optimization is inevitable not only in recession but also in the Digital Age to gain the budget for Digital Business. This session introduces how CIOs and IT leaders effectively optimize IT costs in their enterprises.
While robotic process automation is most commonly used to optimize business operations by automating routine tasks, CIOs and application leaders should also examine how RPA can be used to drive innovative customer experiences in more cost effective ways. Learn how you can leverage RPA as a less invasive way to leverage your existing IT service investments in support of your digital transformation efforts.
Sourcing and vendor procurement managers are challenged to achieve cost optimization deals when negotiating with IT vendors. This session will provide guidance based on Gartner's experiences where best practices have been achieved.
Well-designed Vendor Management practiced by VMO is imperative for taking most advantage of Ecosystem and ensuring digital business success in DX era. Obviously today’s IT department must evolve and acquire new capabilities to overcome new challenges. Enterprises are increasingly adopting hybrid capability acquisition utilizing internal and external talents to satisfy VMO’s capability requirements. Such latest case study to be discussed in the session.
Which is the purpose or means of open innovation? What kind of innovation can you imagine when all stakeholders are partners? In this session, we will learn the essence of the innovative organization that is increasing creativity and provide tips on how to create it.
Facing with the termination of support services in 2025, SAP users in Japan are now required to plan the renovation of their SAP applications.
Should they continue to negotiate with SAP, considering the market trends of the new age such as "cloud" or "Digital"?
Or should they change the application procurement policy drastically, considering the new options represented by third-party support services?
Garner analysts and participants will discuss about "must-have" items to be negotiated and the tactics to handle the new trends in the contracts with SAP.
In the process of digital transformation (DX), it is important to go beyond the walls of the organization and gain ideas and insights both internally and externally, as well as make efforts to build new talent to benefit the organization. In this session, from my perspective in cultivating data scientists, I will introduce ways of building an open framework for the cultivation and utilization of "open" talent, from both inside and outside the organization, and discuss the best direction going forward.
More than half Japan's large enterprises own IT functional subsidiary but their strategy and capability has become old in the digital area. CIO of parent company and/or CEO of IT functional subsidiary are facing challenges to transfer their strategy and capabilities. In this session, this Ask the Expert session will identify key issues and answer questions on solutions to drive digital transformation at IT functional subsidiary.
This session discusses organizational structures and partnerships that work in Japan to accelerate innovation.
Sourcing is one of the most important elements of capabilities for IT leaders to conduct their IT strategies so that they can contribute to gain enterprise value. The session describes how to align sourcing strategies with IT strategies.
IT procurement leaders and negotiators struggle to negotiate effective software and SaaS deals with the software megavendors: IBM, Microsoft, Oracle and SAP. This session will provide you with best practices, strategies, tips and tactics related to negotiating:
● Appropriate licensing
● Optimized Pricing
● Robust contract terms to minimize risks
Konica Minolta's Business Innovation Centers (BICs) are five centers established around the world as the core engine of the company’s growth. BIC Japan, the Japanese center, created the Kunkun Body, the world's first consumer device that measures and displays strengths of body odors. In this case study session, the leader of that project, Mr. Koda, will share how he and his team approached product development and succeeded in a commercial launch. (Interactive session with audience participation.)
（Moderator: Akimasa Nakao, Conference Chair)
Technology procurement leaders are often challenged by negotiating effective Microsoft Enterprise Agreement contracts and renewals because of the complexity of Microsoft's licensing models and the number of options and use rights that have to be considered. This clinic will guide customers to understand these complexities and plan a negotiation strategy.