Organizations horde data, sometimes under the auspices of data monetization or customer intimacy. Is the value of the data you collect when you make a customer give you PII just to use the toaster oven they bought worth the massive increase in risks such hoarding behaviors cause? We need to start thinking about data as "toxic waste" — because that's not just a metaphor.

AI has only just begun. Its impact on society and business will continue to grow, with far-reaching implications. The big question is: when and how? What are realistic expectations with respect to the future of AI? What is hype, what is real and what are the implications? This Gartner Futures Lab will introduce the key future AI scenarios and what they mean for AI strategy in the here and now.

Digital Ethics is a must for every organization. The practice has shown: Ignore and face the consequences. So how do organizations operationalize digital ethics? Should you have a digital ethics advisory board? What does a digital ethics review process look like? And how can you address the difficult dilemmas that come with modern digital technologies?