Attendees honed their leadership skills, refined their strategies and discovered the latest innovative technologies at the Gartner IT Symposium/Xpo™ 2022 conference in Kochi, India.

Monday, 14 November, 2022 / 07:30 AM - 10:00 AM IST

Arrival Refreshments

Enjoy some light refreshments and coffee before the conference.

Monday, 14 November, 2022 / 07:30 AM - 05:15 PM IST

Exclusive Members Lounge

Program Members and Majestic attendees: The Exclusive Member Lounge provides Executive Programs members, Gartner for CIO Members and Gartner for Midsize Enterprise CIO members along with Majestic prospects a relaxing private lounge to refresh, meet peers and stay productive in between sessions. Located in the Exclusive Members Lounge, Grand Salon, Residences, Grand Hyatt.
Monday 7:30am - 5:45pm
Tuesday 8:00am - 5:30pm
Wednesday 8:00am - 3:45pm

Monday, 14 November, 2022 / 07:30 AM - 05:45 PM IST

Gartner Zone

Gartner Zone is a way to experience Gartner solutions through product demos, interactive digital experiences showcasing how Gartner tools and insights help address an organization’s mission-critical priorities.

Monday, 14 November, 2022 / 07:30 AM - 07:15 PM IST

Conference Registration and Information Hours

Registration and information hours for the day.

Monday, 14 November, 2022 / 08:30 AM - 08:45 AM IST

Exhibitor Welcome & Onsite Logistics

Exhibitors and their staff are encouraged to attend this session to familiarize themselves with the venue, onsite support and services, best practices for a successful conference, as well as a live Q&A with the Gartner team. Thank you for being an important part of the conference and the attendee experience!

Monday, 14 November, 2022 / 08:30 AM - 08:50 AM IST

Conference Orientation

Attending an Orientation Session is the best way to start your experience at Gartner IT Symposium/Xpo. Whether you’re attending for the first time, or you’re returning to us, these sessions highlight the new features and activities we have incorporated into the event.

Monday, 14 November, 2022 / 09:00 AM - 09:20 AM IST

Conference Orientation

Attending an Orientation Session is the best way to start your experience at Gartner IT Symposium/Xpo. Whether you’re attending for the first time, or you’re returning to us, these sessions highlight the new features and activities we have incorporated into the event.

Monday, 14 November, 2022 / 10:00 AM - 10:45 AM IST

Gartner Opening Keynote: Make the Difference

CIOs are leading in a world that is deglobalizing, economically disrupted and facing a greater range of threats than ever before. The executive challenge is how to turn these risks into business opportunities while dealing with significant uncertainty and resource constraints. Join us for the Gartner Opening Keynote in which we’ll focus on some of the most important ways in which CIOs and IT executives can use information and technology in new and emerging ways to lead and make a difference for their enterprises.

Monday, 14 November, 2022 / 10:45 AM - 11:30 AM IST

Refreshment Break

Join us for refreshments in a brief break between sessions.

Monday, 14 November, 2022 / 10:45 AM - 05:00 PM IST

Engagement Zone sponsored by Arcon

Join us at our engagement zone for a mix of information and games!

You really wouldn't want to miss it - you can engage with Team ARCON to win exciting, personalized prizes, watch quick demos of our award-winning solutions and play fun minigames!

Monday, 14 November, 2022 / 10:45 AM - 05:00 PM IST

Engagement Zone sponsored by Automation Anywhere

Build-a-Bot Interactive Experience Zone
The first step in your RPA journey, Experience how fast and easy it is to create your own bots with our web- based and cloud-native intelligent automation platform, Automation 360. In just one hands-on workshop we'll show you how to build, edit, and run your own automation, step by step.

Monday, 14 November, 2022 / 10:45 AM - 05:00 PM IST

Engagement Zone sponsored by Lenovo

A dedicated engagement space for deep conversation on technology and interaction with the Lenovo Team

Monday, 14 November, 2022 / 10:45 AM - 05:00 PM IST

Engagement Zone sponsored by VMWare

Join us at VMware Cross-Cloud Services Engagement Zone where we help you architect your multi-cloud journey using Cloud-Smart approach. We will show you how you can achieve three important strategic outcomes for your business to accelerate digital innovation. These outcomes are:

- Accelerate app development on any cloud using consistent developer experience
- Realize consistent multi-cloud infrastructure with greater resilience, security and cost-efficiency
- Offer frictionless employee experience with secure access to any app from any location on any device with consistent security posture

Monday, 14 November, 2022 / 10:45 AM - 07:15 PM IST

IT Xpo Open Hours

Visit the IT Xpo to evaluate industry offerings that can move your business forward. Engage with your peers, Gartner experts, and exhibitors. Attend a theater session to see technology in action.

Monday, 14 November, 2022 / 11:15 AM - 12:00 PM IST

Roundtable: Protecting Your Sustainability Agenda Against the Turmoil of a Geopolitical Crisis

Roundtable discussions are informal, allowing you to relax, share insights, challenges and learn lessons, experiences and approaches from your peers. Participation is required.

Monday, 14 November, 2022 / 11:15 AM - 12:15 PM IST

Contract Negotiation Clinic: How to Negotiate a Successful Enterprise SaaS Implementation

Organizations are embarking on digital transformation programs that require them to move to cloud-based solutions and composable application architectures to meet business outcomes.
This clinic will empower you with the tools to navigate the key cost driver categories, develop a reasonable budget for your implementation and establish a contracting model for modern SaaS implementation aligned to business outcomes. As an attendee you will receive valuable, ready-to-use material including vendor proposal checklists, which you can use to optimize spend.

Monday, 14 November, 2022 / 11:30 AM - 11:50 AM IST

Magic Quadrant for Digital Experience Platforms

When organizations need to deliver engaging digital experiences — beyond simple websites and mobile webpages — they turn to digital experience platforms. Their functional breadth and ability to serve a variety of channels and modalities equip them uniquely to improve customer, partner and employee journeys. This session will examine the leaders, challengers and visionaries in this innovative and vibrant market.

Monday, 14 November, 2022 / 11:30 AM - 12:00 PM IST

Creating a Future of Work Strategy

Many organizations’ preparations for the future of work are happening informally and fragmentedly in silos across the business. It can provide a competitive edge in the industry and labor market, accelerate action during times of disruption and enhance employee engagement. Attend this session to learn how you can take a leadership role in creating a unified future of work strategy at your organization.

Monday, 14 November, 2022 / 11:30 AM - 12:00 PM IST

Signature Series: Top Strategic Technology Trends for 2023

Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Enterprises must examine the business impact of these trends and adjust business operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore as they deal with the uncertainty driven by global change.

Monday, 14 November, 2022 / 11:30 AM - 12:00 PM IST

The New Value Proposition for the Role of CIO

The role of the CIO evolved steadily for 40 years pushed by changes in technology. The pandemic was a major pivot point, demonstrating the criticality of digital acceleration and the need for technology leadership by all executives. Leading CIOs are responding by changing how they create and deliver value as a member of the C-suite and leader of the IT function. This session provides the new value blueprint CIOs can use to expand their role and progress their careers.

Monday, 14 November, 2022 / 11:30 AM - 12:00 PM IST

Top Data and Analytics Predictions, 2022

Gartner's top predictions for data and analytics provides a forwarding looking perspective on how markets, skills and organizations will to evolve to help you build a data and analytics strategy to return to growth, drive innovation and accelerate change.

Monday, 14 November, 2022 / 11:30 AM - 12:00 PM IST

Trendspotting: Turning Trends Into Innovation and Action

This session will examine methods to explore trends, evaluate the relevant opportunities and risks and communicate the potential impact on the enterprise. It show examples of how scenario planning, back casting, storytelling, and other approaches can be used to support innovation and drive evolution of strategy and operations.

Monday, 14 November, 2022 / 11:30 AM - 12:15 PM IST

Ask the Expert: Prioritizing Customer Experience in 2023

In this interactive session, we will focus on what are the important elements of creating a digital experience and how to enhance it further. We will also discuss, how the pandemic has shifted the gears from organizations focusing primarily on customer experience to undertaking total experience initiatives, and how CX is becoming more and more data centric.

Monday, 14 November, 2022 / 11:30 AM - 12:15 PM IST

Ask the Expert: Tactics to Improve Your Talent Acquisition Index

Amid talent shortages, intense competition and rising employee expectations, CIOs must prioritize talent acquisition and retention strategies. Join us in this Ask The Expert session to gain insight on some key tactics that you could use to raise your talent acquisition index. Get your questions on areas such as:
- Key tactics used by best performing companies
- Factors that impact your attractiveness index such as Work arrangement, Culture and DEI commitments
- Key retention tactics

Monday, 14 November, 2022 / 12:15 PM - 12:45 PM IST

Cisco: Seamless Digital Experience in a Multi-Cloud World with Full Stack Observability

Hybrid Cloud is a reality. The complexities of managing multicloud environment with application modernisation, provisioning, life cycle management, optimization, visibility and security are cumbersome. Silos are the antithesis of operational efficiencies reflecting on digital experience.
In this session, you will understand Cisco’s approach for Full Stack Observability aiding multicloud digital experience management with simplified operations and unified visibility across clouds by standardising observability and actuating end-to-end digital experience assurance.

