Speaker Bio

Sharon Hakkennes

Sharon Hakkennes

VP Analyst
Sharon Hakkennes is an Analyst in Healthcare. Prior to joining Gartner, she was a CIO at a large health service in Australia. Her areas of expertise include clinical engagement and change management, strategy development with a focus on the intersection between ICT and business strategies, information management, data and analytics, and ICT shared services delivery in the healthcare environment.

Ms. Hakkennes has a clinical background (physiotherapy) and has completed a Doctorate and M.B.A.
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Tuesday, 12 September, 2023 / 02:15 PM - 02:45 PM AEST
Healthcare and Life Sciences: Navigating the Rapids — How Digital Innovation Can Optimize Patient Flow

The convergence of increasing service demands and staffing shortages is leading to compromised patient experiences. Thus, optimizing patient flow is a strategic imperative for healthcare providers. Attend this session to learn how to harness digital innovation to scout a course from fragmented siloed initiatives to a strategic approach that delivers systemwide improvements in patient throughput and capacity management.

Tuesday, 12 September, 2023 / 04:15 PM - 04:45 PM AEST
Embrace Fusion Teams to Drive Business and IT Success

Two out of three CEOs and three out of four business executives want to see more IT done in the business units. CIOs themselves report that IT spending outside of IT is approaching 30% of all IT spending. Based on a primary research study, this presentation will outline how CIOs should respond to this trend to maximize both business and IT success.

Join us to hear from Gartner experts and thought leaders.