Scene 1, Take 1: The dark clouds loomed on DBS in 2009. Clouds laden with the wrath of customers, lack of technology advancements and demotivated employees. DBS was an underperforming bank losing traction and lacking a compelling strategy. Cue sense of impending doom…
Scene 5, Take 1: The sky was an expanse of sapphire blue, dotted with feathery white clouds. The radiant rays of the sun shone brightly on DBS - now the World's Best Bank and Best Workplace for Innovators.
Hear from Bidyut Dumra, unicorn whisperer and Group Head of Innovation, as he unfolds DBS' gusty transformation journey and how the bank is contemplating the metaverse as it transitions into the next paradigm shift.