Monday, 14 November, 2022 / 12:15 PM - 12:45 PM IST

Freshworks: How Mahindra Group Excels at Service Management with Freshworks

In this digital-first business environment, technology plays an important role in employee engagement as employees’ expectations for smart, automated, easy-to-use technology are on the rise. Consequently, technology leaders have a critical role in not just delivering uninterrupted IT but also transforming employee experience.

Join Rucha Nanavati, CIO, Mahindra Group and Prakash Bharath, Director, Freshworks India, as they discuss:
• Redefining IT’s role in building the future of work
• Why and how EX matters
• How Freshworks helps Mahindra Group deliver employee experience

Monday, 14 November, 2022 / 12:15 PM - 12:45 PM IST

IBM: Business and Technology Transformation to Lead in a Changing World

Organizations are increasingly navigating forces that are out of their control - geopolitical instability, security threats, supply chain disruptions and the climate crisis to name a few. CIOs can help their companies take charge, drive business reinvention and deliver value with an integrated technology and business strategy that leverages an open but secure infrastructure, leading AI and intelligent automation. Learn how India's leading companies partnered with IBM to co-create innovative solutions to their challenges while advancing sustainability as a business imperative.

Monday, 14 November, 2022 / 12:15 PM - 12:45 PM IST

Lenovo: Business Transformations with New IT

Are digital innovations responsible for being the ‘moment of truth ‘ that enable business growth?
From innovative devices to connected spaces, individual computers to computing everywhere, traditional IT to digital industries - The world is changing Fast. The pace of innovation is accelerating, & it is changing what is possible.
Lenovo is enabling IT Leader’s highest priorities – digital transformations, sustainability & Services focused on Cloud, Security & Edge – from pocket to cloud.
Join Mr.Shailendra Katyal, MD, Lenovo India for a firsthand view of Lenovo's innovation & partnerships.

Monday, 14 November, 2022 / 12:15 PM - 01:00 PM IST

Roundtable: How to Not Sabotage your Transformation, Moderated by AWS.

Transformation continues to be a top concern for most organizations’ C-Level executives, with the majority indicating that their own operating model is holding back progress. Through the thousands of engagements we had with executives from some of the world’s largest organizations, and extensive research, we have identified patterns of success and failure in transforming how work gets done in organizations. In this round table we will be focusing on key elements required for successful transformation initiative.

Monday, 14 November, 2022 / 12:45 PM - 02:15 PM IST

Attendee Lunch

Engage with your peers, Gartner experts, and exhibitors while enjoying delicious food and beverages. Evaluate industry offerings that can move your business forward. Attend a stage session on IT Xpo to see technology in action.

Monday, 14 November, 2022 / 12:45 PM - 02:15 PM IST

CIO Experience Lunch: Overcoming Unconscious Bias

Our values, perceptions, assumptions, and expectations are shaped by our experiences in life. They inform our unconscious biases and how we see the world around us. The fact that it’s unconscious, it needs a fair amount of self-awareness and work to be able to alter it. Most of us understand it theoretically, but to actually change one’s behaviour and perception requires serious work.

Monday, 14 November, 2022 / 12:55 PM - 01:15 PM IST

Recorded Future: Understanding the Threat Landscape and Its Influence on Cyber Insurance Trends

Threat Landscapes are constantly changing and keeping up with emerging security risks can feel like a daunting task. How do you know if you are covered when new threats are emerging? Organisations are often blindsided due to the uncertainty in achieving situational awareness of the cyber threat landscape and in turn its influence on the cyber insurance trends. Join us to learn how organisations can tap on security intelligence to help understand the cyber threat landscape better and also increase organizations' operational efficiency in threat prevention and risk mitigation.

Monday, 14 November, 2022 / 01:20 PM - 01:40 PM IST

GS Lab | GAVS Technologies: Critical Factors for Successful Digital Transformation of an Enterprise.

Get to know from the leaders on:
1. Drivers of Enterprise Digital Transformation (DT):
2. Importance of DT in Healthcare and other industries with use cases
3. Critical success factors

Monday, 14 November, 2022 / 01:45 PM - 02:05 PM IST

Automation Anywhere: Delivering Business Transformation with a Digital Workforce

In today’s economic environment, intelligent automation has become an essential part of keeping business moving and thriving. Supply chain disruptions, labor shortages, and runaway inflation can only be solved by delivering a digital workforce that can support business teams across the enterprise. Join us to learn how IT leaders are best positioned to lead this business transformation and keep mission critical functions moving, while providing employees with the support they need to drive business innovation and growth.

Monday, 14 November, 2022 / 02:15 PM - 02:35 PM IST

Magic Quadrant for Analytics and BI Platforms

The definition of self-service is shifting in this field as augmented capabilities pervade platforms. At the same time, cloud ecosystems and alignment with productivity tools have become key selection factors. This will help clients better understand the Magic Quadrant and market for analytics and BI platforms.

Monday, 14 November, 2022 / 02:15 PM - 02:45 PM IST

How Digital Should Your Enterprise Be?

The last two years have made it clear that all enterprises must be more digital. But how far does your enterprise need to go? Is there an endpoint? Can you become too digital? We start by showing digital business benchmarks from over a 1000 enterprises, so you can compare yourself to others. We then show how business outcomes and customer needs determine how digital you should be.

Monday, 14 November, 2022 / 02:15 PM - 02:45 PM IST

Implementing a New Operating Model - Roadmaps, Tips, Tricks and Pitfalls

The majority of CIOs are looking to implement new I&T Operating models; however, doing so is both challenging and requires both patience and careful planning and execution. This session will provide a pragmatic overview of the best practice roadmaps for implementing a new I&T Operating Model — as well as tips, tricks and pitfalls.

Monday, 14 November, 2022 / 02:15 PM - 02:45 PM IST

Banking: A View on the Future and Moves to Make Now

It's a constant refrain - "we're looking forward to when things get back to normal." Yet the Banking and Investment Services industry competes in a highly dynamic environment with decision risks all around, and technology plays an even more elevated role than the recent past. Join this session to understand Gartner's view of the industry in five years and the implications on near term actions.

Monday, 14 November, 2022 / 02:15 PM - 02:45 PM IST

CIO Playbook to Use 3 Powerful Financial Models for Negotiation Leverage and Bargaining Power

CIOs and IT leaders will see how to use three financial models for leverage and bargaining power as this session walks through three technology and cloud negotiation scenarios. Attendees will see how to take simple and ready-to-use templates and checklists to enhance their organization's negotiation playbook using the financial models TCA/TCO, NPV, and cash flow vs. P&L impact for negotiation leverage and bargaining power.

Monday, 14 November, 2022 / 02:15 PM - 02:45 PM IST

How to Drive Business Outcomes Through Experience-Level Agreements (XLAs)

Experience Level Agreements (XLAs) are becoming a key element in measuring user experience (UX) within the Digital Workplace. This session will examine Why XLAs are important, how to utilize them for continuous improvement of the UX, and how the XLA is set to evolve to manage the quality of business processes in a post-COVID world.

Monday, 14 November, 2022 / 02:15 PM - 03:00 PM IST

Ask the Expert: Top Strategic Technology Trends for 2023

A follow up from the Signature Series presentation “Top Strategic Technology Trends for 2023". Bring your questions to this interactive session and take a deeper dive into these trends including — which will have the greatest potential impact to your organization.

Monday, 14 November, 2022 / 02:15 PM - 03:00 PM IST

Executive Insights Roundtable: Product Centric Mindset – A Cultural Shift to Get Best of the Agility

Join this discussion to share insights, challenges and learn lessons, experiences and approaches from your peers. Being a large Organization, there are multiple platforms solving for different needs. As these platforms were working in isolation in project centric approach, this was resulting into unplanned expansion, redundancy and wastage. At American Express in last 2-3 years, we have implemented concept of Product owners for every platform and Journey with a fixed capacity and a clear roadmap. Things are no longer driven by funding. This is resulting into outcome centric culture, 50-60% reduction in delivery time/ cost for large scale projects and true globalization. Are you ready to onboard this journey?

Monday, 14 November, 2022 / 02:15 PM - 03:45 PM IST

CIO Experience Workshop: Attracting Talent When You Can't Compete on Compensation

In this workshop, you will be introduced to the modern elements of an Employee Value Proposition, and then develop your own "sales pitch". You will have the opportunity to try out your sales pitch with other workshop members and receive immediate feedback. Participants will leave the workshop with a new and improved capability to attract and retain the talent they need to succeed.

Monday, 14 November, 2022 / 02:30 PM - 03:00 PM IST

Fireside Chat with Nandita Das, Actor, Director & Social Advocate

Join this thought provoking conversation with Nandita Das on her perspective on overcoming unconscious bias. Addressing key challenges that experience the maximum influence and impact such as organizational culture, leadership decision making, hiring talent etc.

