Sharon Hakkennes

Sharon Hakkennes

Sr Director Analyst
Sharon Hakkennes is an Analyst in Healthcare. Prior to joining Gartner, she was a CIO at a large health service in Australia. Her areas of expertise include clinical engagement and change management, strategy development with a focus on the intersection between ICT and business strategies, information management, data and analytics, and ICT shared services delivery in the healthcare environment.

Ms. Hakkennes has a clinical background (physiotherapy) and has completed a Doctorate and M.B.A.
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Monday, 12 September, 2022 / 02:00 PM - 02:30 PM AEST
AI Strategy — From Plan to Execution

AI will make or break industries and companies over the next decade. Executive leaders should develop a formal AI strategy document that can help identify use cases, quantify benefits and risks, align business and technology teams, and change organizational competencies to support AI. In this session, the IT leaders will learn about the foundational elements of an AI strategy and craft a strategy document to harness its potential.

Tuesday, 13 September, 2022 / 04:00 PM - 04:45 PM AEST
Ask the Expert: Plan Your Digital Strategy Using Gartners' Hype Cycles for Healthcare Providers

Each year Gartner publishes multiple Hype Cycles for healthcare providers highlighting industry-specific emerging technologies, their maturity, and applications for addressing organizational challenges and exploiting new opportunities. Attend this session for an interactive discussion to identify what innovations you should be planning for today to deliver on your organization's digital optimization and transformation agenda.

Wednesday, 14 September, 2022 / 11:45 AM - 12:15 PM AEST
Healthcare and Life Sciences: For the Future - Experience is Everything

Healthcare and life sciences leaders must embrace ecosystem engagement - stemming from the brave new hybrid world - to differentiate or risk being disintermediated. This requires maniacal attention to the experience delivered to customers and employees and an adaptable approach to managing fluid ecosystem roles. To help their organizations thrive amid a culture of convenience and competition for talent, CIOs must make total experience a pillar of composable technology strategy.

Join us to hear from Gartner experts and thought leaders.