Monday, 14 November, 2022 / 03:00 PM - 03:30 PM IST

Red Hat: Open Source and Developers as the New Model for Innovation.

The role of Open Source and Developers can help you to innovate faster and leverage the Open Hybrid Cloud running your applications wherever it's possible. Join this session to learn how the Open Source model can leverage your architecture, platforms and software engineering into the Open Hybrid Cloud, bringing the right services and tools in the hands of your organization Developers and Operators.

Monday, 14 November, 2022 / 03:00 PM - 03:30 PM IST

ServiceNow: Harness Insights for End to End Service Excellence

Today, every business is a digital business, and the path forward cannot be “More or Better parts”, it must be… “Better Connections”. The next 10 years will be defined by the quality of connection we create with in our organizations and our business ecosystems – not the siloed digital products we buy. When we focus on connection, we can orchestrate great experiences. Global advances in AI, analytics, and hyper automation promise new ways to connect people and streamline processes. Join this session to learn how you can transform your digital business and maximise your team’s potential.

Monday, 14 November, 2022 / 03:00 PM - 03:30 PM IST

Versa Networks: Unified SASE Platform to Secure and Connect Users, Applications and Devices Anywhere, Anytime

IT leaders are struggling to connect and protect their enterprises by using several products for SD-WAN, SWG, ZTNA, CASB, NGFWaaS and DLP. Such a bolt-on approach weakens security posture due to increased complexity brought about by use of multiple consoles and inconsistent security and network policies. Additionally, it results in increased TCO. According to Gartner, 65% of enterprises will have consolidated individual SASE components by the year 2025. Join us to learn more about Unified SASE. This session would provide the essential blueprint that CIOs/CISOs can use for their environment to build a workplace for the next generation workforce.

Monday, 14 November, 2022 / 03:00 PM - 03:45 PM IST

Roundtable: Infrastructure as Code with a Systemic DevSecOps Framework to Modernize Applications, Moderated by Kyndryl, Inc

Infrastructure as Code with a systemic DevSecOps framework enables flexibility, agility and velocity to modernize applications for your enterprise. It provides seamless deployment of the Infra Stack and removes complexity for the Application Owners and Developers at every stage of the modernization journey. Join this roundtable discussion to learn how to simplify your journey
for infrastructure transformation and application modernization.

Monday, 14 November, 2022 / 03:45 PM - 04:05 PM IST

Hype Cycle for Cloud Computing

Gartner's Hype Cycle for Cloud Computing highlights the key technologies and trends impacting the cloud computing market. This session will highlight the key trends and technologies to watch and offer guidance on how to optimize your cloud computing experience - both today and in the future.

Monday, 14 November, 2022 / 03:45 PM - 04:15 PM IST

Maverick* Research: How CIOs Can Help Their Organizations Become Digitally Sensitive to Drive a Great CX

Understanding consumer attitudes and beliefs, how emotion fits into transactional and interaction requirements, and how technology adoption is driven by psychological attributes is essential. This presentation will review three concepts: empathy, emotional sensitivity and digital sensitivity, providing recommendations to CIOs on how to address these problems and drive effective CX programs.

Monday, 14 November, 2022 / 03:45 PM - 04:15 PM IST

Turning Strategy into Reality - How to Successfully Execute on Your Strategic Goals

Creating a great strategy will not bring success if you can’t execute it successfully. Many enterprises struggle to translate their strategic objectives into action that delivers success. While many create good execution plans, they fail to manage them effectively. This session will provide Executive Leaders with practical steps and approaches to improve their enterprise’s strategy execution.

Monday, 14 November, 2022 / 03:45 PM - 04:15 PM IST

Treat Cybersecurity as a Business Investment

Cost and value drive every business outcome, except cybersecurity (until now). Measuring cybersecurity value delivery by establishing consistent outcome-driven metrics accrues many benefits and helps enhance decision-making and board governance. In this session, senior director analyst, Richard Addiscott, will share an approach to help CIOs and CISOs guide a board toward apt and defensible cybersecurity investments and execution.

Monday, 14 November, 2022 / 03:45 PM - 04:15 PM IST

Executive Insights: Creating a Purpose Driven Organization: Culture, Value and Accountability

This case study will bring to life the digital transformational journey of Fidelity, addressing key aspects such as people, organization model, culture, accountability, and participation that played a major role in their transformation.

Monday, 14 November, 2022 / 03:45 PM - 04:15 PM IST

Townhall: Gartner Opening Keynote

Join us for a townhall style discussion of the Gartner Opening Keynote.

Monday, 14 November, 2022 / 03:45 PM - 04:30 PM IST

Roundtable: The Hybrid Work That Really Works and the One That Doesn’t

Roundtable discussions are informal, allowing you to relax, share insights, challenges and learn lessons, experiences and approaches from your peers. Participation is required.

Monday, 14 November, 2022 / 03:45 PM - 04:30 PM IST

Ask the Expert: Reignite Your Innovation Process to Turn Great Ideas Into Real Value

A repeatable innovation process is essential for meaningful, sustainable innovation. Get your questions answered around how to create or reignite innovation process; how to surface great ideas and nurture progress while managing risk; and how drive the best opportunities forward to deliver real value.

Monday, 14 November, 2022 / 03:45 PM - 04:30 PM IST

Executive Insights Roundtable: Enhance Customer Experience with Innovation

Join your peers in this executive round table discussion to share your perspective and discuss challenges on improving customer experience with platform innovation. This session will place a spotlight on Yes Bank’s journey on developing a next generation customer platform and an open discussion on topics such as automation, analytics, customer service, user adoption etc.

Monday, 14 November, 2022 / 03:45 PM - 04:45 PM IST

Exclusive Invitational Program: How to Influence the C-Suite and Progress Digital Transformation

In this exclusive session, we’ll empower you to effectively communicate and collaborate with the C-suite and the board to get their support on your talent strategy, operating model, technology investments, and program decisions to ultimately achieve business outcomes. We’ll also help you understand how to strengthen your reputation as an influential, credible leader and a trusted digital transformation advisor to help steward the next big change for your organisation. You will hear first-hand from former digital leaders that have successfully navigated the same challenges you’re facing so you, too, can be successful.

Monday, 14 November, 2022 / 04:15 PM - 05:00 PM IST

Refreshment Break

Join us for refreshments in a brief break between sessions.

Monday, 14 November, 2022 / 04:25 PM - 04:45 PM IST

GoTo: Redefining Remote Support in Hybrid World

The pandemic accelerated the adoption of remote and hybrid working practices, as well as changed how IT enables and supports the workforce.For CIOs and IT teams, this presented a number of challenges around deciding which technology infrastructure will best support these environments for years to come and importantly, how data will be effectively secured with so many people operating outside the network perimeter.In the presentation, GoTo will share some of the key findings from our recent research and explore its Impact on IT teams who must enable it, now and in the future.

Monday, 14 November, 2022 / 05:00 PM - 05:45 PM IST

Guest Keynote: Embracing Change

The past two years have forced and enabled glocal businesses, leaders, and professionals to pivot in ways previously thought impossible. From how we communicated, collaborated, and led our teams to what we thought of the nature of work itself—everything adapted to our dynamic and changed needs. In this keynote Aditya Ghosh with discuss:
- How to drive revenue with digital products, customer experience and operational efficiency.
- How to stay competitive in the changing landscape and what would it means for my team and customers.
- How to build a resilient culture in the organization.

Monday, 14 November, 2022 / 05:45 PM - 07:15 PM IST

IT Xpo Networking Reception

Join us for a networking reception on the IT Xpo where you can engage with your peers, Gartner experts, and exhibitors while enjoying delicious appetizer and beverages. Evaluate industry offerings that can move your business forward.

Monday, 14 November, 2022 / 05:55 PM - 06:15 PM IST

Check Point Software Technologies: Future-Proofing your Cybersecurity – Embracing the NXT

Tuesday, 15 November, 2022 / 08:00 AM - 09:00 AM IST

Arrival Refreshments

Enjoy some light refreshments and coffee before the conference.

Tuesday, 15 November, 2022 / 08:00 AM - 04:45 PM IST

Engagement Zone sponsored by Arcon

Join us at our engagement zone for a mix of information and games!

You really wouldn't want to miss it - you can engage with Team ARCON to win exciting, personalized prizes, watch quick demos of our award-winning solutions and play fun minigames!

Tuesday, 15 November, 2022 / 08:00 AM - 04:45 PM IST

Engagement Zone sponsored by Automation Anywhere

Build-a-Bot Interactive Experience Zone The first step in your RPA journey, Experience how fast and easy it is to create your own bots with our web- based and cloud-native intelligent automation platform, Automation 360. In just one hands-on workshop we'll show you how to build, edit, and run your own automation, step by step.

Tuesday, 15 November, 2022 / 08:00 AM - 04:45 PM IST

Engagement Zone sponsored by Lenovo

A dedicated engagement space for deep conversation on technology and interaction with the Lenovo Team

Tuesday, 15 November, 2022 / 08:00 AM - 04:45 PM IST

Engagement Zone sponsored by VMWare

Join us at VMware Cross-Cloud Services Engagement Zone where we help you architect your multi-cloud journey using Cloud-Smart approach. We will show you how you can achieve three important strategic outcomes for your business to accelerate digital innovation. These outcomes are:

- Accelerate app development on any cloud using consistent developer experience
- Realize consistent multi-cloud infrastructure with greater resilience, security and cost-efficiency
- Offer frictionless employee experience with secure access to any app from any location on any device with consistent security posture

Tuesday, 15 November, 2022 / 08:00 AM - 05:30 PM IST

Exclusive Members Lounge

Program Members and Majestic attendees: The Exclusive Member Lounge provides Executive Programs members, Gartner for CIO Members and Gartner for Midsize Enterprise CIO members along with Majestic prospects a relaxing private lounge to refresh, meet peers and stay productive in between sessions. Located in the Exclusive Members Lounge, Grand Salon, Residences, Grand Hyatt.
Monday 7:30am - 5:45pm
Tuesday 8:00am - 5:30pm
Wednesday 8:00am - 3:45pm

Tuesday, 15 November, 2022 / 08:00 AM - 05:30 PM IST

Gartner Zone

Gartner Zone is a way to experience Gartner solutions through product demos, interactive digital experiences showcasing how Gartner tools and insights help address an organization’s mission-critical priorities.

Tuesday, 15 November, 2022 / 08:00 AM - 06:30 PM IST

IT Xpo Open Hours

Visit the IT Xpo to evaluate industry offerings that can move your business forward. Engage with your peers, Gartner experts, and exhibitors. Attend a theater session to see technology in action.

Tuesday, 15 November, 2022 / 08:00 AM - 06:30 PM IST

Conference Registration and Information Hours

Registration and information hours for the day.

Tuesday, 15 November, 2022 / 09:00 AM - 09:45 AM IST

Guest Keynote: The Tech Humanist Future

It's not only the future that's uncertain: even the present can be challenging for leaders to navigate. Kate O'Neill — known as the "Tech Humanist" — delivers a keynote address that offers insights and foresights for leaders to make confident decisions that are good for business and aligned with humanity. In examining a wide range of considerations like the climate, the changing workplace, geopolitical impacts, and more, Kate frames up the challenges as both a responsibility and an opportunity for leaders. She also explores the future of work, jobs, talent, and the workplace with an emphasis on the role of technology in shaping our world. Along with big picture insights, this keynote includes real-world examples to spark a-ha moments for meaningful takeaways. With its bright energy and inspiring message, this keynote will leave attendees energized and ready to face — and create — the future.

Tuesday, 15 November, 2022 / 09:45 AM - 10:30 AM IST

Refreshment Break

Join us for refreshments in a brief break between sessions.

Tuesday, 15 November, 2022 / 10:00 AM - 10:20 AM IST

Magic Quadrant for Public Cloud IT Transformation Services

This Magic Quadrant will provide insights into the public cloud positioning of leading IT services providers.

Tuesday, 15 November, 2022 / 10:30 AM - 10:50 AM IST

Hype Cycle for Digital Banking Transformation

Technology innovations are driving bank and nonbank competitor activity, influencing customer demand for product and services, and shaping regulators’ actions globally. Learn about key innovations shaping the industry and implications for technology investment strategies.

Tuesday, 15 November, 2022 / 10:30 AM - 11:00 AM IST

How to Evaluate Vendor Sustainability

Sustainability is a multifaceted concept and includes environmental, social and economic dimensions. Executive leaders pursuing sustainability outcomes must fully understand the sustainability posture of their partners, suppliers and technology vendors to achieve their desired sustainability outcomes. This session will cut through the noise and hyperbole of sustainability positioning and provide practical guidance for assessing vendor sustainability.

Tuesday, 15 November, 2022 / 10:30 AM - 11:00 AM IST

Executive Vision for 2023: Strategic Portfolio Management

Increased adoption and acceleration of digital business has forced virtually every executive to drive their enterprises to become more adaptive and agile to excel in time of constant disruption. This session is designed to equip executives with strategic portfolio management practices to embrace the unprecedented complexity and change that will provide at certain business context in the next 12 to 18 months.

Tuesday, 15 November, 2022 / 10:30 AM - 11:00 AM IST

Signature Series: Flourishing in the Rejuvenated Work and Talent Landscape

The way we work and treat tech talent has gone back to its roots — human-centricity. Progressive CIOs must continuously renew ways of working and reinvigorate approaches to talent to match the pace of market change. This session will cover the latest trends and emerging leading practices.

Tuesday, 15 November, 2022 / 10:30 AM - 11:00 AM IST

Building a Digital Future: The Metaverse

Organizations should consider cautiously investing in the Metaverse, or at the very least explore it in detail because their digital future may be molded by it. CIOs and IT leaders must consider the Metaverse as a key trend that will provide opportunities and drive strategic business innovations beyond technology. This session discusses the strategies that leverage how the Metaverse will provide innovative digital product or service opportunities.

Tuesday, 15 November, 2022 / 10:30 AM - 11:00 AM IST

Unlock Value in AI Investments With Seven Practices

Realizing the value and reaping the benefits are the top issues facing leaders executing AI projects. The five keys distilled from successful pioneers will enable leaders to productize AI at scale and unlock value from their AI initiatives.

Tuesday, 15 November, 2022 / 10:30 AM - 11:15 AM IST

Ask the Expert: Use Total Experience to Drive Resilient Government Service Delivery for Citizens and Employees

Total experience (TX) is an approach that combines the disciplines of UX, CX (inclusive of all government customers, residents, visitors, businesses and others), EX, and MX for a more holistic service design and delivery. It represents a logical evolution in maturity away from CX or EX management in isolation toward creating shared and better experiences to increase citizen and employee confidence with government services.

Tuesday, 15 November, 2022 / 10:30 AM - 11:15 AM IST

D,E&I Leadership Panel: Overcoming Diversity Challenges

There is widespread agreement on the need to improve diversity and inclusion in the workplace. But it’s not easy to deliver on the promises made. We have definitions, trainings, and frameworks in place for DE&I, now we need to move to next level with ground level challenges and implementation. This panels of leaders will provide their views on these challenges and much more.

Tuesday, 15 November, 2022 / 10:30 AM - 12:00 PM IST

CIO Experience Workshop: Gamifying Cybersecurity — A Day in the Life of a Cybercriminal

This interactive “gamified” workshop is designed to actively involve senior leaders, board members and business stakeholders to boost their awareness of Cybersecurity by flipping their perspective by looking through the lens of the attacker’s PoV. This workshop also serves as an approach to identifying potential gaps and actions required to bolster the security efforts of the enterprise.

Tuesday, 15 November, 2022 / 11:15 AM - 11:45 AM IST

Future of Cloud 2027: From Technology to Business Innovation

As cloud computing evolves from technology enabler to business disruptor, IT leaders must understand their organization’s business strategy first, and then seek opportunities to leverage new and emerging cloud capabilities to accelerate that strategy. This session is based on our top predictions regarding cloud computing in 2027 and how they drive the cloud value proposition forward.

Tuesday, 15 November, 2022 / 11:15 AM - 11:45 AM IST

Seven Big DEI Mistakes and How CIOs Can Avoid Them

Common but avoidable mistakes can keep organizations from achieving DEI advancement. This session shows CIOs the DEI pitfalls to evade and how to develop a measurable action plan that leads to progress on this key organizational priority.

Tuesday, 15 November, 2022 / 11:15 AM - 11:45 AM IST

Advancing to Outcome-Based Technology Investments

Leaders expect technology to do more than automate and integrate operations, they expect it to achieve business outcomes. Outcome-based investments have long been an aspiration of CIOs and business leaders. New combinations of information, technology, provider and management techniques make investing in outcomes not only possible but preferred and a big part of the future of IT.

Tuesday, 15 November, 2022 / 11:15 AM - 11:45 AM IST

Future of Work: Getting the Talent and Skills You Need

Is talent getting in the way of your organization’s success? Or is it your most important enabler? The combination of labor market conditions, uncertainty and digital transformation demand new ways of looking at skills and talent. In this future-oriented session, we look at how to rethink where CIOs and their teams can find talent in talent marketplaces, and reskill and upskill in dynamic ways

Tuesday, 15 November, 2022 / 11:15 AM - 11:45 AM IST

Driving Competitive Advantage: Board of Directors Survey 2023

Boards are looking for long-term strategic competitive advantage from their digital business investments. It is no longer about 'just' incremental fringe improvements in enterprise financials. Analysis from the Board survey 2023 will be presented, with a particular emphasis on how executive leaders can support board objectives in driving long-term competitive advantage in a difficult environment colored increasingly by societal challenges including DE&I and sustainability priorities.

Tuesday, 15 November, 2022 / 12:00 PM - 12:30 PM IST

SAS: Going from Insights to Impact with Analytics & tackling the barriers to Cloud

Increasing revenue, reducing cost, faster deployments, and de-risking the cloud are challenges organizations deal with in their journey to make the best out of their analytics investments.
In this session, complemented with real-world stories of organizations, you’ll hear how augmenting the 4Ds of the analytics lifecycle will help accelerate automation and decisioning – resulting in maximized business value and better returns.

Tuesday, 15 November, 2022 / 12:00 PM - 12:30 PM IST

VMware: From Cloud Chaos to Cloud Smart–The Destination of Every Multi-Cloud Journey

The need for continuous innovation has driven companies across to embrace a multi-cloud model. While multi-cloud provided greater choice, it also led to a big spike in complexity. We call this phase “Cloud Chaos”. The desired state in organisations is a more mature “Cloud Smart” approach, where you have freedom to enable and accelerate developer productivity whilst enhancing your cost, security and risk management across different private, public and edge clouds.
Join us in this session to understand how VMware can enable Business Leaders realise a consistent Multi-Cloud Operating Model.

Tuesday, 15 November, 2022 / 12:00 PM - 12:30 PM IST

Zendesk: AI's Next Frontier and the Impact to CX

For the last several years, Artificial Intelligence has been a key priority for Business leaders across industries. But one of the biggest challenges comes after companies adopt AI solutions: while using AI to improve the customer experience. Through this session, KT Prasad (VP, Strategic Enterprise, APAC at Zendesk) elaborates on the evolution of AI and what it means for CX. We also get the industry perspective from Ekhlaque Bari (CIO at Jubilant Foodworks) who weighs in with his real-world insights on how AI will shape the future of CX

Tuesday, 15 November, 2022 / 12:00 PM - 12:30 PM IST

Dell Technologies: India’s Digital Journey – Delivering Breakthrough Innovation

According to a recent research, data has grown multifold so much so that few organizations are handling 10 times more data than in the last five years. How does Dell Technologies help? We provide a simplified, scalable and intelligent modern security approach that helps you build your business confidently and securely. We are committed to getting you there faster and easier with our own portfolio- Zero Trust.
With that, we have talked about the key areas of innovation at Dell Technologies.

Tuesday, 15 November, 2022 / 12:00 PM - 12:45 PM IST

Roundtable: Demystifying Zero Trust Framework, Moderated by Cisco

Zero Trust, Gartner's CARTA, Forrester's Zero Trust eXtended, ZTNA, Zero Trust Access, etc; but what does any of this really mean to the security practitioner? In this session, we will debunk the 'evil marketing buzz' and provide clarity to all this noise, help you connect the dots, and see the implementation demo of how the Zero Trust Architecture model was always intended to be, why, and how that model provides for efficient security. Many approaches to ZT are focused only on situations where a user can interactively authenticate and access an application via. broker-based method.

Tuesday, 15 November, 2022 / 12:00 PM - 12:45 PM IST

Executive Insights Roundtable: Customer Experience Focused Legacy Modernization

Organizations in financial services are currently saddled by the legacy infra and technology stack. This is impacting the organization's ability to delight the customers in terms of experience, instant gratification, and agility. We will share Maxlife example as on approach to modernization of technology stack with the bias to make customer journey's better. We will also share key challenges and seek experiences and perspectives of other technology leaders .

Tuesday, 15 November, 2022 / 12:30 PM - 02:00 PM IST

Attendee Lunch

Engage with your peers, Gartner experts, and exhibitors while enjoying delicious food and beverages. Evaluate industry offerings that can move your business forward. Attend a stage session on IT Xpo to see technology in action.

Tuesday, 15 November, 2022 / 12:30 PM - 02:00 PM IST

CIO Experience Lunch: Fireside Chat with Kate O’ Neill Tech Humanist, Author, and Experience Strategy Expert

Join this invigorating conversation with Kate O’ Neill on the role of technology in shaping the future of work. The session will unearth fresh perspectives on what do emerging and exponential technologies mean for the future of human jobs? how will this shift our human understanding of meaningful work, of accomplishment, of achievement? And how can companies prepare for workplaces that increasingly blend human and machine contributions?

Tuesday, 15 November, 2022 / 12:55 PM - 01:15 PM IST

Snowflake: Driving Data Collaboration with the Snowflake Data Cloud

Enabling your data teams to successfully deliver more value from data with AI/ML and other strategic initiatives is not a trivial task. In recent years, the data cloud has gained popularity as a way to solve many of the data governance, processing, and collaboration challenges that prevent data teams from delivering more value, faster. With sharing and collaboration in mind, the Snowflake Data Cloud provides your organization with the necessary foundation to embark on a data collaboration journey.

Tuesday, 15 November, 2022 / 01:20 PM - 01:40 PM IST

IBM: Putting Data, AI, and Automation to Work for your Enterprise

To thrive in this age of the unexpected, companies must leverage data, analytics, and automation at scale to unlock new growth opportunities, innovate future ideas and personalize customer as well as employee experiences.

To do so, enterprises need to:
-Start with data: Connect the right people, to the right data, at the right time to promote agility and predict outcomes with the data fabric approach.
-Predict outcomes with analytics: Empower business users with AI-driven self-service analytics to predict and shape future outcomes.
-Empower your people with automation: By using AI and automated tools, enterprises can make sense of that unstructured data and reclaim employee time.

Join us for this session to learn how enterprises are putting data, AI, and automation to work for creating customer loyalty and for empowering their people.

Tuesday, 15 November, 2022 / 01:45 PM - 02:05 PM IST

Checkmarx: Securing the Software Supply Chain from Cybersecurity Threats

Organizations are under constant pressure to deliver business applications to stay ahead of competition and deliver value. Hence, many have turned to open-source software to increase app development speed and agility. This exposes organizations to what's known today as supply chain attacks triggering ransomware assault or third-party data breaches threatening to shut down operations at any moment. Join this session to learn how you can gain full visibility into threats facing your digital supply chain & how to use actionable intelligence to focus on the risk that matters most to your business.

Tuesday, 15 November, 2022 / 02:00 PM - 02:30 PM IST

Don't Just Add to Your Customer Experience - Subtract From It

"Let's do new things." "Let's do more." The customer experience (CX) is typically additive. But another path to CX improvement is via subtraction. What can you remove from your CX to make it better? What blockers are preventing a better CX, and how can you eliminate those blockers? How do you utilize a "stop doing" list? This session explains how to effectively utilize subtraction to improve your CX.

Tuesday, 15 November, 2022 / 02:00 PM - 02:30 PM IST

Drive Business Innovation With Democratized Digital Delivery

As technology delivery is distributed across the enterprise and digital innovation becomes a shared leadership responsibility, CIOs must orchestrate and enable innovation by technologists outside of IT to accelerate the pace of digital business. Join this session to learn how leading CIOs are leveraging democratized digital delivery to drive business innovation.

Tuesday, 15 November, 2022 / 02:00 PM - 02:30 PM IST

Use Management Hacks to Create an Antifragile Enterprise

Being able to evolve and grow through highly uncertain times is a critical capability that most companies are lacking to the extent needed in the current global context. Implementing initiatives to become more antifragile can be slow and expensive. Use the management 'hacks' shared in this session to kickstart your enterprise's antifragility quickly and cheaply.

Tuesday, 15 November, 2022 / 02:00 PM - 02:30 PM IST

Gartner's CIO Playbook for Dealing With a Recession

Economic downturns represent considerable challenges for CIOs and IT functions. This session will lay out Gartner's playbook on how CIOs should proactively respond and prepare for periods of economic uncertainty, by managing three key components: spend management, digital investment and talent.

Tuesday, 15 November, 2022 / 02:00 PM - 02:30 PM IST

Executive Insights: Apex Technology Leadership – The Evolving Role of the CIO

Join the conversation with Chief Digital & Information Officer of Birla Carbon Madhavi Kanumoory on her perspective of the evolving role of the CIO and the leadership requirements to influence and drive business growth. The session will address areas such as the business models, evolution of technology, talent and culture.

Tuesday, 15 November, 2022 / 02:00 PM - 02:45 PM IST

CIO Experience Roundtable: Stop Talking About Your Operating Model and Start Living It

Many organizations are attempting to make, or evaluating, changes to their operating model with varying levels of success and acceptance. Join this lightly facilitated interactive discussion on implementing operating models. Come prepared to share lessons learned and pathways to success in making operating model changes in your organization.

Tuesday, 15 November, 2022 / 02:00 PM - 03:30 PM IST

CIO Experience Leadership Exchange: Drive Growth by Rethinking Your Talent Bench

CIOs can’t hire their way out of the technology talent crisis. This highly interactive, discussion-based session will bring together CIOs to explore how leading organizations are adapting their talent management practices to drive business outcomes. We will explore unconventional approaches along multiple dimensions of the talent management lifecycle, from attracting and retaining top talent to upskilling/reskilling staff to thrive in a dynamic and distributed digital delivery environment.

Tuesday, 15 November, 2022 / 02:45 PM - 03:15 PM IST

AWS: Measuring Success of your Transformation

How do you know whether you’re successful in your cloud journey and your digital transformation? Or, when you’re planning your digital initiative, what benefits should you expect and how will you see them reflected in the company’s performance? In this session, referencing the experience gained through transformation journeys with companies, we will cover how organizations can find ways to measure results, starting with gaining clarity on goals and formulating approaches to accomplish them.

Tuesday, 15 November, 2022 / 02:45 PM - 03:15 PM IST

Kyndryl: Radically Transform how you can Provision, Consume, and Manage Digital Technologies

Demand for digital is growing, but enterprise transformation is falling behind. Inherent complexities in business and the technology that enables it, along with scarcity of technical skills, make progress difficult. Compounding the problem is the explosive increase in digital providers that are outpacing organizations ability to integrate right solutions for the best outcomes. Join this session to learn how to accelerate digital business journey by creating an uninterrupted path between a digital business and the technology that delivers it.

Tuesday, 15 November, 2022 / 02:45 PM - 03:15 PM IST

Slack : Practical Approaches to Enable a Connected, Flexible and Inclusive way of Working with a Digital HQ

We have a once-in-a-generation opportunity to rethink & reshape how we work by embracing the concept of a Digital HQ. Our digital & physical spaces have flipped-this shift has raised new challenges for employees. Right now, the balance between the digital & physical workplace is in constant flux, what’s missing is a place that is connected, flexible & inclusive. At Slack, we call that the digital HQ.
Join us as we dive into some practical approaches on how to enable new ways of working with a digital HQ by breaking down communication silos, embracing flexibility & automating work.

Tuesday, 15 November, 2022 / 02:45 PM - 03:30 PM IST

Roundtable: Thriving in Disruptive Times through ‘As-A- Service’ Models, Moderated by Lenovo

IT leaders believe their roles have increased in influence. Today they make major technology investments based on their own vision of the company compared to the organization’s overall vision. They are under increasing pressure to deliver on strategic business objectives for their organization. Can the ever-growing demands on IT be mitigated by simple, flexible, consumption-based ‘As-a-Service’ model?
Join, the Lenovo Leadership team for an engaging discussion on ‘As a Service’ Services such as Lenovo TruScale - flexible solutions delivered with the simplicity of a scalable as a service model.

Tuesday, 15 November, 2022 / 03:30 PM - 03:50 PM IST

Magic Quadrant for Robotic Process Automation

Robotic process automation (RPA) continues to grow its footprint as organizations look for ways to improve operational efficiency and integrate digital business with legacy systems. This session offers a quick overview of the enterprise RPA vendors to help CIOs with their own assessment.

Tuesday, 15 November, 2022 / 03:30 PM - 04:00 PM IST

Grow Business Through Modular Redesign of the Enterprise Operating Model

A modular enterprise operating model enables executive leaders to proactively steer their business toward growth opportunities despite market volatility. Digitalized business capabilities are the key. CIOs and Enterprise Architects can use Gartner's 3 integrated business frameworks — strategy, business model, enterprise operating model — with their business executives to identify where modularity is most needed.

Tuesday, 15 November, 2022 / 03:30 PM - 04:00 PM IST

Signature Series: Gartner’s Top Strategic Predictions for 2023 and Beyond - Seizing Uncertainty

The future is always uncertain. But the idea that “uncertainty brings opportunity” is almost a universal constant. And now is the time to seize opportunities. This presentation covers ten predictions of the future that represent opportunity — or threat. CIOs tech providers and business leaders will need to decide which while acting swiftly.

Tuesday, 15 November, 2022 / 03:30 PM - 04:00 PM IST

What Goes Where: A Guide to Cybersecurity Organization Design

There is no such thing as a perfect, universally appropriate model for security organizations. Every enterprise must develop its own model, taking into consideration basic principles, practical realities and the challenges of digital transformation. This session will address the following issues: Trends and challenges in security organization design; Factors that influence security organizations; Best practices and contemporary conceptual design models for security organizations.

Tuesday, 15 November, 2022 / 03:30 PM - 04:00 PM IST

Executive Insights: A Customer Centric Transformation Journey

The digital transformation journey of Bharat Petroleum has kept the customer at the center while designing and developing each initiative and adopting each technology. This presentation will address the three pillars of Trust, Convenience and Personalization, that has been the foundation of this customer centric transformation journey. It will highlight how BPCL focused on the core challenges of the customer, providing transparency in each interaction, and thus developing trust, data collection and deep analytics to the company, leading to innovative and customer centric offers, creating their competitive advantage.

Tuesday, 15 November, 2022 / 03:30 PM - 04:00 PM IST

Build the Right Cloud Operating Model to Deliver Better Business Outcomes

In order to accelerate digital innovation, technology teams must go beyond cloud centers of competence. They must sponsor a cloud center of excellence that empowers and enables the business, a transformative approach to infrastructure and operations, and an emphasis on agility throughout the rest of the I&T operating model.

Tuesday, 15 November, 2022 / 03:30 PM - 04:15 PM IST

Executive Insights Roundtable: Driving Digital Transformation in Manufacturing with Emerging Technologies

Join your peers in this executive round table discussion to share your perspective and discuss challenges on emerging technologies transforming your operating model. This discussion will address areas such as cost efficiency, quality, customer experience and cybersecurity.

Tuesday, 15 November, 2022 / 03:30 PM - 04:15 PM IST

Ask The Expert: How Can CIOs Enable Banking Leaders To Deliver On Critical Priorities?

Per Gartner's latest survey, nearly 90% of banking board of directors view digital as a core business growth strategy. The focus is no longer on having a good digital strategy but building a better business strategy, enabled by digital. This session will explore the main priorities of banking leaders and allow CIOs to discuss the role they can play in delivering business priorities.

Tuesday, 15 November, 2022 / 04:00 PM - 04:45 PM IST

Refreshment Break

Join us for refreshments in a brief break between sessions.

Tuesday, 15 November, 2022 / 04:10 PM - 04:30 PM IST

Splunk: How to Build a Foundation for Business Resilience

Every organization depends on their underlying digital systems now more than ever before. But also in today’s world, we are experiencing more unpredictability and more uncertainty than ever before. Organizations must build cyber resilience that spans across silos. Splunk can help build a foundation of cyber resilience that spans across Security, IT and DevOps and across different levels of disruption. As the unified Security and Observability platform, only Splunk is designed to help you access all relevant data at scale, while helping achieve tool consolidation.

Tuesday, 15 November, 2022 / 04:45 PM - 05:30 PM IST

Guest Keynote: Enlightened Leadership

These are uncertain times. The Covid pandemic, political conflict and climate change make leadership both important and vulnerable. In this talk, Tshering Tobgay draws lessons from the leadership of enlightened beings to inspire business leaders to navigate their companies during these anxious times.

Tuesday, 15 November, 2022 / 05:30 PM - 06:30 PM IST

IT Xpo Networking Reception

Join us for a networking reception on the IT Xpo where you can engage with your peers, Gartner experts, and exhibitors while enjoying delicious appetizer and beverages. Evaluate industry offerings that can move your business forward.

Tuesday, 15 November, 2022 / 05:40 PM - 06:00 PM IST

Newgen Software: Unlock Holistic Customer Journey with NewgenONE

Join Ritesh Varma, Global Head & VP, Business Solutions Group, Newgen Software, as he shares insights into how enterprises can leverage a single comprehensive low code platform to simplify their most complex, content-driven business needs.
The platform encompasses Newgen’s native capabilities, including:

• Process automation to digitize end-to-end customer and employee journeys with low code
• Content services to manage complex business information and extract intelligent insights
• Communication management capabilities to deliver personalized communications across channels at scale

New-age technologies, such as RPA, AI/ML, analytics, etc., empowers users to make smarter decisions. Enterprises can leverage Newgen’s 100% custom-fit industry applications to build a radically different and futuristic workplace.

Tuesday, 15 November, 2022 / 05:45 PM - 06:15 PM IST

Meet & Greet: With Guest Speaker Dasho Tshering Tobgay, Former Prime Minister of Bhutan

Join this session to meet and have a conversation with Dasho Tshering on his principles of enlightened leadership and what it takes to be a leader of the future.

Wednesday, 16 November, 2022 / 08:00 AM - 09:00 AM IST

Arrival Refreshments

Enjoy some light refreshments and coffee before the conference.

Wednesday, 16 November, 2022 / 08:00 AM - 02:45 PM IST

IT Xpo Open Hours

Visit the IT Xpo to evaluate industry offerings that can move your business forward. Engage with your peers, Gartner experts, and exhibitors. Attend a theater session to see technology in action.

Wednesday, 16 November, 2022 / 08:00 AM - 03:00 PM IST

Engagement Zone sponsored by Arcon

Join us at our engagement zone for a mix of information and games!

You really wouldn't want to miss it - you can engage with Team ARCON to win exciting, personalized prizes, watch quick demos of our award-winning solutions and play fun minigames!

Wednesday, 16 November, 2022 / 08:00 AM - 03:00 PM IST

Engagement Zone sponsored by Automation Anywhere

Build-a-Bot Interactive Experience Zone The first step in your RPA journey, Experience how fast and easy it is to create your own bots with our web- based and cloud-native intelligent automation platform, Automation 360. In just one hands-on workshop we'll show you how to build, edit, and run your own automation, step by step.

Wednesday, 16 November, 2022 / 08:00 AM - 03:00 PM IST

Engagement Zone sponsored by Lenovo

A dedicated engagement space for deep conversation on technology and interaction with the Lenovo Team

Wednesday, 16 November, 2022 / 08:00 AM - 03:00 PM IST

Engagement Zone sponsored by VMWare

Join us at VMware Cross-Cloud Services Engagement Zone where we help you architect your multi-cloud journey using Cloud-Smart approach. We will show you how you can achieve three important strategic outcomes for your business to accelerate digital innovation. These outcomes are:

- Accelerate app development on any cloud using consistent developer experience
- Realize consistent multi-cloud infrastructure with greater resilience, security and cost-efficiency
- Offer frictionless employee experience with secure access to any app from any location on any device with consistent security posture

Wednesday, 16 November, 2022 / 08:00 AM - 03:45 PM IST

Exclusive Members Lounge

Program Members and Majestic attendees: The Exclusive Member Lounge provides Executive Programs members, Gartner for CIO Members and Gartner for Midsize Enterprise CIO members along with Majestic prospects a relaxing private lounge to refresh, meet peers and stay productive in between sessions. Located in the Exclusive Members Lounge, Grand Salon, Residences, Grand Hyatt.
Monday 7:30am - 5:45pm
Tuesday 8:00am - 5:30pm
Wednesday 8:00am - 3:45pm

Wednesday, 16 November, 2022 / 08:00 AM - 04:00 PM IST

Conference Registration and Information Hours

Registration and information hours for the day.

Wednesday, 16 November, 2022 / 08:00 AM - 04:00 PM IST

Gartner Zone

Gartner Zone is a way to experience Gartner solutions through product demos, interactive digital experiences showcasing how Gartner tools and insights help address an organization’s mission-critical priorities.

Wednesday, 16 November, 2022 / 09:00 AM - 09:45 AM IST

Signature Series: CIO and Technology Executive Agenda for 2023

During these uncertain and challenging times, leading CIOs radically reframe their organization’s value proposition and how their technology departments create value. They reposition the organization as a force multiplier. This year’s CIO and technology executive agenda explores the leadership actions necessary to close IT execution gaps by leveraging a decentralized and distributed delivery approach.

Wednesday, 16 November, 2022 / 09:45 AM - 10:30 AM IST

Refreshment Break

Join us for refreshments in a brief break between sessions.

Wednesday, 16 November, 2022 / 10:30 AM - 10:50 AM IST

Magic Quadrant for Security Service Edge (SSE)

Gartner published a new Magic Quadrant for Security Service Edge (SSE) covering the cloud-delivered security services of a SASE architecture. This session will cover how to think about solutions and vendors represented in this new market.

Wednesday, 16 November, 2022 / 10:30 AM - 11:00 AM IST

Accelerate Sustainability With AI, IoT and Blockchain

Everyone thinks of electric vehicles and renewable energy only as key technologies driving sustainability. But digital also plays a huge and so far underutilized role. CIOs should use AI, IoT, blockchain and other digital technologies to make faster sustainability and ESG impact.

Wednesday, 16 November, 2022 / 10:30 AM - 11:00 AM IST

Signature Series: CEO Concerns 2022-23 - Implications and Actions for CIOs

Now in its second decade, Gartner’s global CEO survey uncovers business leader priority changes that will redirect the use of technology in the business. Momentous events are reshaping the business world; this session will explain some of the domino consequences for CIOs.

Wednesday, 16 November, 2022 / 10:30 AM - 11:00 AM IST

Strategic Trends In Application Platforms and Architecture

Business innovation is more digital then ever and relies on technology platforms that deliver continuously safe and effective intelligence, agility, integrity and scale. Some critical strategies are emerging to bring the application platforms forward to meet this accelerating business demand.
- Applications become digital platforms
- Enterprise nervous system keeps the business always ready
- Business-IT continuum redefines the models of software engineering

Wednesday, 16 November, 2022 / 10:30 AM - 11:00 AM IST

The Journey Map to Change the Enterprise Culture

CIOs are increasingly encountering that the main barriers for their enterprise's digital ambitions do not come from the IT organization but from the rest of business areas. Many CIOs are mandated to create a digital mindset in their companies. Others are not explicitly mandated, but feel the pressure of the expectation that they lead that mindset shift. In this session attendees will learn the map to make that culture change journey.

Wednesday, 16 November, 2022 / 10:30 AM - 11:00 AM IST

Executive Insights: How to Execute a Large-Scale Transformation in a M&E Landscape

Large scale transformation on technology landscape on both – Functional & Enterprise side (addition of incremental & exponential capabilities through CoE Model- AIML, Automation, Startup Ecosystem)

Wednesday, 16 November, 2022 / 10:30 AM - 11:15 AM IST

Ask the Expert: Flourishing in the Rejuvenated Work and Talent Landscape

Join us for an opportunity to engage more deeply in the themes and concepts presented in the Signature Series session: “Flourishing in the Rejuvenated Work and Talent Landscape.”

Wednesday, 16 November, 2022 / 10:30 AM - 11:15 AM IST

Ask the Expert: Gartner's Top Strategic Predictions for 2023 and Beyond: Seizing Uncertainty

A follow-up from the Signature Series presentation “Gartner's Top Strategic Predictions for 2023 and Beyond: Seizing Uncertainty". Bring your questions to this interactive session and take a deeper dive into these predictions including the ones you feel will have the greatest potential impact to your organization or industry.

Wednesday, 16 November, 2022 / 10:30 AM - 11:15 AM IST

Roundtable: How to Ensure the Balance of Equity and Equality in a Hybrid Workplace ?

Equity and Equality in the workplace is all about empowering employees to be their best, Join your peers to discuss and learn how organizations are building a balance of Equity and Equality in a hybrid workplace. Addressing topics such as bias, culture, governance etc.

Wednesday, 16 November, 2022 / 10:30 AM - 11:30 AM IST

Contract Negotiation Clinic: Follow Gartner's Top 10 Tips, Tactics and Tricks for Negotiation Success

This session will illustrate and guide procurement, vendor managers, and IT leaders involved in the negotiation planning process how to incorporate ten “must know” tips, tactics and “tricks” into the negotiation plan to optimize pricing, discounts and contract terms. Attendees will receive ready-to-use checklists, templates, and worksheets for optimizing future negotiations with existing, new, and emerging vendors.

Wednesday, 16 November, 2022 / 10:30 AM - 12:00 PM IST

CIO Experience Leadership Exchange: Drive Growth by Democratizing Digital Delivery by Design

This highly interactive, discussion-based session will bring CIOs together to explore how to meet accelerating demand by democratizing digital delivery by design. This means finding ways to equip and empower others to safely build digitalized capabilities, channels, assets and products that drive growth, save money and minimize risks. Join your peers for this unique opportunity to share experiences, identify best practices and discover trends.

Wednesday, 16 November, 2022 / 11:15 AM - 11:45 AM IST

Automation Anywhere: Transforming the Employee Experience with Intelligent Automation

Has your organization been impacted by the talent shortage? Whether you're a business or technical leader, finding skilled employees has become another full-time job. The talent shortage is here to stay, but fortunately, Automation Anywhere helps businesses create and manage intelligent automation that enables teams to increase productivity while providing a better work experience. Join and learn how you can use intelligent automation to make the lives of your teams happier and more fulfilling while driving business growth

Wednesday, 16 November, 2022 / 11:15 AM - 11:45 AM IST

Commvault: How Modern Data Protection Delivers a Zero Data Loss Strategy for Business Resilience

IT teams today must manage vast volumes and variety of data between legacy and traditional workloads spread across cloud, on-premises and the edge, resulting in silos adding complexity whilst increasing risks from cyberattacks, ransomware etc. How can you manage this data sprawl, protect and recover from threats and ensure the integrity of your data all while managing costs and shrinking IT budgets? Join this session to learn how Modern Data Protection offers a solution by delivering a Zero Data Loss strategy to boost data and business resilience for organizations.

Wednesday, 16 November, 2022 / 11:15 AM - 11:45 AM IST

Executive Insights: Cross Domain Common Analytics: The ONGC Experience

The session will cover ONGC’s journey of transformation from IT & Digital as an enabler to contributor to a core business tool. We will be covering the ONGC experience highlighting digital initiatives selection, lessons learnt and roadmap to the future.

Wednesday, 16 November, 2022 / 12:00 PM - 12:20 PM IST

Hype Cycle for Emerging Technologies

CIOs must determine the impact of emerging technologies on their industries and organizations. This session identifies the emerging technologies on the horizon with transformational benefits and broadest cross-industry impact.

Wednesday, 16 November, 2022 / 12:00 PM - 12:30 PM IST

Avoiding the Top Mistakes in Your Cloud Strategy

Many organizations think they have a working cloud strategy or are lacking one altogether. They often consider the needs of IT without input from other parts of the organization. Likewise, they are often operating under the false assumption that a cloud strategy is the same as a cloud implementation plan or a data center strategy. Here are the top 10 mistakes Gartner saw most often while reviewing hundreds of cloud strategy documents.

Wednesday, 16 November, 2022 / 12:00 PM - 12:30 PM IST

How to Build a More Security Conscious Corporate Culture That Actually Reduces Cybersecurity Risks

The human element is the most prominent contributor to data breaches and legacy approaches delivering curriculum-based, awareness-centric programs are no longer effective. CIOs and CISOs must look beyond merely raising 'security awareness' and embed a contextually-appropriate security culture for their organization. Join this session to learn how to build and deliver an effective security behavior and culture change program or SBCP.

Wednesday, 16 November, 2022 / 12:00 PM - 12:30 PM IST

Unprecedented Change Fatigue Is Lurking — Don't Let It Spoil Your Team and Business

Accelerated digital transformation is causing unprecedented levels of change fatigue. According to our research, it will only get worse. Under this scenario, your team's performance and business goals are at stake. In this session you will learn how to anticipate to it and minimize change fatigue.

Wednesday, 16 November, 2022 / 12:00 PM - 12:30 PM IST

What the Best CX Organizations Do

Gartner conducted its first-ever survey of executives to learn what makes best-in-class organizations work. In this presentation, we’ll share insights on executive compensation, organization structure, collaboration and decision making that go into creating a CX capability that will help CIOs and organizations weather the next disruption.

Wednesday, 16 November, 2022 / 12:00 PM - 12:45 PM IST

Ask the Expert: CIO and Technology Executive Agenda for 2023

A follow up from the Signature Series presentation “CIO and Technology Executive Agenda for 2023."

Wednesday, 16 November, 2022 / 12:00 PM - 12:45 PM IST

CIO Experience Roundtable: Navigating a Successful Customer Experience Journey

Shifting consumer trends have many organizations on a “customer experience journey.” Customer experience (CX) leaders say that 68% of the CX projects in 2021 involved technology. Join this lightly facilitated interactive discussion and prepare to share how you've addressed the impacts to technology organizations, traps to avoid and best practices for success.

Wednesday, 16 November, 2022 / 12:00 PM - 12:45 PM IST

Executive Insights Roundtable: Impact of Geopolitical Landscape Shift on GICs

Geopolitical tensions have rapidly evolved in the past few years and are creating many unknowns for multinational enterprises. The pace of de-globalization is accelerating as new sanctions, data transfer and IP restrictions and are announced almost on a daily basis. Over half of executive leaders in multinational enterprises believe that they must undertake more IT systems locally over the next 18 months to stay resilient in the multipolar world.
Join your peers in this executive round table discussion led by Siva Padmanabhan to discuss the impact of geo political risks on operations, how do you mitigate these risks and the outlook for 2030 from a people, technology and data perspective.

Wednesday, 16 November, 2022 / 12:00 PM - 01:00 PM IST

Contract Negotiation Clinic: Software as a Service

SaaS has become the primary delivery model for many applications, including critical systems such as CRM, HCM and ERP. SaaS buyers are often unsure which contract terms are negotiable. This interactive clinic will cover key SaaS terms and what to negotiate, including SLAs, exit planning, security and data provisions, hidden costs, and mitigating commercial risks.

Wednesday, 16 November, 2022 / 12:45 PM - 01:05 PM IST

Snow Software: When the Going Gets Tough, the Tough Spend Wisely!

It's no secret that the world continues to be challenging, especially for the modern IT leader who is balancing competing business priorities and embracing new technologies while facing economic and environmental constraints. Survival and success means taking action now to be ready for 2023. A well-trained technology muscle can cope even with unwieldy SaaS and Cloud, and that firm grip enables you to optimise and accelerate in the right places. Come to Nathan Stevens' bootcamp to be fully prepared for the mission ahead!

Wednesday, 16 November, 2022 / 12:45 PM - 01:15 PM IST

ManageEngine: The Future of Work Led by Democratized IT

In this session, Shailesh Davey, our Vice President will be speaking about the attributes of Future of Work and how IT teams have to reinvent themselves and democratize to meet the needs and expectations of modern workplaces.

Wednesday, 16 November, 2022 / 12:45 PM - 01:15 PM IST

Zscaler: C-level Strategies for Driving Digital Transformation at your Organization

Organizations across all sectors are recognizing the value of technology innovation to drive gains and stay ahead. Accelerating your organization’s digital transformation and technology initiatives can however look like a monumental challenge in today’s climate, where change is the only constant. Join this fireside chat, in partnership with Sudip Banerjee, Field CTO to learn how IT leaders can break down roadblocks, to drive a digital first mindset across the organization.

Wednesday, 16 November, 2022 / 01:15 PM - 03:00 PM IST

Attendee Lunch

Engage with your peers, Gartner experts, and exhibitors while enjoying delicious food and beverages. Evaluate industry offerings that can move your business forward. Attend a stage session on IT Xpo to see technology in action.

Wednesday, 16 November, 2022 / 02:45 PM - 03:15 PM IST

Building Technology Talent Beyond IT: Principles for New Talent Management

Technologists outside of IT are at higher risk of attrition than other employees, including IT staff. These technologists need new and better opportunities to develop and grow in their careers. Join this session to learn how to transform technology management to support an workforce of technologists.

Wednesday, 16 November, 2022 / 02:45 PM - 03:15 PM IST

AI Strategy - From Plan to Execution

AI will make or break industries and companies over the next decade. Executive leaders should develop a formal AI strategy document that can help identify use cases, quantify benefits and risks, align business and technology teams, and change organizational competencies to support AI. In this session, the IT leaders will learn about the foundational elements of an AI strategy and craft a strategy document to harness its potential.

Wednesday, 16 November, 2022 / 02:45 PM - 03:15 PM IST

How to Extract Value From Digital Ecosystems

Enterprises are learning how to reap the benefits of participating in various digital ecosystems, many of which are dominated by digital dragons. Join the session to learn practical examples and tactics you can use to extract value out of being an ecosystem participant.

Wednesday, 16 November, 2022 / 02:45 PM - 03:15 PM IST

How to Measure Employee Experience, Productivity and Wellbeing

Hybrid work changes how many leaders think about employee experience, productivity and well-being. How do you know if hybrid work approaches are working? Measurement is not simple. However, strategies, data and measurement techniques will give CIOs and technology teams the insights they need to drive improvements and course correct for missed targets.

Wednesday, 16 November, 2022 / 02:45 PM - 03:30 PM IST

Ask the Expert: Presenting Cybersecurity to the Board of Directors

Presenting security to board of directors is becoming a requisite part of IT leadership. Attendees to this session will be able to ask about best practices in articulating the security posture of their organizations to the executive leaders.

Wednesday, 16 November, 2022 / 03:30 PM - 04:00 PM IST

Five Steps for Dynamic Management of Globalization Risks in Uncertain Times

Major geopolitical, economic and technical shifts are altering the assumptions underpinning enterprises’ globalized expansion. As such deglobalization increases, CIOs and other leaders should use Gartner’s framework to assess the likely impacts and create adaptive strategies to proactively minimize risk.

Wednesday, 16 November, 2022 / 03:30 PM - 04:00 PM IST

Become a CIO by Amplifying Your Executive Leadership Abilities

As CIOs' responsibilities expand, with greater focus on delivering business outcomes, opportunities expand. Carving time out to develop oneself when the pace of work is already relentless can feel unattainable. This session focuses on the critical capabilities that, when developed, amplify a CIO’s ability to make enterprisewide impacts, thus transitioning into a truly outcome-driven executive.

Wednesday, 16 November, 2022 / 03:30 PM - 04:00 PM IST

Govern Your Citizen Technologists to Optimize Your Low-Code Initiatives

Citizen technologists play a crucial role in contributing to an organization’s low code automation and development efforts. This session guides CIOs and software engineering leaders in creating an adaptive governance model to identify the unique needs of every organization, select the right mix of tools, and scale citizen development programs to drive business innovation.

Wednesday, 16 November, 2022 / 03:30 PM - 04:00 PM IST

Maverick* Research: Gartner Global Scenarios: A $170BN Autonomous Business Just Entered Your Industry. Now What?

In the Gartner Global Scenarios program, we tackle a cross-industry, cross-regional futuristic topic every year. This year we examine what would happen if autonomous businesses have become the norm. What would that mean for your organization, and your role? What potential impacts could autonomous businesses have on your industry? What would be different scenarios on how autonomous businesses would even work? Time to sit back, reflect, and see how “what if…” thinking will help you get new ideas that will help your business today.